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“Nice resort hotel in Nadi, close to pubs, shops etc”
Review of Mercure Nadi

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Mercure Nadi
Ranked #11 of 25 Hotels in Nadi
Reviewed November 13, 2013

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Accorhotels.com
2  Thank Vinal
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Reviewed November 10, 2013

I stayed at Mercure Nadi for 5 nights on August. They provide free shuttle bus service from and to the airport. Staff are very nice and friendly. Some nice restaurants and supermarkets around. The travel desk was helpful. You can catch the local bus to the city outside the hotel.

Room Tip: Stay high floor and face to the swimming pool.
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  • Stayed: August 2013, traveled solo
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1  Thank Shirley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2013

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Jos S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 1, 2013

We had nice clean spacious rooms (3 rooms) on the ground floor so it was easy to park the car outside the rooms. Good for families. The TV is a little old but still ok. One late night the TV remote couldn't work, but they sent in a staff member who came within minutes.

Overall the premises and pools are clean and well maintained. Staff are friendly, helpful, and very patient as they didn't mind the many questions we asked them :). There are shops, bars, and restaurants and a supermarket within walking distance so the location is pretty good. The free shuttle to the airport is also very efficient with regular runs. I was the solo passenger in the shuttle too.

Fresh clean towels were delivered in the afternoon. For the 3 days we stayed, there was no soap dish in the bathroom so we had the handsoap on a tissue paper.

No where in the room is the hotel phone number listed so I had to call reception for the number as I was expecting an overseas call on the landline.

Room Tip: The rooms on the ground floor is handy as you can park the car just outside your room.
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  • Stayed: October 2013, traveled with family
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Thank Sharon_B_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaseva N, Operations Manager at Mercure Nadi, responded to this reviewResponded November 10, 2016

Bula Valued Guest! Thank you for expressing the details of your stay with us at the Mercure, Nadi. It is much satisfaction in which we receive your many compliments regarding the rooms, our staff, our services and our great location. We are located in one of the most up and coming area's in Nadi, popular with tourists and local's alike and with the best restaurants and bars in Nadi. Our shuttle to the airport leaves every half an hour from 5am until all flights cease and it is completely free. We are sorry that you had a minor issue in your bathroom but we are so pleased to hear that you enjoyed the vast majority of your stay. We would love to welcome you back again and we shall use all of your comments to encourage our staff and improve services for the future. Vinaka and Kind Regards.

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Reviewed October 21, 2013

  • Stayed: September 2013, traveled with family
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    • Location
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Review collected in partnership with Accorhotels.com
1  Thank Rebecca T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jack W, General Manager at Mercure Nadi, responded to this reviewResponded October 27, 2013

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Reviewed October 20, 2013

The rooms are a reasonable size standard rooms have old TV's the bed was comfortable and most rooms look out over the pool and garden, location is good very near to a supermarket and restaurants. Staff were pleasant and helpfull, as far as costs go I would only book here if there is a special deal running as I think the rooms are overpriced as in most Fiji hotels.

  • Stayed: October 2013, traveled on business
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1  Thank Talsker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack W, General Manager at Mercure Nadi, responded to this reviewResponded October 27, 2013

Dear Talsker,
Thank you for taking the time to provide us with feedback regarding your recent stay. I really appreciate your positive comments about our staff. They seriously love coming to work and engaging with our guests. I will share your comments with them all and I'am sure this will serve as an encouragement to all of them as we strive to continously improve the quality of our services and stay experiences of all our guests.
Thankyou again for sharing your experience, and we hope your next visit will be much more pleasant than the previous one.
Vinaka & Kind Regards
Jack Work
General Manager

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Reviewed October 19, 2013

First, the good things: staff was very friendly. They had ESPN. Decent drink prices. Room was a decent size. Pretty comfortable bed.
The bad things: the pillows were bad. One was filled to the brim with stuffing and the other was very lumpy with I don't know what for filling. We had incredibly loud party hard neighbors - this is somewhat out of the hotels control, but then again they can control it. As a result, very little sleep. There also was a cockroach in our room.

  • Stayed: October 2013, traveled as a couple
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Thank Jennifer E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jack W, General Manager at Mercure Nadi, responded to this reviewResponded October 27, 2013

Dear Jennifer E,
Thank you for taking the time to tell us about your recent experience with us. I'am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. We strive to provide a superior service and guest stay experience for all our guests, therefore your feedback is very important to us. Please rest assured we are taking the appropriate measures to address your concerns and prevent any future occurences.
We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the future.
Vinaka & Regards
Jack Work
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Nadi

Address: Queens Road, Nadi Airport, Nadi, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#6 Spa Hotel in Nadi
Price Range: $63 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Nadi 3*
Number of rooms: 85
Official Description (provided by the hotel):
Mercure Hotel Nadi is only 3 minutes from the airport and 5 minutes from the town centre. The hotel features 84 rooms in two accommodation wings that overlook the resort style swimming pool, beautiful tropical gardens, a restaurant with alfresco dining on the poolside deck as well as a relaxing and welcoming bar. It is the perfect base for exploring Nadi and the Fijian islands, with easy access to many restaurants, bars and nightclubs. ... more   less 
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Also Known As:
Mercure Nadi Hotel Nadi
Accor Nadi
Mercure Nadi Fiji

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