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Reviewed February 20, 2018 via mobile

What a beautiful boutique hotel!!! The staff is wonderful and speaks excellent English. Located in San Isidro with a many restaurants, a grocery store, casino and a Starbucks close by. The breakfast is outstanding with fresh eggs, meat and breads available. Would definitely stay here again...

Date of stay: February 2018
1  Thank rawarii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ventassanIsdroLima, Director Comercial at Basadre Suites Boutique Hotel, responded to this reviewResponded February 22, 2018

Dear guest:
We appreciate having taken a moment of your valuable time, in sharing your experience at Basadre Suites through TripAdvisor.
Thank you very much for your evaluation. Our best reward is to be certain that our guests feel at home! .
Best Regards
Basadre Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2016 via mobile

Our stay at the Basadre Suites Boutique Hotel was quite comfortable and we enjoyed it. The first night our room did not have heat. We were moved to an upgraded suite that was lovely and warm. The breakfast each morning was delicious. The staff was wonderful. All the receptionists spoke English and translated on our behalf to arrange our desired activities. Our driver Luis worked for the hotel, ended up as our guide for the entire trip. He took us everywhere and anywhere with a smile! Perfect accommodations if your on a budget, want a safe and central location, and prefer a boutique inn experience to that of a hotel.

Date of stay: June 2016
1  Thank alexandrad708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ventassanIsdroLima, Director Comercial at Basadre Suites Boutique Hotel, responded to this reviewResponded August 27, 2016


Thank you very much for sharing your comment on the site , Trip Advisor . It was a pleasure to receive in our Basadre Suites Boutique Hotel
I am pleased that your stay was to your liking. We always strive to create excellent experiences a lot for our guests.
We look forward to attend to and try again with the friendliness of always
Sales department

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Reviewed August 22, 2016 via mobile

We stayed here for one night before leaving for Cuzco. It seems strange that some of the pictures on trip advisor seem nice because our room was extremely dirty and gross. We found a number of cockroaches in our room and the bathroom was extremely dirty. Also, there were spider webs on the chandelier.

The location is good and the staff seems pretty nice although not very knowledgeable.

Date of stay: August 2016
Trip type: Traveled as a couple
1  Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ventassanIsdroLima, Director de Relaciones con Clientes at Basadre Suites Boutique Hotel, responded to this reviewResponded August 23, 2016
Google Translation

Estimado Cliente :

Lamentamos que sus expectativas no hayan sido cubiertas en el Hotel Boutique Basadre . Todos los espacios y servicios ofrecidos en el hotel han sido cuidadosamente desarrollados con el objetivo de ofrecerle una excelente relación costo-beneficio, en una ubicación privilegiada como es San Isidro .
Revisaremos nuestros procesos en las áreas que menciona, pues toda opinión de nuestros huéspedes es bienvenida y nos ayuda a mejorar día a día.
Esperamos poder atenderlo nuevamente y lo trataremos con la cordialidad de siempre
Saludos cordiales
Directo de Relaciones con clientes

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Reviewed February 9, 2016 via mobile

I had a lot of mixed feelings about this hotel. The staff are amazing! Friendly, helpful and go above and beyond to make you feel welcome. However, the state of the hotel is in disrepair. The air in the first room we had was broken, so the next day we were moved to another room. The shower in the second room was broken. The staff fixed it the next day best they could. I opened the closet and found a roach. Staff came right away and killed it.
The neighborhood is nice and stores are within walking distance. If you are on a budget and are ok with not needing a clean place this is the place for you!

Date of stay: February 2016
Trip type: Traveled with family
1  Thank 41simab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2015 via mobile

The room was ok, but we missheard the breakfast time and arrived 10 minutes late, we asked if we could get something simple like a cup with yougurt for two persons, and the receptionist said it was IMPOSSIBLE and that it would count as room service and an aditional cost.

Date of stay: November 2015
Trip type: Traveled as a couple
1  Thank Daniela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ventassanIsdroLima, Director Comercial at Basadre Suites Boutique Hotel, responded to this reviewResponded January 18, 2016
Google Translation

Estimado Huésped :
Queremos agradecerle el haberse tomado unos minutos de su valioso tiempo para compartir con la Comunidad de Trip Advisor, sus impresiones sobre su reciente visita al Hotel Boutique Basadre Suites . Lamentamos que sus expectativas no hayan sido cubiertas en el Hotel Boutique Basadre . Según su observación , sobre nuestro horario de desayuno, le informo que es de 07:00 am hasta las 10:00 am, nosotros de acuerdo a nuestra ocupabilidad, tenemos una tolerancia, de 10 minutos , pero luego de ese plazo establecido , nuestras políticas es de adicionar a la cuenta del pasajero , el desayuno o consumo fuera de la hora establecida . si bien es cierto, el producto que deseaba fuera de la horario del desayuno ,no era muy elaborado, creemos que debemos ser justos , con las demás pasajeros, que respetan nuestro horario. De igual manera , revisaremos nuestros procesos en las áreas que menciona, pues toda opinión de nuestros huéspedes es bienvenida y nos ayuda a mejorar día a día ,.

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