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Belmond Sanctuary Lodge
Ranked #1 of 3 Hotels in Machu Picchu
Certificate of Excellence
New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Location Location Location”
Reviewed December 31, 2012

The plus - right at the entrance to Machu Picchu. about 30 or so rooms. overall the rooms are pretty basic, but clean, service is very good. the great ratings are for the location. The restaurant is fine as well.
on the other hand, there is nothing to do after dark, it's the only thing there and with 30 rooms, not really a bustling scene to say the least. I have no complaints about the hotel. However, i would say the bus ride really isn't a big deal. it's about 20 minutes on going up the mountain and the same down. no bus lines when i was there. if you are going with family, i'd consider staying in Aguas Caliente at the base. a lot of good hotels and restaurants, stores, markets, so more to do in the eve. you can still get an early bus up to MP. it's a quick ride. either way, you are going to take the bus up and down at least once.

  • Stayed December 2012, traveled with family
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Helpful?
9 Thank rubedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Omaha, Nebraska
Level Contributor
205 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 28, 2012

Traveling to Machu Picchu has been a 40 year 'dream trip' for me. Thus, when planning our trip, we felt that this was the right choice for us... to spend 2 days exploring Machu Picchu and have 'quiet time' on the mountain as well. It was more than I dreamed it would be! The lodge blends in beautifully with respect to its surroundings. We were greeted at the door upon arrival and, as it was before check-in, asked if we would like to have lunch before heading to Machu Picchu. After a delicious lunch, we were given bottles of water by the waiter as we left. Upon our return, our luggage had been taken to our rooms (Terrace Rooms) and a very personable staff member showed us to our rooms and explained everything that we needed to know. We booked the hot tub and spent 45 minutes in pure bliss. It was raining off and on, but the clouds did part and the view of Machu Picchu from the hot tub was jaw-dropping... almost surreal. The grounds were impeccable... rainforest flora and fauna...and the way the lodge was 'tucked in' to the landscape was amazing. We spent some time relaxing on our terrace, but due to the rain and chill in the air, we went to the Tempu Restaurant a bit early for dinner. The bar area had comfortable seating areas (couches, etc.) and 2 computers to use. Dinner was delicious as well and we enjoyed local musical entertainment. There were several other visitors staying at the Lodge, but we were waited on and treated as if we were the only guests. Breakfast was an amazing assortment of local fruits, breads, etc. and you could order eggs, etc. off the menu. All delicious! One thing to remember, it is all-inclusive. So... was it worth it? Absolutely. It was an experience I will cherish forever.

Room Tip: We stayed in rooms 31 and 32. Both were Terrace rooms and very quiet. The rooms were plenty big and...
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  • Stayed December 2012, traveled with family
    • Value
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Helpful?
19 Thank lynnprin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 27, 2012

Very expensive, and the lodge itself is not very luxurious by Orient Express standards, but you are paying for access. Rooms are small, but the property was very functional and perfectly nice. Food was good but not outstanding. However, you are literally on the doorstep of the park entrance, and you get access early and late. Overall, worth doing if the price doesn't scare you off.

  • Stayed January 2012, traveled with family
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Helpful?
3 Thank Bhops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
256 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 631 helpful votes
Reviewed December 23, 2012

If you are trekking up to see the amazing Machu Picchu, this hotel is the only game in town. It is literally at the door. On one hand, the room decor is nothing special and it is woefully overpriced simply because it is the only hotel right at the gate (other hotels require a bus ride) and the bathrooms are teeny but then again, you don't go to Machu Picchu to lay around in a hotel room do you?

On the plus side, the staff is warm and wonderful, you can get room service from 7 am to 9:30 pm (and they will go out of their way to fix it your way), the views of the Andes, the Urubama River and the jungles are astonishing, the Tinkuy restaurant has a huge buffet and cozy seating, the Tempu restaurant is beautiful with stone and wood and incredible views and comfortable seating, and there are wellness services such as aromatherapy (highly recommended by me), massages and yoga. Don't miss the Sanctuary Lodge Gardens which are lush with orchids, plants, and water falls. Just sitting out in a lounger is so nice with the peaceful views. Bliss! You are also right at the gates and can get inside the park when it opens at 6. Guides are available for hire at the hotel as well.Beds are comfortable. Some people fuss over lack of bathtubs but we prefer showers anyway.

Overall, this is a good place to stay when visiting Machu Picchu but let me warn you in advance, make plans and reservations VERY early in advance or book a tour that includes a stay here as it is booked way in advance.

Room Tip: Avoid the road side where tourists are bused in very early in the morning.
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  • Stayed June 2012, traveled with family
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Helpful?
12 Thank terril435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cocoa Beach, Florida
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 20, 2012

You can't beat the location, but that is all it has going for it. The rooms are small and smell musty.
Instead of getting in to Machu Picchu hours ahead of the crowd you are lucky to get 30 mins. Yes you can see MP from the property, but not your room! Food was average and not many choices.
Service varied and there seemed no rhyme or reason for it.
Would not recommend to my friends.

  • Stayed November 2012, traveled as a couple
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Helpful?
6 Thank Sandy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed December 12, 2012 via mobile

We had a one night stay at the Sanctuary Lodge. As other reviews have said, this place is all about the location - staying in the park after most other visitors have left and getting in easily for sunrise are unforgettable experiences. But on top of this, the room was far nicer than expected, it was great relaxing on the sunbeds on the terrace and I was very pleasantly surprised by the food. Although there is no denying that this hotel is extremely expensive, by the time you factor in all your meals (we had afternoon tea, dinner, breakfast and lunch) and drinks, itactually becomes much more reasonable. We found the service very good too. Make sure you bring your swim stuff for the Jacuzzi too...

  • Stayed November 2012
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Helpful?
7 Thank jojom999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingwood
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 12, 2012

It's the best hotel at Machu Picchu, and not just because it's the only hotel immediately at the gates of Machu Picchu. It's run by Orient Express, so the perfection of service and comfort is expected and is found at this property. It's terribly expensive and even at that reservations are hard to get, but it's wonderful. Climbing the Machu Picchu ruins is physically tough, so it's nice to have a very short trip to return to a perfect cocktail, wonderful room, great food, and attentive service. Most important, try to get up and into the ruins when it opens for the day, so that you can experience dawn (IF the weather cooperates.)

Room Tip: All of the rooms are darn near perfect. There are some just outside a little patio, but the real at...
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  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Wesley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Belmond Sanctuary Lodge

Property: Belmond Sanctuary Lodge
Address: Carretera Hiram Bingham Km 7.5 | Aguas Calientes, Machu Picchu 5184, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Machu Picchu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 3 Hotels in Machu Picchu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Belmond Sanctuary Lodge 5*
Number of rooms: 31
Official Description (provided by the hotel):
Belmond Sanctuary Lodge enjoys a unique location just steps from the entrance to Machu Picchu; it is the only hotel beside the Inca citadel. This charming mountain retreat, set in orchid gardens, is the perfect place to relax, from early in the morning to magical moonlit nights. ... more   less 
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Also Known As:
Machu Picchu Sanctuary Lodge By Orient-Express Hotel Machu Picchu
Machu Picchu Sanctuary Hotel
Sanctuary Lodge Machu Picchu

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