We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location and rooms”
Review of Hotel America

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel America
Ranked #29 of 87 Hotels in Montevideo
Certificate of Excellence
Brazil
Level 6 Contributor
242 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Good location and rooms”
Reviewed April 9, 2014

It's centrally located, the room was clean and it had a parking garage (1 block away), where we left the car while walking around during the day.

After the simple but nice breakfast, we went to Avenida 18 de Julio (just on the corner), and from there you can walk to the Mercado Viejo, a must see.

Would definitely stay there again!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annex_BR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

696 reviews from our community

Traveler rating
    115
    381
    162
    23
    15
See reviews for
127
294
62
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Any
English first
New York City, New York
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2014

This hotel is currently being renovated. My wife and I stayed here for 2 weeks in 2013 visiting her family and just returned from another two week stay. The hotel was being renovated back in 2013 as well. Construction in this country moves at a snails pace. The banging starts at 7 am sharp, so if you forgot to set your alarm clock no worries. The renovations are done on the cheap as well. in my room this year, the plaster was bubbling on one wall and the paint was cracked on the ceiling bathroom. The room was very damp and the exhaust fans in the bathroom did not work. The bathroom door's doorknob was missing its cover and my wife cut her hand on it. Despite reporting it and being assured it would be fixed, it wasn't repaired in the two weeks we were there. They neglected to replace the windows in the renovation. They are horrible. Not much difference in noise level whether they are opened or closed. Being in a city where it's fairly noisy, these rooms are very loud.

The room is small but clean and kept that way by room service. I did have to keep requesting replenishment of the bottled water in the room refrigerator. Breakfast is served everyday from 7-1030. It's basic; bread, croissants, jelly, dulce de leche, butter, ham, cheese, cornflakes, fruit, drinkable yogurt, juice, coffee, tea, and milk. Other than toasting bread, no hot foods are available.

The elevators are probably original so watch your step, they rarely align with the floors. If you have small children be careful in the rooms. Every room has an access door to the plumbing and utilities, this door is like a cabinet it just swings open and has no latch. It sits about 6 inches off the floor and is about 2.5 feet high. A child could enter it and drop however many floors up you are.

The hotel does not offer an iron or ironing board. It only offers an ironing service, for an additional fee. I always thought an iron was a basic amenity in a hotel room. No clock in the rooms either.

This could be a great hotel. Number one improvement would be finish the construction already. It apparently has been going on for a number of years. Second, replace the windows with some soundproof ones. Three, improve your service: fix things promptly, restock the refrigerators daily (you are losing money), add a grille in your breakfast area- you have the room.. Finally include basic amenities in each room that most hotels in the modern world offer (i.e. Iron, board and clock).

One last word of caution for U.S. Travelers: some rooms have U.S. electrical receptacles, however these should only be used with USB charging devices. (Smart phones, tablets etc.). They are wired into a 220 volt system and will fry any regular electrical device that you use in the US.

To sum up, for the price (I didn't book through the hotel) it's not a horrible hotel. The rooms are clean, comfortable beds, the plumbing works and you get a free breakfast. Wifi actually works this year, its slow but it works. But the rooms are noisy, response for repairs is slow and the rooms lack a few basic amenities. A basic fitness room would be nice as well.

Room Tip: Get a room ending in 06-11. These rooms don't have windows facing the street. You won't have...
See more room tips
  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BRN73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stuttgart, Germany
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 12, 2014 via mobile

During our Stay in Montevideo the Hotel renovate a Wohle floor of the Hotel.

AWFUL and loud noises the whole Day which started in the early Morning and ended in late Night.

The staff is very rude and wouldnt help us when we complained about the excessive noises.

Also the size of the bathroom is a Bad joke! You cant turn Around in the shower cubicule! Maybe it is enough Space of you are a midget otherwise it is very tight!

No recommendation for this hotel!
Search for another one!!!

