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Tambo del Inka, a Luxury Collection Resort & Spa
Ranked #2 of 26 Hotels in Urubamba
Certificate of Excellence
GreenLeadersPlatinum level
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Luxurious”
Reviewed August 10, 2014 via mobile

Three nights at this hotel after three nights in the rain forest were welcomed. We loved our stay in the rain forest but it was primitive, so the hot bath and great food were enjoyed. Staff was very accommodating , and the accommodations were lovely. I would definitely stay here again if I'm ever in Peru.

Stayed June 2014
Helpful?
1 Thank Trice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review, August 11, 2014
Good afternoon,

Thank you for staying in Tambo del Inka while in the Sacred Valley!

Very grateful to you for your sincere appreciation on our staff, service and property during your three nights with us.

Definetely, it is another experience which you lived with us and do hope to welcome you back in time.

Respectfully,

Isaac Pilares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,447 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (436)
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Vancouver
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 7, 2014

After a very early morning departure from our hotel in Lima to fly to Cusco, and a tour of that city we were really looking forward but with some trepidation for our accommodation in Urubanba. We could not have been more delighted when we finally arrived at the Tambo Del Inka. It was a very welcoming hotel set in beautiful grounds and a welcoming staff. Our room was large and spotless. The hotel's decor was modern but had the Peruvian ambience. The cosy fireplace, the restaurant, the bar and the indoor/outdoor swimming pool all added to this fabulous stop on our tour of the Sacred Valley. We would absolutely recommend this hotel if you are looking for a touch of luxury whilst exploring this part of the Andes.

  • Stayed February 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank SwitzerlandVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review, August 11, 2014
Good afternoon,

Thank you for letting us share part of Tambo del Inka magic with you!

Really glad to know that you did choose our resort for your stay whilst in the heart of the Sacred Valley. Definetely, our location is just perfect to visit other ruins and towns nearby.

Be informed that our beautiful interior decor was created by Caparra estudio together with local artisans. Furthermore, our building was designed by architect Bernardo Fort Brescia.

Do look forward to hosting you again in time.

Respectfully,

Isaac Pilares
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 7, 2014

This resort is spectacular. The structure itself is contemporary and beautifully decorated. The rooms are large and well-appointed. My only complaint is that they are very dark, even with all of the lights turned on. The service was great and the food was delicious. We tried the guinea pig appetizer and it was quite tasty. The breakfast buffet was the most extensive we experienced anywhere in Peru. The restaurant has a life size fire place, open on both sides. Our only regret was that we only got to spend one night there.

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank KSydelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review, August 11, 2014
Good afternoon,

Thank you for choosing Tambo del Inka; part of the magnificent ensemble of the Luxury Collection!

Deeply glad to read your comment and realize that you did have a magnificent time while with us.

Great to know that you try our guinea pig and some other local food and drinks.

Thank you for your sincere appreciation on our staff, service, property and our buffet breakfast.

Do hope to welcome you back in a short time.

Respectfully,

Isaac Pilares
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Livermore, California
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
Reviewed August 7, 2014

This is one of the only Sacred Valley hotels to sit right in the center of town and have its own railway station in Urubamba for trips to Machu Picchu. A big plus was being able to walk off the resort into town to have dinner at the excellent El Huacatay restaurant and have a drink in one of Urubamba’s understated bars and cafes. The property runs parallel to the Rio Urubamba and rooms face either it or the opposing gardens backed by town, the cordillera, and Chicón glacier. An amazing view! Rooms had understated luxury with wood floors, Andean accents that give a feeling of serenity and provided a nice peaceful stay. All rooms had either a balcony or a patio that opened up to the grounds. The restaurant was one of the best in the area with a mix of international fare to Novo Andina and the bar had specialty drinks with exotic fruits. It had an indoor-outdoor pool where we enjoyed the scenery while we relaxed. The huge spa was one of the best features of this hotel, which included saunas, steam rooms, and a water world of pools and showers and tubs, all with a healthy mix of jets and bubbles. Front desk staff and concierge service was outstanding! I highly recommend this hotel to any and everyone.

  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank PSchicke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review, August 11, 2014
Good afternoon,

Thank you indeed for your preference in Tambo del Inka!

It has been very glad to read your comment and realize that your overall experience in our resort was simply perfect.

Thank you for your honest comment on our property, staff, service and locaction.

Definetely, having our private train station, our magnificent huge SPA and other great outlets in the hotel make a perfect stay to all our guests.

Hope to welcome you back in time.

