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“Nice hotel, good location”

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Four Points By Sheraton Montevideo
Ranked #28 of 86 Hotels in Montevideo
Kaiserslautern, Germany
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Nice hotel, good location”
Reviewed July 10, 2013

The Four Points is a very nice hotel in an excellent location in the middle of downtown. The rooms were spacious, and there are even 2-room extra-large suites available. Unfortunately, rooms facing the busy street can get quite a bit of traffic noise. (My room's window would not close all the way, so traffic noise in my room was even louder than my colleagues').

The breakfast was good, and the waitstaff were attentive and friendly (although only one speaks English). One minor note on breakfast: although specialty coffees are available, for some reason it always took 15 minutes or more to get them.

The internet in the rooms and lobby is free and fast (in comparison, the other Sheraton property across town charges outrageous fees for their internet).

The location of the hotel can't be beat. There are several restaurants nearby, and the main crossing road had many nice shops and galleries. There's easy access to the metro and main squares, also.

One last note, this is the hotel that the Harlem Globetrotters chose when they performed in Montevideo in July 2013. These guys are on the road 10 months a year, so a good hotel with plentiful and inexpensive food options is important to them. The Four Points fits the bill for that.

Room Tip: Room on the backside above the breakfast area and away from the street have much less noise.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fr8_cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvaro S, Guest Relations Manager at Four Points By Sheraton Montevideo, responded to this review, July 19, 2013
Thank you very much for your feed back about your experience with us, and hope you come back soon to our hotel. Best regards from Montevideo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
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English first
Miami, Florida
Level 5 Contributor
91 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 19, 2013

Everything about this hotel exceeded my expectations. Check-in was a breeze. The front desk clerk took time to explain the amenities. She also was discreet about showing me my room number. That is always a concern for me since I travel alone. I was upgraded to a suite (SPG gold). The room was amazing. The only negative I found was that the outside noise can be heard from the room. I believe that the windows are very thin. Other than that, I loved this hotel. I always felt safe. I really appreciated the room with a tub (with jets) since I am a long distance runner that gets sore muscles. I had a light dinner, beer and dessert/coffee at the bar section. The waiter was very nice and patient. All in all, this trip was very relaxing and the staff at this hotel are TOP NOTCH. I will stay here again if I am ever in Montevideo again. Thank you!

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo C, General Manager at Four Points By Sheraton Montevideo, responded to this review, June 21, 2013
We are very please that you had a good stay with us and it is very motivating to our staff to have this kind of feedback. Thank's
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belo Horizonte, MG
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 5, 2013

Being located at the very central point of Montevideo's metro area, this hotel really deserves a good look if you are after a great deal. Comfortable, with a nice breakfast and rooms with decent space. The only thing to complain is that the bed sheets seemed to be very old. The pool area is internal with huge windows, great for those rainy days. The pool is heated.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Israel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buenos aires
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 28, 2013

Good hotel in center of Montevideo. New beds. Good breakfast. Nice staff. Good price, what else would you want? probably a free WiFi connection. The WiFi issue is one the dumbest issues encountered in many hotels.
Probably , hotels should charge for the hot water you use....?
If the Wifi cost was already included in the price, probably nobody would spend a minute writing about it.

Room Tip: Parking space is not too big but free!!!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank raimondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvaro S, Guest Relations Manager at Four Points By Sheraton Montevideo, responded to this review, May 31, 2013
Thank you for answering our survey.
Because of your response, we know that we can improve your next experience at our hotel.
We hope to see you soon again

Best regards from Montevideo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 26, 2013

Hotel is nothing special, standard fare for a downtown business hotel. Got a good rate and room was perfectly acceptable. I would mention the reception staff were really very good and like most you meet there, they were very friendly. They extended a very generous late check out which was really helpful. Christian who works on the desk deserves a mention as he was very helpful and polite, it's great to encounter such people especially in a somewhat average hotel (building and design wise).

They could do with renovating the pool in the roof, it's awful, also Internet was unreliable and you have to pay for it which is annoying.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimandEdlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvaro S, Guest Relations Manager at Four Points By Sheraton Montevideo, responded to this review, May 31, 2013
Thank you very much for your time to answer our survey.
We hope to see you again soon.
Best regards from Montevideo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 9, 2013

A gorgeous hotel can be awful if it has an uncaring staff. Likewise, an average hotel can be transformed into a wonderful place to stay due to a great staff that truly cares for the customer. The suite furnishings may be a little dated at this property, but a staff that goes out of its way to send you a fruit plate when you are hungry after checking in at 3 am or that instinctively helps a guest with carrying a breakfast tray and getting food from a buffet due to a broken hand is what makes this hotel fabulous. The front desk staff was amazing and did all it could to make my stay exceptional. I seldom stay at Four Points, but this is one I would seek out whenever I am in Montevideo.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank uffda1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alvaro S, Guest Relations Manager at Four Points By Sheraton Montevideo, responded to this review, May 24, 2013
Thank you very much for choosing Four Points by Sheraton Montevideo during your recent visit to our city.We also wish to thank you for having taken the time to share with us your comments about your stay.
We would greatly appreciate your returning to Four Points by Sheraton Montevideo again in the near future.

Best regards from Montevideo!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto Alegre, Brazil
Level 4 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed April 15, 2013

The hotel is nice and very well located. The room was clean and well equipped with a King size bed. We got a room with a very nice view. Unfortunately the guests have to pay to get unlimited internet access. The staff is good, but we had to carry our luggage to the room.

Room Tip: Ask for the higher level as possible.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JouKb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pablo C, General Manager at Four Points By Sheraton Montevideo, responded to this review, April 19, 2013
Thank you very much for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points By Sheraton Montevideo

Property: Four Points By Sheraton Montevideo
Address: Ejido 1275, Montevideo 11113, Uruguay
Phone Number:
Location: Uruguay > Montevideo Department > Montevideo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#15 Family Hotel in Montevideo
#16 Business Hotel in Montevideo
#25 Romantic Hotel in Montevideo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points By Sheraton Montevideo 3.5*
Number of rooms: 135
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Also Known As:
4 Points By Sheraton Montevideo
Four Points By Sheraton Montevideo Hotel Montevideo
Four Points Montevideo
Sheraton Montevideo
Montevideo Four Points
Montevideo Sheraton

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