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Sofitel Montevideo Casino Carrasco & Spa
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Reviews (1,054)
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All reviewsimpressive buildingbathroom designstunning hotelluxury hotelbeautiful architectureseparate toiletspecial hotelrestored hotelbusiness or pleasureplace to stayclose to the airportbeautiful roomturn down servicebottom floornicest hotelrio de la plataupscale neighborhood
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200 - 205 of 1,054 reviews
Reviewed April 29, 2013

This Hotel it's really nice, the construction started in 1912 and finished in 1921, for decades it was a landmark of luxury for tourists visiting Montevideo. Because of eventual deterioration of the building, it was closed in the late 1990s, and reopened in march 2013.

You can see the Rio de la Plata River across the street!

The ideal location for enjoying Carrasco and one of Uruguay's most culturally treasured buildings.

It's expensive, but it's a Sofitel!

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Juanomarca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena S, Quality Coordinator at Sofitel Montevideo Casino Carrasco & Spa, responded to this reviewResponded May 14, 2013

Bonjour "Juanomarca",
Greetings from Sofitel Montevideo Casino Carrasco & Spa!
We appreciate your comments and hope your comments motivate world travelers know Sofitel Montevideo Casino Carrasco & Spa.
We wish you a magnifique day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

Gorgeous old renovated building with Sofitel's typical tongue-in-cheek ultra modern interior. I loved the life size horse lamps. The location is also great with beautiful views of the Rio Negro, just across from the rambla. It is downhill from there. The modern and comfortable rooms are all style and no substance. There isn't an inch of counter space or storage in the bathroom. Where do you put your things? The shower is doorless, which can work, but not here. the floor gets flooded. the lighting is terrible and it is against the rules to open the French Doors to go out on the balcony to enjoy the breeze and the view. The doors are locked! This amazing view of the river, but only noisy air conditioning. The beds were very comfortable and the staff helpful. I just never have understood when architects and designers forget about practicality. Nice in room coffee bar, but no sugar or cream supplies.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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4  Thank kissmekaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena S, Quality Coordinator at Sofitel Montevideo Casino Carrasco & Spa, responded to this reviewResponded April 4, 2013

Bonjour “kissmekaty”,
Thank you for choosing Sofitel Montevideo Casino Carrasco & Spa for your stay in Montevideo!
We are very sorry to know about the inconveniences with your bathroom, we have shared your comments with our maintenance team in order to find solutions and prevent future occurrence. We have a policy on the windows, for your safety windows are kept closed avoiding the strong winds that sometimes occur. We hope this experience will not stop you from visiting Sofitel Montevideo again. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant and memorable!
We wish you magnifique day!

Report response as inappropriate
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Reviewed 4 days ago via mobile
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Stayed: April 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel M, Assistant General Manager & Customer Experience Coordinator at Sofitel Montevideo Casino Carrasco & Spa, responded to this reviewResponded yesterday
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Reviewed 5 days ago via mobile
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Stayed: April 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel M, Katerina Nemseff Villagran, Assistant General Manager & Customer Experience Coordinator at Sofitel Montevideo Casino Carrasco & Spa, responded to this reviewResponded 3 days ago
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Reviewed 1 week ago
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Room Tip: Reservar con tiempo
  • Stayed: March 2018, traveled as a couple
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofitel M, Assistant General Manager & Customer Experience Coordinator at Sofitel Montevideo Casino Carrasco & Spa, responded to this reviewResponded 1 week ago
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