Respectfully,

Isaac Pilares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 7, 2014

I have visited many beautiful hotels all over the world, but the Tambo del Inka deserves a special note: this must be in every aspect one of the very very best. What makes me say this is that the hotel scores 5 (or 6 or more) in EVERY aspect.
1) The location is fabulous: quiet, well positioned in the Sacred Valley (between Pisac, Machu Picchu and Cuso), in a beautiful setting (by the river). The nice thing about Urubamba is that it is "only" at 2900 m (lower than Cusco), so it is a good place to get used to altitude. The village itself is charming.
2) The hotel is really very attractive: the low-rise architecture fits the surroundings really nicely.
3) The room (we were upgraded to a juinior suite thanks to SPG Platinum status) is large and tastefully furnished. A really heaven after a hiking day !
4) The food (breakfast, dinner) is excellent and innovative.
5) Most of all, the service is really OUTSTANDING. This is by far the best service ever. The staff remembers your name, your breakfast preference, your past excursions, ... (we stayed for one week). Everyone seems very proud of working there and is really dedicated. All of them really deserve my warm thanks. We were really very sad to leave, and hope to be back one day !

  • Stayed August 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Belgian_Traveller_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review, August 9, 2014
Good afternoon,

Thank you for your preference in Tambo del Inka!

How to thank you for the magnificent appreciation on our staff, service and property.

Definetely, being located in the heart of the Sacred Valley gives all of our guests an easier, faster and better access to other towns and ruins nearby as well as the low altitude (2800) comparing to Cusco (3400).

Great to know that you did enjoy your SPG benefits and that your did try our fabulous buffet breakfast and our novoandina food for dinner.

Do look forward to hosting you again in time.

Respectfully,

Isaac Pilares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 5, 2014

We arrived and were freezing, not used to the cold weather. Check in was on the sofa next to the warm fire. Cups of tea followed. Staff were flawless. 5 star from start to finish. Thawed myself in the amazing shower for at least 30 minutes! The rooms were spacious and all high quality, the views are awe inspiring. Our children (3 and 5) absolutely loved staying here, none of us wanted to leave. We stayed three nights to acclimatise, but honestly, we could have stayed a week easily. Breakfasts were excellent, though I was not a fan of the latte, the regular coffee was fine. Easy walk to food as well. Though you will be limited if you don't take their breakfast. We are all vegetarians and there were plenty of options in their buffet. Also, lots of dogs in Peru but not one was a problem, they are all just lovely dogs. This hotel and the other Starwood hotel in Cusco made our trip spectacular.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank GlobeDaughters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review, August 6, 2014
Good morning,

Thank you for choosing tambo del Inka, an magnificent ensemble of the Luxury Collection brand!

It is really great to see that you and your family (two kids) has a magnificent experience in our resort during your three night stay.

Thank you for your honest appreciation on our staff, service and property.

Happy to see that you did enjoy our opulent buffet breakfast as well as our installations, rooms and views around the resort.

Do hope to host you back in a short time.

Respectfully,

Isaac Pilares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SF Bay Area
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 4, 2014

Definitely a 5 star experience. From the moment you walk in to the last second the staff is simply amazing. They really do seem to anticipate your every need. The only thing lacking is a hot tub for guys.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Dr_Agos_MacIuca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review, August 5, 2014
Good afternoon,

Thank you indeed for your preference in Tambo del Inka!

Very grateful to you for your amazing comment on our staff, service and property.

Be informed, as well, that our maintenance personnel together witn our headquarter offices are following up on the hot tub for men.

Thank you for sharing with us part of your experience and do look forward to hosting you again in time.

Respectfully,

Isaac Pilares
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tambo del Inka, a Luxury Collection Resort & Spa

Property: Tambo del Inka, a Luxury Collection Resort & Spa
Address: Av. Ferrocaril s/n,, Urubamba 84, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Urubamba
#1 Green Hotel in Urubamba
#1 Family Hotel in Urubamba
#2 Luxury Hotel in Urubamba
#2 Romantic Hotel in Urubamba
#2 Spa Hotel in Urubamba
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Tambo del Inka, a Luxury Collection Resort & Spa 5*
Number of rooms: 128
Official Description (provided by the hotel):
Tambo del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 
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Also Known As:
Tambo Del Inka, a Luxury Collection Hotel Urubamba
Tambo Del Inka, a Luxury Collection Resort And Spa
Tambo Del Inka, a Luxury Collection Resort & Spa Peru/Urubamba, Sacred Valley

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