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Reviewed 4 weeks ago

The staff were very helpful, and the room was beautiful. The best part was the dining experience. The food was fresh from the garden, the servers were friendly and helpful (thanks especially to Raul in the dining room who was really fun). The breakfast was amazing with a huge selection of options. They helped arrange our excursions, which went smoothly. The train to Machu Picchu leaves right from the grounds, and was a fun experience (but note that it's about 2.5 hours each way, which makes for a long day). Overall I highly recommend.

Date of stay: December 2019
    • Location
    • Cleanliness
    • Service
1  Thank 372lori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this reviewResponded 3 weeks ago

Dear guest,

Thank you for sharing your experience at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Grateful for mentioning Raul at our restaurant.

Thank you for staying at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado and we hope you choose to stay with us again whenever your travel needs bring you back to Urubamba.

Happy holidays and very best wishes for 2020.

Sincerely,

Isaac Pilares

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This hotel is beautiful and the wait staff in the restaurant and bar are amazing. Walter took such good care of me during my evening dinner.
It is such a beautiful space there is a spa and pool. And the views are lovely.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Browdq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you for sharing your experience at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Grateful for mentioning Walter at our restaurant.

Thank you for staying at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado and we hope you choose to stay with us again whenever your travel needs bring you back to Urubamba.

Happy holidays and very best wishes for 2020.

Sincerely,

Isaac Pilares

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We spent a wonderful evening beside the fire with live music and fabulous service from Walter who couldn’t be more helpful. The food was beautifully presented and very tasty. Al lovely evening all round

Date of stay: January 2020
Thank Exploration826331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you for sharing your experience at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Pleased to know you have higlighted Walter´s performance in our restaurant.

Thank you for staying at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado and we hope you choose to stay with us again whenever your travel needs bring you back to Urubamba.

Happy holidays and very best wishes for 2020.

Sincerely,

Isaac Pilares

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Thanks a lot to all the staff members, all of them were so kind and helpful. They were looking all the time for us, it was a nice experience in a magic place!
Maeba showed us the hotel and the view here was amazing!

Date of stay: January 2020
Trip type: Traveled with family
Thank ClaudiaC8819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you for sharing your experience at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Deeply grateful for highlighting Maeba´s perfomance at our luxurious Concierge Desk.

Thank you for staying at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado and we hope you choose to stay with us again whenever your travel needs bring you back to Urubamba.

Happy holidays and very best wishes for 2020.

Sincerely,

Isaac Pilares

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Incredible food and service in a hotel at the absolute top of Mariott’s empire. Our meals were dazzling—flavors, textures, presentation. Andean fushion? Nouvelle Inca?Whatever; a brilliant chef and staff, service that’s comfortable and not precious (thank you, Walter), and a warm but mind-boggling setting. Few high end restaurants are worth the money; this one is. An anchor in Peru’s growing reputation as the home of one of the world’s great cuisines.

Date of stay: January 2020
Trip type: Traveled with family
Thank MaynardT_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear guest,

Thank you for sharing your experience at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Pleased to read your review on Walter at our restaurant.

Thank you for staying at the Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado and we hope you choose to stay with us again whenever your travel needs bring you back to Urubamba.

Happy holidays and very best wishes for 2020.

Sincerely,

Isaac Pilares

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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