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“TOTAL NIGHTMARE”
Review of Maria Angola Hotel

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Maria Angola Hotel
Ranked #188 of 230 Hotels in Lima
Reviewed December 23, 2012

I thought it was a joke, but it wasnt: the receptionists dont speak english, and dont even try. They treat everyone very very badly, its a joke. The breakfast.. WHAT BREAKFAST? its sick!!!!!!! There is no water, no juice, no fresh bread, no butter.. Wi-fi doesn't work , rooms are dark and dirty.. and , believe it or not, my room was not cleaned one day, although i asked the receptionist 4 TIMES to send someone to clean and bring clean towels.
This hotel is a joke, a complete nightmare. I suggest the IBIS hotel in miraflores, which is nearby, probably the same price and is always clean.

Room Tip: its noisy, dirty, smells, service is unreal.. awfull
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  • Stayed: December 2012, traveled with family
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3  Thank Renata B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 - 34 of 165 reviews

Reviewed December 14, 2012

The only thing that keeps bring me back to this hotel is the people working there, they all treat me like a friend and know me by name even after an absence of nearly 3 years!! Yes the hotel is old, dirty, run down, the showers suck, if they are not freezing you out they are boiling the skin off of you. The internet is off more than it is on. And Yes, the service is horrible, but that is because the people working there bear the constant brunt of angry guest 24/7, only because the owner of this hotel chooses to run it this way ....................... and he is running it into the ground. So be for you scream at the Staff at the front desk, or the Bellman or the waiters, understand they are not to blame. Will I stay there again, of course, it has a great location, short walk to Kennedy Park, the people in the hotel treat me great, and if you don't stay in a bad hotel now and then, you will never know what a good one is!!!!!

Room Tip: As high up above the street as you can get
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  • Stayed: December 2012, traveled on business
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2  Thank RickSandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

horrible, dirty, ugly, old, smell terrible, no service, no nothing, poor , the worst hotel in Lima, they should close the hotel, breakfast impossible, and they dont care , they dont make any effort and I dont understand how they survive, I will never go back, I dont recomend the hotel not even to an enemy, the worst experience until now in Lima.

  • Stayed: November 2012, traveled solo
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3  Thank Alex d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2012

Very dissapointed. The front desk is very poor service!! They do not speak English. They are very rude. We were not comfortable at all. They do not have a functioning air conditioner. They do not have a functioning TV and only one cleaning person. If you plan in staying here, bring your own toilet paper because if you run out, good luck getting another roll.
The people at the front desk were not courteous at all. I will never come back to this hotel again!!

  • Stayed: April 2012, traveled on business
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5  Thank liz c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2011

I have stayed at the Maria Angola no fewer than 8 times over the past few years and every time I tell myself it's going to be the last. I have this love/hate relationship with the hotel. Even though the hotel was constructed in the 1980's I don't think it has seen much done since. In spite of the reviews here the hotel does very well and when I went last month it was full. Groups from Europe seem to insure the hotel does a good business.
The staff for the most part is helpful. I am not sure how many of the front desk people speak English though. I spoke to them in Spanish which is not my native tongue. My biggest complaint would be about the hot water and water pressure. This time I spent 6 nights in their presidential suite and overall it wasn't any better than in the jr. suite I normally take. You turn on the hot water in the shower or jacuzzi and the water trickles out. There is no happy medium, the water temperature changes without you adjusting the controls. If the water is too hot and you turn on more cold to compensate it takes a while to adjust and then it's too cold. The water pressure was good in the sinks but not in the shower and horrible in the jacuzzi.
The breakfast is now a buffet. There is fruit salad (one morning I saw people sniffing it and putting it back) made with the least expensive fruts. There were scrambled eggs, (watery) as well as some cold buns and toast. Since I am known to the staff I was offered fried eggs if I wanted them. The coffee is good but one morning I had to wait at least five minutes to get some, finally one of the older waiters brought me my coffee and juice. The younger waiters don't seem to care as much.
I asked for a wake up call the day I had to leave and no one bothered to call me. Thankfully I woke up on my own and didn't miss my flight. I did ask for a taxi to pick me up and the genteman was there with a sign with my name on it. The taxi costs $20 USD.
There is a free pisco sour but it's horrible, it's made with a very low quality pisco. The location of the hotel is wonderful and you can walk in safety to the Indian Markets as well as the shops and restaurants around Kennedy Park. There is a Metro Supermarket open 24 hours not far from the hotel as well as a Vivanda supermarket. I like to get my bottled water there and you should also try the local fruits, many of which we don't import here to the US. The Metro has a bakery section as well and the daily breads and rolls are good and one cake I tried was nothing short of chocolate heaven.
They do convert the dollars to soles at a horrible rate so be prepared to see this on your credit card bill. Also phone calls made from your room are expensive and there is a pay phone just around the corner.
One place I do love is Tropicana restaurant. Exit the hotel and walk to the left and it's on the corner. The daily special is only 9 soles, just a bit more than $3. It's open so you might want to avoid it on windy days but I love the food and have sometimes eaten there 3 times a day. The seafood is always good, the waitresses are nice, Don Pepe and his wife are the owners and always have a smile and a kind word.
After all is said and done would I stay again, probably so. Would I recommend it to anyone else, not at all.

Room Tip: They are doing construction at the hotel. If you are staying in a higher floor you will hear them b...
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  • Stayed: October 2011, traveled solo
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5  Thank bedlammanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2011

Stayed here x 4 days and regretted every one of them, since we were invited by a convention we did not move but should have.....breakfast is appalling (had to ask turn blaring TV off twice) watered down scrambled eggs and toast as well as insipid rolls were only option. No towels x 4 hours on second day.....it may be cheap but there are so many options available here at this lovely Miraflores area you should try another hotel....dark green passages....on all floors....Well enough said.

Room Tip: Try another hotel please
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  • Stayed: October 2011, traveled as a couple
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Thank Argentinaexpert23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

I was warned that the hotel had a plumbing problem. All my group changed hotels. I should have listened. Was able to take only 1 shower in 4 days due to no water pressure and no hot water. I complained the first day, but my complaints weren't taken seriously. I now know
they were so used to it, they didnt care anymore. Never saw anyone in charge, only clerks who never wanted to help. Internet was spotty and the restuarant was iffy. My room bill included some one elses lunch on it. Upon check-out, the quoted $$ rate was coverted to local currency and charged at an extra high rate to my card. Do yourself a favor, stay somewhere else!!!!!

Room Tip: dont stay on 7th floor, elevator doesnt stop there
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  • Stayed: September 2011, traveled on business
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Thank JOHN F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maria Angola Hotel

Address: Av. La Paz 610 | Miraflores, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #188 of 230 Hotels in Lima
Price Range: $56 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maria Angola Hotel 3*
Number of rooms: 84
Official Description (provided by the hotel):
Contemporary Commercial Hotel situated in Miraflores, the financial & commercial district. ... more   less 
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Also Known As:
Maria Angola Lima

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