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“Amazing Resort, Great Location”

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Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado
Ranked #3 of 29 Hotels in Urubamba
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed October 26, 2013

Stayed here before going to Machu Picchu. Great resort, nice grounds, walk across the street to the town of Urubamba and experience the central market. Good location to explore the Sacred Valley. The hotel has an indoor/outdoor pool and wonderful spa. Food was good. Exceptional service. And they have their own private train station to take the train to Machu Picchu.

Room Tip: Get a room on the bottom floor ( hotel is only 3 stories) as they have patios.
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  • Stayed: September 2013, traveled as a couple
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1  Thank CraigIVes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded October 28, 2013

Good morning,

Thank you for letting us share part of Tambo del Inka magic with you!

I am deeply satisfied to read your comments and realize that your overall experience inour resort was simply great.

Thank you in deed for your magnificent words and apprecaition to our staff, service and property.

You are right! Being located in the heart of the Sacred valley, gives all of our guests an easier and faster access to other towns, communities and ruins nearby.

Sure hope to have the chance to host you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,258 - 1,264 of 2,665 reviews

Reviewed October 25, 2013

Don't come here expecting a bargain. There are plenty of other options in the Sacred Valley for that. Come here for exactly what it's meant for - Luxury. The Tambo Del Inka is part of Starwood Hotels Luxury Collection and it lives up to it's classification. From the service to the food and the property as a whole. We booked on points and a free night award so the room didn't cost us anything. The spa was wonderful and had a great couples massage for the price of one massage back in the US. The restaurant is pricey but serves great food. We found that the bar serves a much more relaxed menu.

You'll notice very small nats throughout the property. They don't bite like mosquitoes but if you are one of those people that would have a problem with that just remember you are in Peru. Also note you won't be able to use the hot tubs in the pool area unless you book a hydrotherapy treatment through the spa - starting at $25 per person. The pool however is sufficient so we declined.

For breakfast we ordered ala cart as we normally don't eat a large amount in the morning. Would also be nice if they included coffee in the room.

Room Tip: The lower rooms have patios.
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  • Stayed: October 2013, traveled as a couple
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Thank stinger101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded October 26, 2013

Good afternoon,

Thank you for letting us share part of Tambo del Inka magic with you!

Happy to know that you did have a great time while in our resort. In fact, being located in the heart of the Sacred Valley gives all our guests a faster and easier access to other towns, communites and ruins nearby.

Thank you indeed for your kind appreciation on our staff, service and property.

Definetely, we will take your comments into account and sure hope to solve all these inconveniences in time.

Do look forward to hosting you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

Great food in the restaurant includes beautifully prepared local dishes as well as interesting wine list with Peruvian seletions. Great service. Excellent spa services. Lovely room and view of the river and surrounding Andes. Most highly recommended!

  • Stayed: October 2013, traveled as a couple
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Thank Ellen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded October 21, 2013

Good afternoon,

Thank you indeed for chossing Tambo del Inka!

Really glad to read your comment on our resort and realize that your experience was simply outstanding.

Thank you for your great words on our staff, service, food and installations. In fact, located in the heart of the Sacred Valley gives you all and easier and faster access to other towns, communities and ruins nearby.

Happy to see that you do appreciate our peruvian food and wine list.

Do look forward to hosting you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2013

I rarely give full marks for anything, but this hotel deserves full marks hands down.

Rooms: spacious, clean, comfortable and beautifully decorated.
Restaurant and food: delicious and great service. Breakfast is outstanding.
Bar: nice atmosphere, great drinks and delicious snacks.
Concierge: probably the best thing about this hotel. Not only will they help you plan and arrange your activities and day trips, but they will do anything to help make you comfortable. We were affected by a country-wide strike that shut down the train system and we had to reschedule all our reservations. The lady at the concierge actually went with us to the Peru Rail office to help us find reservations (as we did not speak Spanish). She even helped us reschedule out hotel reservations for the rest of our trip. They gave us the same low rate (we had the low pre-paid rate) for the extra night that we had to stay due to the strike. They were also refunding guests who could not check-in on time due to the strike.

I cannot overstate the level of service at this hotel. They are willing to go to lengths to anticipate your needs and make sure you are comfortable.

The only thing I did not like about this hotel is the travel agency that they deal with (Tikary). They are a huge rip-off (200 USD per person for a bike trip for half a day), and they outsource you to another agency. You are better off finding the source in Cuzco and the lovely ladies at the concierge will help you do that.

  • Stayed: September 2013, traveled as a couple
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Thank Milanese2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded October 21, 2013

Good afternoon,

Thank you for your preference in Tambo del Inka!

How to start telling you that I am more than pleased to read your comments and realize that your whole experience while in our resort was simply marvelous.

Really thankful to you for your great words and comments on our staff, service, outlets and propety itself. In fact, our personnel is oriented into exceeding all of our guests´expectations.

Thank you for bringing Tikary Agency prices to my attention. I will pass your information to the respective Headquarters in order to take your important opinion into consideration.

