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San Agustin Monasterio de la Recoleta Hotel
Ranked #13 of 28 Hotels in Urubamba
Certificate of Excellence
Paris, France
Level 6 Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“There are better options”
Reviewed August 29, 2012

When our taxi turned down this dirt road, I thought it was a mistake but there was the sign for the hotel. The one lane road is dotted with pot holes and ruts and I was worried about bottoming out as we watched a bus slowly make its way out. First impression, they need a better entrance or should we say a real road/driveway with some curb appeal.

At the end of this dirt road one encounters the walls of the old monastery and is relieved that there is actually a hotel. Upon passing through the gate, there is no indication of where reception is as the most prominent entrance is the door to the chapel. Note that the door to reception is to the left of the chapel and slightly hidden around a corner.

Reception: Speak Spanish and already have plans for the Urubamba area as they will not be of much help. Also, allow extra time at check out as they may not have your correct bill and their invoicing system is confusing.

WiFi: Supposedly throughout the hotel but reception only worked for me in the computer room.

Restaurant: Probably best to dine out for dinner as the food is quite average. The buffet breakfast was better and offered a variety of hot dishes.

Bar: Area with sofas and a small bar with a glass wall towards the courtyard.

Grounds: Pretty

Rooms: Average with hard mattress, small bathrooms, inconvenient bathtubs and little hot water. We had a loft room with a sitting area downstairs and bedroom up. Note that you will have to leave the bathroom light on at bedtime as the bathroom is on the lower level.

Cleaniless: Needs improvement and someone to teach the staff how to clean around a faucet.

Overall: I would not stay here again nor would I recommend it.

  • Stayed August 2012, traveled with family
    • Value
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Thank a_r_h_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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412 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Whitby, Canada
Level 4 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 27, 2012

San Agustin Monasterio formerly a monastery, beautiful building, very nice grounds and quiet. Rooms are clean and very spacious. Has a business centre with free internet access. Service in restaurant was not prompt. Hotel is a 10 minute walk into Urubamba.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Vind63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level 5 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 5, 2012

The San Augustin Monasterio hotel is built in a former Monastery. It is a very comfortable place that is attractive. The staff are very friendly and helpful. The hotel is on the edge of Urubamba, but taxis are inexpensive so it is inexpensive to get to anywhere in town.

My room was spacious and comfortable with a large rock wall in the back and a glass walled shower giving you plenty of light. Recommended for a visit to the Sacred Valleyl.

  • Stayed May 2012, traveled with friends
    • Value
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Helpful?
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabanas Potosi
Level 6 Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 9, 2012

The San Agustin Monasterio de la Recoleta Hotel had very nice rooms and grounds. You do not notice the nice facilities until you get past the front door. Service was average and a good breakfast came with the room. When trying to exchange dollars into Solis, their rate was .60 less than anywhere else. Recommend you find another location for dollar exchanges. Had a funny experience playing pool with six missing balls on an uneven snooker table. Very challanging!

Room Tip: All the rooms are fine.
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  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Wenny754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 22, 2012

Very good service throughout the hotel and whilst we only took in breakfast it was an excellently appointed buffet. Being a monastery many years ago its a beautiful building with delightful grounds. Located in a peaceful position about 10 minutes walk into Urubamba centre. The rooms are very different and to a high standard. Free business centre and coca tea/coffee. Enough English speaking staff in the areas that matter.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank AndyUrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Augustine, Florida
Level 6 Contributor
152 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed June 17, 2012

The whole grounds are really beautiful, but the rooms or I should say bathrooms leave something to desire. The shower sprays water all over the bathroom, it's an open concept, and needs renovating. The walkways are cobblestones so your suitcase is bumped along, and the breakfasts are sub-par. That first night I had the worst headache of my life due to the altitude, so get meds before you go and take them.

Room Tip: You really don't have a lot of choice in this area, there are not a lot of 5 star hotels in the...
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  • Stayed May 2012, traveled with friends
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank WantToSeeItAll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chevy Chase, MD
Level 6 Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed May 27, 2012

I liked this hotel better than the other people in my group and would have rated it very good had they not run out of food at breakfast. We stayed 2 nights and I enjoyed the lovely grounds, the architecture of the rooms, and the novelty of having a church as part of the hotel. Our room was comfortable and the beds were fine; other people complained about their accommodations. We had dinner the first night we were there and it was ordinary minus. Our second night in Urubamba we ate at El Huacatay and that was really good

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WannaGoToASkunkFight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Agustin Monasterio de la Recoleta Hotel

Property: San Agustin Monasterio de la Recoleta Hotel
Address: Jr. Recoleta s/n | Cuzco, Urubamba, Peru
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#6 Luxury Hotel in Urubamba
#6 Romantic Hotel in Urubamba
#8 Family Hotel in Urubamba
Price Range (Based on Average Rates): $
Hotel Class:4 star — San Agustin Monasterio de la Recoleta Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
Urubamba is located to 76 km from Cusco, it is a stunning valley with an incredible scenic beauty, and historical heritage, thanks to its excellent location, it becomes the best starting point to visit Machu Picchu (just an hour and a half by train).The Recoleta Hotel is a historical religious monument built up in the XVII century. This charming Boutique hotel in the Sacred Valley of the Incas was and is the mixed races purest example of the colonial art. The Recoleta Hotel, cautiously remodeled in 2007, has all ascetic, monastic, and magical tradition of an ancient monastery, together with the comfort and technology will make you feel part of the spiritual mysticism of the Sacred Valley of the Incas. The Monasterio de la Recoleta Hotel is nearby the most important ruins of the Sacred Valley of the Incas such as Ollantaytambo, Pisac and Maras Moray. Its convenient location attracts travelers because it is ideal for acclimatization to the Cusco altitude, and for its pleasant climate and low altitude (2.700 m.a.s.l.), 700 m.a.s.l. less than Cuzco. ... more   less 
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Also Known As:
San Agustin Monasterio De La Recoleta Hotel Peru/Urubamba, Sacred Valley

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