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“The best alternative for classic business travelers”

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Sheraton Montevideo Hotel
Ranked #17 of 86 Hotels in Montevideo
Certificate of Excellence
New York City, New York
Level 5 Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“The best alternative for classic business travelers”
Reviewed February 20, 2013

You will find this Sheraton exactly the same as any other in a big city. American style rooms with two queen or one king size bed, breakfast at the club lounge, and fairly well located between the old downtown district (Ciudad Vieja) and the new business district Puerto de Buceo (where the World Trade Center towers are located).
Do not expect new towels and robe. Have not been renewed in the last 2 years. Hopefully my last visit was with bad timing.

Compared to peers is a little expensive, but for casual travelers is a safe bet.

Room Tip: Be early for breakfast at the Club Lounge. Tables are just a few! You can use the hotel cabs if you...
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  • Stayed February 2013, traveled on business
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Helpful?
Thank Denis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,058 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Diego, California
Level 4 Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 19, 2013

The location, gym, view, building, attached shopping, security and high Sheraton/Starwood standards give this hotel four stars. The customer service is three stars, at best. The staff treat you like they are doing you a favor by letting you stay there. I have stayed there four times in the last five months and not once have they thanked me for returning or given me a room with a view. They don't care about the guests. They only care about having a relatively prestigious job and their pay checks. Sad because they could make that hotel SO good if they just caught the Marriott customer service vision.

I wish Montevideo had a Marriott!

I am looking to stay elsewhere next month.

  • Stayed February 2013, traveled on business
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Helpful?
Thank MitterNixy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Vallarta, Mexico
Level 5 Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 18, 2013

Great service and great views of the water from the hotel. You should try to stay on the club floors so you have access to the lounge. The lounge has fantastic views and great snacks, sweets and drinks. Front desk area is a bit small so it can be congested. Great location Punta Carreras. Study up on your Spanish because you will need it in the city.

Room Tip: go for club floor rooms
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  • Stayed March 2012, traveled as a couple
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Helpful?
Thank freak4travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level 5 Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 18, 2013

We stayed at the Sheraton one night during our recent visit to Uruguay. The hotel was full for Carnaval holiday, so we had an "upgraded" room that had one King bed instead of two Queens. We enjoyed the room and the hotel, especially the large pool on the 26th floor. Its proximity to one of Montevideo's shopping malls was handy, as was its proximity to the Rambla and Parque Rodo.

Room Tip: South side rooms have a good view of the River Plate.
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
Thank Waldorf2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshkosh, WI
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 17, 2013

I have stayed here several times, the facility is nice and the staff are fairly helpful. Last stay my flight was delayed and I was late for a meeting in Ciudad Viejo, checked in and my room key did not work. Went back to reception, got a new room key, which also didn't work. After another phone call, eventually someone appeared with a master key and let me in. All in all, it took as long to get from the reception desk to the inside of my room as it took to get from the airport to the hotel.

On the positive side, the staff are generally helpful, especially if you speak any Spanish (no matter how feeble your attempt). The Rambla is just a few blocks away so easy access to the waterfront. It is directly connected to the mall of Punta Carretas, great for shopping or picking up something to eat if you don't fancy going out. It's a short taxi ride to the business district, and within walking distance of the lovely Pocitos beach as well.

Tip: If in a former life you were a sardine you will love the city taxis in Montevideo --room for your soul perhaps, but not your body. The hotel offers a taxi service that is a bit more expensive, but much more comfortable.

  • Stayed November 2012, traveled on business
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Helpful?
Thank madsuzukidad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level 5 Contributor
59 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed February 16, 2013 via mobile

I am a regular, a couple of times a year at this Sheraton. It is normally overpriced and the staff are a bit complacent but the position between the city centre and airport, with a direct entrance onto the Carretas shopping mall and handy for a walk along the Rambla is perfect for business, especially if you're there over a weekend.

  • Stayed February 2013
    • Value
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Helpful?
Thank joaozinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level 6 Contributor
169 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed February 15, 2013

Went there for a weekend getaway. Montevideo is a lovely city and the hotel is a great place to stay. We stayed at a executive suite with a nice deal through MasterCard (20% off). The breakfast was included, both at the executive lounge and at the lobby. Service fell short on some details (such as explaining the free wifi - you get only 30´ a day at the lobby, just on one device; or explaining what you get extra at the executive floor).
The room is large and has a beautiful decor.
Location is great, and there is a Budget in front of the hotel if you want to go to Colonia or Punta.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Dado_de_Castro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Montevideo Hotel

Property: Sheraton Montevideo Hotel
Address: Victor Solino 349, Montevideo 11301, Uruguay
Phone Number:
Location: Uruguay > Montevideo Department > Montevideo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Montevideo
#4 Spa Hotel in Montevideo
#7 Luxury Hotel in Montevideo
#7 Romantic Hotel in Montevideo
#11 Business Hotel in Montevideo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Montevideo Hotel 4.5*
Number of rooms: 207
Official Description (provided by the hotel):
Located in the fashionable residential area of Punta Carretas and overlooking the serene Rio de la Plata, our hotel is a great choice for business and leisure travelers. Adjoined to the Punta Carretas Shopping Center, and only 200 meters from the Golf Club and the promenade, you are surrounded by the comfort of one of Montevideo's most important residential neighborhoods. Montevideo, the capital of Uruguay, is a very cosmopolitan city - the result of successive European migrations. With 1.5 Million inhabitants, the city lies along a beautiful beachfront. Landmarks include the Cerro (hill) for which Montevideo (from the Portuguese Monte vide eu, which means "I see a hill") is named. ... more   less 
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Also Known As:
Sheraton Montevideo
Montevideo Sheraton

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