The hotel is magnificent, excellent job! I took long but finally opened.
I have to say that I had a great experience during my stay. People is helpful and always is willing to help. My room was beautiful, love the design. I would improve some lightings but overall they are great. The amenities in the bathroom are just great, everything is Hermes, loved it. In general the service is good, we have to give them 6 more months since the hotel is new and people need a little more training, the service is not outstanding as yet, for example, room service would take a little longer, and some others services too.
In the other side I believe that the restaurant is very well managed, we had dinner couple times and the food is delicious and service is very attentive. Also had breakfast and brunch and I have to say the same thing. My only suggestion is that at Brunch they should include in the price a local sparkling wine, like everywhere else in the world, is something that you expect when you pay for a brunch.
So overall we had a very niche experience, the hotel has history in every corner, you just need to talk to the employees and they will tell you a story about something, that really add a lot of value to the experience, people stays there because they value the history of the place too.
When I return to Montevideo I am sure I will stay there again.
- Official Description (provided by the hotel):
- Enjoy the French art of hospitality while staying in the district of Carrasco, the best location in Montevideo. With 116 rooms and luxury suites offering a high level of comfort and privacy, a revitalizing spa, a tempting restaurant, a vibrant bar and the charming Tea Gallery, the renovated Sofitel Montevideo Casino Carrasco and Spa will take you back in time to the glamor and history of the early 20th century. Perfect for both leisure and business guests. ... more less
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