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Reviewed 3 weeks ago

Huacachina sounds better in writing when it's actually a slum in the middle of the desert with overpriced everything. There is NOTHING TO DO HERE except the Sand Dunes Buggie Riding and Surfing. Also DO NOT book hostels they recommend as some are party hostels with loud music on until 6am in the morning with early 20 something kids yelling and talking loudly till like 7am. You will NOT sleep at all. The Pisco tour was a disappointment. I thought we would actually be walking into the Vineyards but nope, it was more like going to a bar and doing a wine tasting which was underwhelming at best. Our guide for the Pisco Tour 'Luis' was almost nonexistent and did not engage at all with the Peruhop crowd nor did he introduce himself. Compared to Carta (who was excellent) and Renzo, Luis seemed like he had no idea what he was doing. Lake Titicaca tour and homestay is nice but be prepared to climb and AVOID if you're not fit, have high blood pressure, or pregnant. As a former soldier, it almost took my breathe away. Remember, many of Peruhop tours involve steep steps so be prepared!!

Date of experience: January 2020
1  Thank B2867NIbrianm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruHop, Gerente at Peru Hop, responded to this reviewResponded 2 weeks ago

Hi,

Thanks for taking the time to review our service.

It is great to read that you had a good time with Renzo and Carta. They are indeed great guides and we are proud of having them in our team.

You seem to be very unsatisfied with the town of Huacachina. The conditions of the town are in the hands of the municipality of Ica, not us, so it is sad to read that you partly rate our service based on these conditions when it has nothing to do with us. However, we would like to mention, that Huacachina is currently undergoing some roadwork in order to improve the infrastructure of the small town. We are sure it will look great once done.

In terms of our recommendations, we recommend 3 different places in each destination as can be seen on our website. In order to provide an option for all our passengers, we recommend one for young people (which normally tend to be the cheapest), one for couples, and one for older travelers or families. It seems maybe you chose the one for young people because it was the cheapest option but as expressed on our website, this is a place that does have a bar and music. This is also explained in the booklet, that is provided on the bus.

As for walking the vineyards, it is almost 40 degrees Celcius, so many people do prefer not to walk as it can be rather uncomfortable in the heat. Instead, we do a brief tour of the vineyard to explain how pisco is made and everybody gets free samples too. Remember, this tour normally costs $20 as you will see online with other operators but it is free with Peru Hop.

In regards to Lake Titicaca, you are 100% right. This tour is at altitude, but it is a relatively easy tour with not much walking and is ideal preparation for any Machu Picchu trip.


We are so happy you got around Peru safely and discovered the real Peru. Thanks for choosing to travel with us.

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Reviewed 3 weeks ago

I really enjoyed my time to Paracas and Huacachina! Nicolle and Renzo were fabulous guides. They made the trip informative, fun, and were always ready to help me with anything. While the tour was quite long (given the vast size of Peru), they made the time fly with ensuring to make relative stops along the way. I would definitely reccommend this experince to anyone looking for a short weekend away from Lima, or who desire to go the whole way to Cusco.

Date of experience: November 2019
Thank 41jordand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruHop, Director de Relaciones con Clientes at Peru Hop, responded to this reviewResponded 3 weeks ago

Hey Jordan,

Thank you for choosing Peru Hop and writing a great review!

Nicole and Renzo will be delighted to hear they did a great job and exceeded your expectations! Just like them, all our guides are fun and enthusiastic people who love sharing about their country and are ready to help you with whatever you need.

Thanks again for your review, all the best!

The Peru Hop Team

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Reviewed 3 weeks ago

I took the Peru/Bolivia Hop from Lima to Cusco to La Paz in January 2020.
The tour was flexible, informative, fun and well organised.
It is a very simple service to use, the guides are amazing and it's a great way to meet people if you are travelling solo. It gives you the flexibility to stay longer or shorter and if you want but also offers tonnes of support along the way. The buses are comfortable and have good facilities (Just no wifi).

I would highly recommend the full tour if you have the time- I honestly can't fault the service!

Date of experience: January 2020
Thank haleyevans23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruHop, Director de Relaciones con Clientes at Peru Hop, responded to this reviewResponded 3 weeks ago

Hey Haley,

Thank you for choosing Peru Hop and writing a great review!

We are delighted to hear you enjoyed the trip with us! As you have experienced, our buses are a great way to meet other people and often we host people who have traveled alone but then continue their travels together with others.

Thanks again for your review, all the best!

The Peru Hop Team

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Reviewed 4 weeks ago

Our grup of 4 (aged 60+) used Peru Hop to go from Arequipa to Lima. The buses were really comfortable and the crew could not have been more fun or helpful (big shout out to Christian and Luii).
An hour or so in to the trip we realised we had left our passpsorts in the safe at our hotel in Arequipa. The whole Peru Hop team were so helpful and went to the hotel collected our passports and ensured they arrived to us the next day - thanks so much team, you were brilliant!
Really cant recommend Peru Hop highly enough, the tours that they included were great, the serivce really personable...and Christain even stopped to get us all popcorm whilst we watched a movie on the bus.
Thanks Peru Hop!

Date of experience: January 2020
Thank Aligra42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruHop, Director de Relaciones con Clientes at Peru Hop, responded to this reviewResponded 3 weeks ago

Hey Aligra42,

Thank you for choosing Peru Hop and writing a great review!

We are thrilled to hear Christian and Luii exceeded your expectations with their great job! We will be sure to pass on your feedback! At Peru Hop, all our guides give excellent information about each destination, and they can also help recommend restaurants and hotels that suit your budget.

Thanks again for your review, all the best!

The Peru Hop Team

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Reviewed 4 weeks ago via mobile

Me and my friend went to Peru with a really open schedule. We found out about Peru Hop and decided to book their overnight tour from Lima to Huacachina. Our tour guides were Ricardo and Nicolle who both went above and beyond to give us an incredible experience. I highly recommend Peru Hop if you plan on visiting anytime soon.

Date of experience: January 2020
Thank Nick-Berna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeruHop, Director de Relaciones con Clientes at Peru Hop, responded to this reviewResponded 3 weeks ago

Hey Nick!

Thank you for choosing Peru Hop and writing a great review!

Wow! It sounds like Ricardo and Nicole did a fantastic job and exceeded your expectations! They will be delighted to hear it!

Thanks again for your review, all the best!

The Peru Hop Team

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