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“Excellent conference and meeting support in Nadi” 4 of 5 bubbles
Review of Tanoa International Hotel

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Tanoa International Hotel
Ranked #7 of 26 Hotels in Nadi
Suva, Fiji
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Excellent conference and meeting support in Nadi”
4 of 5 bubbles Reviewed May 2, 2014 via mobile

I recently completed another successful conference at the Tanoa International Hotel, in Nadi, Fiji. The staff support is always excellent, better than at the much pricier Denarau hotels. And there is the convenience of being near the airport and also Nadi town, with lots of restaurants to choose from. that said, the Japanese restaurant at the Tanoa International is as good as the bigger one in town, in my opinion.

The bedrooms are adequate, wifi good though can get overloaded with people.

Stayed April 2014, traveled on business
Helpful?
Thank KareninFiji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoahoteltih, General Manager at Tanoa International Hotel, responded to this review, June 8, 2014
Bula Karen

Thank you for taking the time to write your review.

It is extremely pleasing to read that Vika, Vere and the C&E team looked after you so well while you were here in the West.

We look forward to being able to assist you with your meetings in the future.

Vinaka and Regards

Matthew Gillespie

General Manager
Tanoa International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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479 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Buchs Aargau, Switzerland
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed May 1, 2014

The room was ok but we were not pleased about the lots of insects in it. Dinner looked good at first sight, but in fact everything tasted very poor. Had we known this we definitely skipped dinner for that night. The staff was unable to cope with the guests, but at least they were always friendly and smiling.

Stayed June 2013, traveled as a couple
Helpful?
3 Thank ConnyGammi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoahoteltih, General Manager at Tanoa International Hotel, responded to this review, June 8, 2014
Bula ConnyGammi

Thank you for taking the time to write your review.

I was disappointed to read your feedback regarding your dining experience and I have discussed your comments with Chef and the Restaurant team.

Vinaka and Regards

Matthew Gillespie

General Manager'
Tanoa International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Nadi hotels

Auckland Region, New Zealand
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed April 30, 2014

Only stayed one night. Very near airport - its where most of the airline crew stay. Room was average but was booked last minute and only needed a room for a few hours. HOtel looked jaded. Staff were lovely!

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Janice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoahoteltih, General Manager at Tanoa International Hotel, responded to this review, June 8, 2014
Bula Janice L

Thank you for taking the time to write your review.

I am glad the hotel served your purposes, and that you found the staff lovely.

As a company we are looking at some quite major changes to the rooms later this year.

I do hope we can welcome you back to Fiji in the future.

Vinaka and Regards

Matthew Gillespie

General Manager'
Tanoa International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 20, 2014

Stayed here for six nights in an executive room. Safe locker not working. Toilet flush not working for the whole time. Problems with internet usage charges. Reported to smiling and friendly front office staff who virtually did not follow up on the issues. Wife made an appointment for a massage scheduled for two hrs before check out. Masseur late by almost an hr...have stayed here a few times before and the place is generally on a declne.

  • Stayed April 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Knights24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoahoteltih, General Manager at Tanoa International Hotel, responded to this review, April 21, 2014
Bula Knights24

Thank you fr taking the time to write your review.

Firstly I do apologise for your experience at the Hotel.

I would like the opportunity to discuss this further with you, to gain more information. Could you please make contact with me via gm.tih@tanoahotels.com

Vinaka and Regards

Matthew Gillespie

General Manager
Tanoa International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Vila, Vanuatu
Level Contributor
69 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed April 18, 2014

This is my second review of the Tanoa in a year. My last review was a bit negative. I stayed at the Tanoa recently for a week for a conference, and confess I was not looking forward to it - but found things to be much improved. So in fairness, I am updating my review.

I had a week of meals and meetings at the Tanoa. I found the service to be outstanding, the food to be really good and moderately priced, especially the pizzas and the Japanese restaurant, the room to be comfortable, and the pool to be clean and relaxing. The conference logistics were handled efficiently and staff were always on hand to help iron out difficulties.