Stayed March 2014, traveled with friends
Helpful?
1 Thank Travelraid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santos - Brazil
Level 5 Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 5, 2014

It is located in downtown Montevideo very close of 18 de julho Avenue, the most important one
of the city where the tourist find restaurants, good currency exchange houses, coffee houses and good groceries.
The rooms are small, but very comfortable and cleanes every day as so the breakfast area.
The breakfast is included and it is very good.Everyday is served the famous and delicious
Media Luna, a type of bread very popular in Uruguay.
The attendants at the front desk, specially Pablo, are very helpful, giving all information those
the guests need.
Was there on Carnival and certainly will be back.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Celia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 6 Contributor
362 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 433 helpful votes
Reviewed February 10, 2014

Hotel America is an old hotel which has been given some TLC. Location is perfect for everything you need for a city stay, you are in the very centre.! And for the price paid this is a good option indeed.

I was in a room on the 7th floor, serviced by jumping elevators, room was nice in size, clean and with a lovely bathroom. I think it was a superior room, however from the pics I am not sure- but no complaints whatsoever. Sat tv, aircon, minibar&fridge, safe and good size bathroom incl toiletries and fluffy towels. Cleaned everyday. Wifi works fine, wobbly at times but free.

Breakfastservice starts at 7am in the lobby, and for a 3star hotel I found selection quite good.. I only have one complaint about the horrible-attitude of the breakfast girl, finding her black hairs in the cheese she did not seem to worried about. Replace her and the hotel is perfect. Rest of staff were very friendly and helpful.

I loved Uruguay, loved Montevideo and loved my stay at the America- good value for your money.

Room Tip: traffic- you are in the centre of the city, bring earplugs.
See more room tips
  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aeronaut65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 4, 2014

I stayed one night, the room was clean and decent, the breakfast was good. the AC work very good.
The shower extremely small.The price seemed high and the service could be improved desk staff were not very helpful.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Samiab1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberrra
Level 4 Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 1, 2013

Booked this hotel for my mother who was born in Montevideo. She arrived with her friend and despite the previous front desk clerk advising he would take care and park the car (carpark 3 blocks away), the person who served her said he would not do such a thing. It was freezing and her friend parked the car and returned. The rooms side lamps didn't work, the air con wasn't functioning properly only one setting and when they were checking out there were 3 men behind the counter and not one helped my mother and her friend with the 4 luggages while her friend went to pick up the car. However, an old lady came out of the lift with one bag and they all ran to her. Terrible service, front desk extremely unfriendly despite knowing the language. Would not recommend to anyone. Awful.

Room Tip: Go elsewhere- plenty more hotels to choose from especially given that its so expensive during peak s...
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tig1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Montevideo hotels
0.2 mi away
Hotel Iberia
Hotel Iberia
#36 of 87 in Montevideo
690 reviews
0.2 mi away
Lafayette Hotel
Lafayette Hotel
#46 of 87 in Montevideo
680 reviews
0.1 mi away
London Palace
London Palace
#51 of 87 in Montevideo
343 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Puerto Mercado Hotel
Puerto Mercado Hotel
#33 of 87 in Montevideo
442 reviews
3.4 mi away
Palladium Business Hotel
Palladium Business Hotel
#11 of 87 in Montevideo
826 reviews
2.5 mi away
Ermitage Hotel
Ermitage Hotel
#24 of 87 in Montevideo
762 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel America? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel America

Property: Hotel America
Address: Rio Negro 1330, Montevideo 11111, Uruguay
Location: Uruguay > Montevideo Department > Montevideo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
Ranked #29 of 87 Hotels in Montevideo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel America 3*
Number of rooms: 82
Official Description (provided by the hotel):
Three star hotel located in Montevideo downtown. All rooms just refurbished and furnished with air conditioning, cable TV, LCD's, frigobar, Optic fiber, high speed WI-FI in all rooms and other areas. All kinds of restaurants within walking distance. Money exchange across the road. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire, Agoda, Cheap Tickets and Evoline ltd so you can book your Hotel America reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing