We recently had an awful stay at Eco Andina. The hotel ran out of hot water repeatedly, the amenities are wildly overpriced, the managers lied to us repeatedly about their willingness to accept credit card payments, and -- worst of all -- we witnessed them turn away other guests with confirmed reservations because the management had overbooked the hotel! Can you imagine showing up in the Sacred Valley believing you had a hotel room to sleep in, but then being turned out into the night? In our case, the managers repeatedly claimed that their credit card machine was "temporarily" broken, and insisted that every guest pay in dollars. When it became clear that some guests were not carrying enough dollars, and the ATMs in town were out of cash, the managers refused to take a credit card imprint that they could process when the system was supposedly fixed. Instead, they threatened to call the police unless we and at least 6 other guests begged to borrow money from acquaintances in the same tour group! It was truly abominable. There were other minor annoyances, like the moment the hotel restaurant ran out of bread even though there were only about 10 people in the whole dining room. But it was Eco Andina's abusive attitude on payment issues and incompetent overbooking that really demonstrated the mismanagement of this place. There are lots of other beautiful places in the Sacred Valley, why risk it – stay elsewhere!
- Official Description (provided by the hotel):
- Eco Andina Hotel located in the Sacred Valley of the Incas has 50 standard rooms and 4 suites Andean beautiful gardens and a eucalyptus forest that gives the magic and natural toke. ... more less
- Also Known As:
- Eco Andina Hotel Peru/Urubamba, Sacred Valley