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Traveler rating
1,534
581
155
56
19
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All reviews outdoor shower machu picchu beautiful hotel valle sagrado main building southern cross golf cart surrounding mountains beautiful grounds rooms are spacious high altitude dirt road breakfast buffet tour group baby alpacas hotel restaurant an oasis
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13 - 18 of 2,345 reviews
Reviewed 4 weeks ago

Our family stayed in this hotel for four nights. The staff at this hotel are incredibly friendly and we were so happy with the service and the hospitality provided. Daniela helped me to book various days out as we opted not to book a complete tour package as we like flexibility. She helped us to organise a driver to take us to various sites and also arranged a fabulous ATV tour with Rocky, an incredibly friendly and professional local guide. Don't miss taking a tour with him! One evening our daughter was not feeling well and Javier helped to set her up with some free oxygen in the lobby and was very helpful and reassuring. We enjoyed the breakfast, the spa, the hammocks and the alpacas. On our departure day Daniela, Zendhy and Cecilia organised a little good bye for us with cupcakes and balloons. So very sweet! Thank you Casa Andina Premium Valle Sagrado. And congratulations to the manager for picking such a great team.

Date of stay: January 2020
    • Value
    • Cleanliness
    • Service
1  Thank sofiesm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas, responded to this reviewResponded 3 weeks ago

Dear Sofiet,
Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon.
It will be a pleasure for us to serve you.
Kind regards,
Silvana Villavicencio
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Excellent Dinner and great service. Staff were friendly and a
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Date of stay: January 2020
Trip type: Traveled as a couple
Thank 192garthb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas, responded to this reviewResponded 4 weeks ago

Dear guest,
Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon.
It will be a pleasure for us to serve you.
Kind regards,
Silvana Villavicencio
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

This place is a gem. I have been staying here for many years and they never disappoint. The front desk staff are wonderful and so helpful
Thanks to Zendly Cecilia Javier and Vincent
I would recommend this spot to all

Date of stay: January 2020
Trip type: Traveled on business
Thank jamessK6534GR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas, responded to this reviewResponded 4 weeks ago

Dear guest,
Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon.
It will be a pleasure for us to serve you.
Kind regards,
Silvana Villavicencio
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Stayed for 2 nights. Hotel is surrounded by mountains with great views and lovely grounds and gardens. We were able to feed baby alpacas, had great meals ably looked after by Franklin, Ursula, Wilco and Alejandrina. Fabulous staff. Hotel is close to many sightseeing places but is a haven on its own to relax at the end of the day.

Date of stay: January 2020
Trip type: Traveled with friends
Thank Brisb_qd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas, responded to this reviewResponded 4 weeks ago

Dear guest,
Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon.
It will be a pleasure for us to serve you.
Kind regards,
Silvana Villavicencio
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Would like to thank the wonderful staff - Franklin, Jaime, Wyido, Bright and others for being so cheerful and happy.
The site is stunning. The bedrooms enormous. The food excellent.
And I love the personalised little market outside the main hall.
It’s set in a gorgeous spot, the heart of the valley.

Date of stay: January 2020
Trip type: Traveled with friends
Thank frankh989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casa Andina H, Gerente at Casa Andina Premium Valle Sagrado Hotel & Villas, responded to this reviewResponded 4 weeks ago

Dear guest,
Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided.
We hope to have the joy of welcoming you back again anytime soon.
It will be a pleasure for us to serve you.
Kind regards,
Silvana Villavicencio
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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