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Novotel Nadi
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Reviews (1,185)
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Reviewed October 17, 2012 via mobile

Beautiful hotel needs some improvements with room n decor. We stayed in a deluxe bure which one of the better rooms yet these were a bit outdated in some areas n decor. Rooms weren't very clean either n towels werent laundered properly perhaps.
Has lots of potential but needs some Improvments and quality control.
Beds were comfortable and rooms were well designed, yet just a bit outdated in certain areas
Would definitely return for a night in n out if Fiji but not spend more then a few days at a time here.
Food is very delicious and hotel staff a very friendly and accommodating.
Housekeeping is 24/7 so fresh clean towels were just a phone call away.
Good overall.

  • Stayed: September 2012
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Thank eddienash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee P, General Manager at Novotel Nadi, responded to this reviewResponded October 19, 2012

Dear eddienash,

We appreciate you taking time to write us a review and are glad to read that overall you enjoyed our services and facilities at Novotel Nadi. Our staffs are the biggest assets whose smart work and creativity makes the difference.

Our teams will also be happy to read your positive comment. I have also noted your gift of feedback for room for improvement.

We hope to welcome you back in the near future. Please e-mail me at rohit.novotelnadi.com.fj and I will be sure to get you in touch with our friendly team at Reservations.

Warmest regards,
Rohit Kant
Executive Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Lee P, General Manager at Novotel Nadi, responded to this reviewResponded October 19, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 15, 2012 via mobile

I stayed here for one night with my two children as a stopover before our flight home, after a week on the Coral Coast.
Check in staff were lovely and upgraded us to a family bunk room.
The hotel may be a little dated but is very clean and the location very peaceful.
In the afternoon, we caught a taxi into Nadi ($12FJD) and enjoyed doing some shopping.
We ate lunch in the hotel restaurant and had room service for dinner. Both were average at best. One of my sons ordered a kids meal of grilled fish and it was so overcooked, it was inedible.
All of the hotel staff were lovely. However, one of the men who worked in the gift shop was very rude. We ended up not spending any money in there - so I guess he missed out!
Check out was a breeze and the free airport shuttle was a bonus.
I would stay here again for a stopover. However, we'd definitely eat somewhere else.

  • Stayed: October 2012
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Thank SSRabbitohs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee P, General Manager at Novotel Nadi, responded to this reviewResponded October 19, 2012

Dear SSRabbitohs.

Thank you for choosing to stay with us at Novotel Nadi and again for taking out your valuable time to post this wonderful review.

We very much appreciate your comments regarding your stay at the Novotel Nadi. It is always a pleasure to receive positive feedback. The team will be delighted to read the comments and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I am sorry about the kids meal which has been shared the Executive Chef. I have noted your comments about the staff in the shop which has been forwarded to their Manager to look into as this is operated by third party. Apologies on behalf this operations.

Thank you again for sharing your experience and we look forward to welcome you back to Novotel Nadi.

Warmest regards,
Rohit Kant
Executive Assistant Manager.

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Reviewed October 10, 2012

Fijians are usually very friendly, but the staff at Novotel Nadi just go out of their way to ensure you enjoy yourself in 'their' Hotel. Front desk staff are contantly smiling whilst all other staff are genuinely going out of their way to help with all requirements.
The hotel prices for accommodation, food,& beverage represent real value for money, and compared with similar class hotels are really low cost. In addition the amenities provided for relaxation and excercise with their 9 hole golf course, gym and tennis court are just fabulous.

Room Tip: Rooms overlooking Golf Course are exceptional, and relaxing on the balcony at sunset is just majestic.
  • Stayed: August 2012, traveled on business
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Thank satisfacti0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee P, General Manager at Novotel Nadi, responded to this reviewResponded October 11, 2012

Dear satisfacti0n,

I would like to thank you for choosing to stay with us at Novotel Nadi and again thank you for taking out your valuable time to post this wonderful review. Reviews like yours are always very helpful for us and the guests who look forward to staying with us at Novotel Nadi.

We are thrilled to have exceeded your expectations in all areas including the golf course. We are the only 4 star hotel around Nadi Airport Area with 9 holes 3 par golf course. Your compliment regarding the staff is greatly appreciated and is passed on to the team who are delighted to read this. Indeed, they are our biggest assets of the organization and pride themselves on delivering exceptional service with that unique touch of friendly Fijian hospitality that these islands are renowned for, guest recognition & retaining guest loyalty being key factors in our service delivery.

Thank you once again for sharing your experience and e look forward to welcome you back to Novotel Nadi.

Warmest regards,
Rohit Kant
Executive Assistant Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2012

We stayed here just one night before transferring to our resort in Fiji. The view of the mountains from our room was stunning! I appreciated the layout of the room, with a fridge and basin in a room off the bathroom (which was tiny but functional!)

The staff were friendly & helpful, the food was alright but nothing special.

Perfectly good place to break up your journey or stay a couple of nights, however I wouldn't recommend it as a great family holiday on its own, as there's not all that much for the kids to do here.

  • Stayed: October 2012, traveled with family
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Thank Katy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee P, General Manager at Novotel Nadi, responded to this reviewResponded October 19, 2012

Dear Katy A,

Thank you for choosing to stay with us and again for your valuable time to post this review.

I am glad that we were able to meet your expectation during your stay.

Thank you again for sharing your experience, and we hope to welcome you back to Novotel Nadi.

Warmest regards,
Rohit Kant
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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