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Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado
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Reviews (2,774)
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All reviewstrain stationwalk in closetthe indoor outdoor poolmachu picchuthe riversacred valleybeautiful hotelperu railaguas calientesbreakfast buffethigh ceilingsnicest hoteltour companypublic areasrooms are largecusco airportworld class
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1,423 - 1,428 of 2,774 reviews
Reviewed May 26, 2013 via mobile

I don't think any words can fully describe how much I enjoyed my stay at this resort. The facility was beautiful, situated in the heart of ruins and short train ride to Machu Picchu. The moment you step into the facility, you are always greeted by their warm and friendly staff who are extremely helpful. We encountered a slight glitch with an independent driver whom the hotel had helped arrange to take us around town for the day. This driver kept pressuring us to hire him for another day and also tried to charge us more for taking us to locations that we had already previously settled a rate on. I brought this up to the hotel staff afterwards and the manager immediately met with me to address the situation. The manager was very personable and professional. I can tell he has alot of experience and is also well traveled himself. The fact that this hotel is so immaculate in every aspect speaks to his exceptional management skills. This is probably one of the best resorts I've stayed at and look forward to returning again soon. I highly recommend this resort to anyone looking for top notch experience.

  • Stayed: July 2012
    • Value
    • Location
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    • Service
Thank tnrll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded May 27, 2013

Good afternoon,

Thank you for choosing Tambo del Inka!

Happy to realize that your experience in our resort was simply great.

Thank you for letting me know about the situation with the driver. I am confident that my colleague was helpful enough and provide all the needed information and solution.

Hope that this inconvenience did not affect, in any way, your appreciation on our resort, staff and property itself.

Very grateful for your understanding and comprehension, Do look forward to hosting you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

I cannot say enough good things about this resort. My husband and I came here for our 6 year anniversary, staying 3 nights and did NOT want to leave. I have NEVER stayed in a place like this, NEVER. The property itself is absolutely beautiful, made of dark wood. The service was top of the line, everyone was very sweet. The breakfast was amazingly wonderful and dinner at their restaurant was out of this world (we had the tasting menu).
The weather was just beautiful and our room had two doors that opened up to the river. At night we opened them up to hear nature herself, with no loud people noises, it was the best sleep I'd had in a long time. The beds, OMG!!!!!!! Be ready to sleep like a baby in their cozy beds with pure down comforters.
A maid comes in daily to clean your room and she happened to clean when we came back from lunch so I got to see her actions. She didn't mess around, she cleaned every crevice of our room, disinfecting EVERYTHING.
The turn-down service was really nice too. Leaving lil chocolates on your bed, turning on romantic jazz on the t.v. and leaving slippers by your bed side.
This place is a MUST if you come to this area.
We WILL be back!

A+++++++

  • Stayed: May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Thank taramc8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded May 27, 2013

Good morning,

Thank you for letting us share Tambo del Inka experience with you!

Really glad to see that your experience in our resort was simply marvelous.

Thank you for your appreciation on our outlests, beds and service itself.

Look forward to hosting you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

Not only arrest location to see all of the Inca sites but also one of the finest restaurants in the world . Pass on the Santuarty lodge,stayed there too.Tambo's private rail station gets you there easily and is a much better value. They arranged driver's and guides. Don't miss this place

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Keelia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded May 20, 2013

Good morning,

Thank you for your preference in Tambo del Inka!

Really happy to see that your experience in our resort was simply outstanding

Thank you indeed for your comments on our Restaurant and other outlets as well.

Definetely, it is will a pleasure to host you again in time.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2013

This was just outstanding. What an amazing setting. Step out of the hotel room onto a small veranda, overlooking the stream with mountains in the background. Spectacular. Enormous bathroom, comfy bed, plenty of coathangers in the wardrobe. Everything you could want. It was a pity that I was on a business trip!

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CD_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded May 20, 2013

Good morning,

Thank you for letting us share Tambo del Inka experience with you!

It is really great to read your comments and to realize that your expereince in our resort was simply gorgeous.

Thank you for your honest appreciation to our resort and staff and do hope to host you again in time on your next vacations.

Respectfully,

Pablo Marconi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

This facility is simply top-notch. We stayed in 6 top-rated hotels in Peru and this place was, hands down, among the best. EVERYTHING about our stay was perfect. There are no "third world" defects to be found throughout the property. The rooms are well designed and the hotel is a refreshing break from your typical hotel experience. The bathrooms are very spacious and all the furniture was comfortable. The lighting in each room and throughout the hotel creates an ambience that is difficult to explain. The grounds are oak-like and the river view is wonderful.

We tried the bar and ate dinner both nights in the restaurant and were not disappointed with presentation or quality of the food. I had a lamb dish one night and a gourmet guinea pig dish the next and was impressed with each.

The breakfast buffet was much better than that of some of the other chains we tried in Peru.

The wait staff was friendly and excellent- in fact, while other hotels brag about "personalized service" these guys are simply executing personalized service. EVERYONE knows your name by the second day.

If you are visiting Valle Sagrado, DEMAND to be booked here.

Stayed: May 2013, traveled as a couple
2  Thank Bobby S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pmarconi, General Manager at Tambo del Inka, A Luxury Collection Resort & Spa, Valle Sagrado, responded to this reviewResponded May 15, 2013

Good morning,

Thank you for letting us share Tambo del Inka experience with you!

Really impressed about your comments and appreciation to our staff and property. In fact, we are oriented into exceeding all our guests´ expectations.

Thank again for your preference and hope to host you again in time.

Respectfully,

Pablo Marconi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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