Once again, thank you for choosing our magnificent resort and do look forward to hosting you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

This property is one of the most beautiful that I have stayed in my years and many miles of travel. A perfect place to start your Machu Picchu adventure. We stayed before our Inca Trail hike with Peru Adventures Paradise and could not have been happier. Every detail in this hotel is "beyond words" - obviously the location is breathtaking but the hotel itself is quite the work of art. The staff provides exceptional service and the food is a culinary delight. Make sure you enjoy the tasting menu if you are feeling a little adventurous it is worth the time of enjoying course after course and make sure to ask for the wine pairings as they could not have been more perfectly picked. If you need any assistance the concierge and front desk staff are always willing to make every effort to ensure complete satisfaction. The pool area is another great touch and nothing like a spa treatment after your hike. Ask for the Inca corn from the bar along with a Pisco Sour you wont be disappointed!

  • Stayed: September 2013, traveled as a couple
    • Value
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Thank Dan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded October 21, 2013

Good afternoon,

Thank you for your preference in Tambo del Inka!

I am really happy to read your comments and realize that your overall experience in our resort was simply the best!

In fact, located in the heart of the Sacred Valley gives all our guests and easier and faster access to other towns, communities and ruins neaby.

Thank you indeed for your great appreciation of our staff, service, food, drinks, oulets, property itlsef and the Inca corn of course.

We will be more than pleased to host you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2013

Words do not do this hotel justice! My husband and I travel a lot and always stay at very nice hotels, this one, Tambo del Inka is at the top of the list, amazing! We stayed two nights, explored scared valley and then off to Machu Picchu, The pool and spa are, just so relaxing after a long flight. The front lobby with the coca tea and fireplace roaring was a great place to hang while texting the kids. Front desk staff, bellmen, concierge were all top notch. Restaurant was very good as well. highly recommend staying here!

  • Stayed: October 2013, traveled solo
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Thank caseycami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded October 18, 2013

Good morning,

Thank you for choosing Tambo del Inka!

It is comforting to read your comments and realize that your overall experience in our resort was simply amazing.

Thank indeed for staying two nights with us and letting us share with both of you part of our magic.

In fact, located in the heart of the Sacred Valley, it is the perfect luxury base to explore other communities, towns and ruins nearby.

Do look forward to hosting you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

Of every hotel I have ever been to in my 50 years of traveling, this hotel has just become my favorite.

The public spaces, amazing. The hallways, inviting. (Yes I really loved the hallways. In how many places can one brag about the hallways?) The room, more than incredible. The outdoor spaces, magical. The service, perfection. The food, heavenly. The overall mood, enchanting. I could go on and on, but I won't take up any more of your time, read a couple more reviews, then,

MAKE A RESERVATION, ASAP !!!!!!!


I do have two tiny suggestions.

The photographs do not do this place justice. Based on the photos on the hotels website, I was not prepared for how shocking AMAZING this place is. Management needs to hire a photographer who can produce images that convey the brilliance of this hotels design.

There needs to be some way to control the lamp on the nightstand between the beds. (The controls are on the far side of both beds, in a double room.) Although, I didn't have any trouble spending the extra three seconds, in bed, that it took to roll to the other side of the bed, I think it would make the room even more perfect than it already is. But I digress, and I don't want to end on a sour note, so lets review.

The public spaces, amazing. The hallways, inviting. The room, more than incredible. The outdoor spaces, magical. The service, perfection. The food, heavenly. The overall mood, enchanting.

MAKE A RESERVATION, ASAP !!!!!!!

Click "helpful" too!

  • Stayed: October 2013, traveled solo
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Thank tonetone2828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded October 15, 2013

Good morning,

Thank you for choosing Tambo del Inka; part of the magnificent ensemble of the Luxury Collection!

Fully satisfied at your review comment and appreciation on our resort.

Glad to realize that your overall experience in our resort was simply perfect. Thank you indeed for your great words to our staff, service, food and property itself.

Thank you bringing the photo and lightning issues to me. We will pass the information to our headquarters in Lima in order to see what can be done.

Once again, thank you for your preference and sure hope to host you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado

Address: Avenida Ferrocarril S/N | Sacred Valley, Urubamba 84, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Urubamba
#1 Family Hotel in Urubamba
#1 Business Hotel in Urubamba
#2 Romantic Hotel in Urubamba
#3 Spa Hotel in Urubamba
#3 Luxury Hotel in Urubamba
Price Range: $248 - $526 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado 5*
Number of rooms: 128
Official Description (provided by the hotel):
Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado is a hotel in Sacred Valley, Peru that invites visitors to experience a warm and welcoming atmosphere, along with adventure tourism experiences nearby including historical and cultural tours of the vestiges of the Incan Empire. ... more   less 
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Also Known As:
Tambo Del Inka, a Luxury Collection Resort And Spa
Tambo Del Inka, a Luxury Collection Hotel Urubamba
Tambo Del Inka, A Luxury Collection Resort & Spa, Valle Sagrado Peru/Urubamba, Sacred Valley

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