Honestly I dont understand all the positive comment comments about this hotel. It started at check in where we couldnt get our rooms right away, not even 1 of the 2 booked rooms was available. We had to change for a meeting in the sauna.
When we returned to the hotel later there was "a problem" with one of the rooms so they put my colleague and me together. After telling the manager this was not acceptable all of a sudden our second room appeared out of thin air.
The minibar is well stocked, but 80% of the beverages in it were well past their expiry date. And last but not least the waitress at the breakfast had no real intention of clearing tables so we could sit down at a clean and empty table. She was very busy discussing the prvious days events with a co worker.
Needless to say we wont be staying in this hotel again.
- Official Description (provided by the hotel):
- Regency Golf - Hotel Urbano is located in the most booming area of Montevideo City, Punta Carretas. The area offers the visitor a beautiful neighbourhood with many restaurants, banks, a golf course and the magnificent Rambla (the sea shore), an ideal place for a walk or an informal work out. 65 rooms with panoramic views to the Rio de la Plata or to the Green Deck. With wooden floors and relaxing colours, rooms are designed to fulfill all your needs in an up to date ambiance. Equipped with: kitchenette, frigobar, laptop safety box. Air conditioning, LCD T.V., Wi Fi, 24hs. room service and laundry. Breakfast is served from as early as you need it. Workout room, sauna and whirlpool in outdoor hot tub. ... more less
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