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“Sofitel Montevideo”

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Sofitel Montevideo Casino Carrasco & Spa
Ranked #7 of 87 Hotels in Montevideo
Certificate of Excellence
california
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Sofitel Montevideo”
3 of 5 bubbles Reviewed March 31, 2013

Gorgeous old renovated building with Sofitel's typical tongue-in-cheek ultra modern interior. I loved the life size horse lamps. The location is also great with beautiful views of the Rio Negro, just across from the rambla. It is downhill from there. The modern and comfortable rooms are all style and no substance. There isn't an inch of counter space or storage in the bathroom. Where do you put your things? The shower is doorless, which can work, but not here. the floor gets flooded. the lighting is terrible and it is against the rules to open the French Doors to go out on the balcony to enjoy the breeze and the view. The doors are locked! This amazing view of the river, but only noisy air conditioning. The beds were very comfortable and the staff helpful. I just never have understood when architects and designers forget about practicality. Nice in room coffee bar, but no sugar or cream supplies.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kissmekaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ximena S, Quality Coordinator at Sofitel Montevideo Casino Carrasco & Spa, responded to this review, April 4, 2013
Bonjour “kissmekaty”,
Thank you for choosing Sofitel Montevideo Casino Carrasco & Spa for your stay in Montevideo!
We are very sorry to know about the inconveniences with your bathroom, we have shared your comments with our maintenance team in order to find solutions and prevent future occurrence. We have a policy on the windows, for your safety windows are kept closed avoiding the strong winds that sometimes occur. We hope this experience will not stop you from visiting Sofitel Montevideo again. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant and memorable!
We wish you magnifique day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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876 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Sofitel Montevideo Casino Carrasco & Spa

Property: Sofitel Montevideo Casino Carrasco & Spa
Address: Rambla Republica de Mexico 6451 esq. Arocena, Montevideo 11500 , Uruguay
Location: Uruguay > Montevideo Department > Montevideo > Carrasco
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 87 Hotels in Montevideo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Montevideo Casino Carrasco & Spa 5*
Number of rooms: 116
Official Description (provided by the hotel):
Enjoy the French art of hospitality while staying in the district of Carrasco, the best location in Montevideo. With 116 rooms and luxury suites offering a high level of comfort and privacy, a revitalizing spa, a tempting restaurant, a vibrant bar and the charming Tea Gallery, the renovated Sofitel Montevideo Casino Carrasco and Spa will take you back in time to the glamor and history of the early 20th century. Perfect for both leisure and business guests. ... more   less 
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