I booked a suite at Gringo Bills in October, and after discussing it with the other women traveling with me, we decided not to stay overnight in Aguas Calientes. So, I canceled my hotel reservation, literally the next day. It has been over 4 months and multiple emails back and forth between various "management" personnel at Gringo's and I have yet to receive my refund. I have not stayed at this property, and therefore cannot rate the rooms, etc, but I can say that I will NEVER stay here or recommend that anyone else stay here if you value ethical business transactions. I knew planning a trip to Peru would come with the occasional snag and didn't expect it to go smoothly all the time, but I had hoped that a seemingly reputable hotel like Gringo's would provide better service. So bottom line, unless you are 100% sure you want to stay here and nothing will come up that will require you to change your reservation, look elsewhere or wait until you are sure because if you cancel, you won't see that money ever again.
- Official Description (provided by the hotel):
- After 29 years of service in Machupicchu Town, Gringo Bill's has become one of the best choices for mid-range tourist. We have been working non-stop to improve our small family owned business to provide our guest with a special place in an "out-of-the-ordinary" type of hotel in Machupicchu Town. We thank all those who have commented on our hotel and we are taking any bad comments to good use to help us prepare much better. Thank you kindly, Lawrence Kaiser ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Agoda so you can book your Gringo Bill's Boutique Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.