There are things that could be done to improve the Tanoa even further. The most important thing is disability access - there are not enough accessible rooms which is an issue. More trivial things include the spa - more flexible opening hours would be great. It closes at 5 and if you are in nadi for work, you miss out.

But I all, I had a great week at the Tanoa, and recommend it for conferences, transit and short breaks.

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank malolava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoahoteltih, General Manager at Tanoa International Hotel, responded to this review, April 21, 2014
Bula malolava

Thank you for taking the time to write your review.

It is very pleasing to read that overall that you are seeing improvements at the hotel, and that your meetings went well.

I will pass your feedback re the Spa to the operator. Accessible rooms are currently under review,

Vinaka and Regards

Matthew Gillespie

General Manager
Tanoa International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed April 11, 2014

Stayed there for 8 nights mid-March, in one of the rooms with two double beds. It's a large complex, with a swimming pool, a spa, a restaurant and a little cafe with take away coffee and milkshakes.

Room is good size, bathroom with bath tub (no separate shower), tea/coffee, kettle, mini fridge, flat screen TV, exit to the garden, with 2 chairs and a little table so you can enjoy breakfast outside. Very good aircon and a ceiling fan, we mostly used the fan when inside. WiFi is FJD8 per hour, FJD40 for 24 hrs total (can be used within 48 hrs max).

There's airport shuttle to take you from and to the airport. Free on-site parking is available as well.

Buffet breakfast looks nice, but I didn't have it. Had dinner at the restaurant once. My husband's seafood dish was very nice, but with mine, lamb shank cannelloni, there was some 'misunderstanding', so I ended up waiting for an hour. When the dish was brought, the pasta shells were undercooked, but meat was absolutely perfect. I have received about 20 apologies, brought complimentary salad, mocktail, and we weren't charged for dessert. Although, I couldn't enjoy my dinner to the fullest, but they did everything possible not to have an unhappy customer.

Now, cleanliness. In general, not too bad, but dusty where you have to stretch or bend down to clean, balcony door glass cracked a long time ago and not changed or even taped, curtains are very dirty.

If you are lucky enough to have very happy neighbors, sleep quality isn't that great, ours had party twice until dawn and hotel staff didn't do anything to quieten them down. Note, I didn't ask them to...

Overall, quite acceptable, given you're not a clean freak, and if you get a room booked at a good rate. Don't mind staying there if visit again.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank renatasydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoahoteltih, General Manager at Tanoa International Hotel, responded to this review, April 15, 2014
Bula renatasydney

Thank you for taking the time to write your detailed review.

While it seems that in general we satisfied your needs during your stay with us it is disappointing to read of your experience in the restaurant and of some defects in your room.

While the team in the restaurant tried their best to make up for the delay in your meal arriving, it should not have happened in the first place. I do apologise for this.

I have discussed your feedback regarding your room with the housekeeping department and we are working to improve in this area.

I do hope we can welcome you back to Fiji in the future.

Vinaka and Regards

Matthew Gillespie

General Manager
Tanoa International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lautoka, Fiji
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 6, 2014 via mobile

Not the best of the best , however a good spot. Although I believe that their food and beverage outlets needs to get more inviting. They probably need a re-vamp. Also the rooms are pretty basic they need an upbeat change over. The competition is getting intense so you guys need to get on the trend.

Stayed November 2013, traveled with friends
Helpful?
1 Thank ChrisTall M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanoahoteltih, General Manager at Tanoa International Hotel, responded to this review, April 15, 2014
Bula ChrisTall M

Thank you for taking the time to write your review.

Feedback, both positive and constructive, is important to us.

I have passed many of your comments on, and you will be pleased to hear that we as a company are working towards some major work around the look and feel of the property.

I do hope you choose Tanoa again when you are in Nadi.

Vinaka and Regards

Matthew Gillespie

General Manager
Tanoa International Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tanoa International Hotel

Property: Tanoa International Hotel
Address: Votualevu Rd, Nadi, Viti Levu 9203, Fiji
Location: Fiji > Viti Levu > Nadi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Nadi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tanoa International Hotel 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Tanoa International Nadi
Hotel Tanoa International
Tanoa International Hotel Fiji/Nadi

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