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“Good location en San Borja-Lima”
Review of BTH Hotel

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BTH Hotel
Ranked #21 of 228 Hotels in Lima
Certificate of Excellence
Sao_Paulo_Brazil
Level Contributor
281 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Good location en San Borja-Lima”
Reviewed August 5, 2013

Good location in San Borja, Lima. Hotel distinctive style for people who are working. Funky decor inspired in cities across the world. Clean. We dined there a great "cevice mixto" - legal environment and you have full view of the kitchen and Chef kitchen. It has a cool cellar next to the restaurant. Good internet link. Attendance strength when we went there.
I was on the floor that has the fitness room away from the elevator in the background but still listened to the circulation pump hot water on and off. It was some of the equipment building, despite being a new construction, which was making a noise down but the intermittent type. Something simple to solve soundproof. Costs for bachelor around US $ 125.00

Room Tip: Avoid the floor of the gym. It has a device that connects off ... it was the night of 30/7 to 01/08...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fernando_Vasques
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BusinessTowerHotel, Director de Relaciones Públicas at BTH Hotel, responded to this review, October 30, 2013
Fernando,

Thank you for your comments, we are happy that you liked our distinctive style inspired in cities across the world. We are working for to give an excellent service and we hope to see again in near future.

Kind regards,
Business Tower Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
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English first
Lima, Peru
2 reviews
Reviewed July 18, 2013

Actually staying in this hotel, in a room on the second floor.
Service of the hotel : impressive and fast.
Excellent breakfast buffet.
Clean rooms, not huge neither small, but with all the comfort of the best hotels.
The quality of the bed, bedsheets, towels, shower is simply excellent.
I wanted to express this since the hotel deserves these comments.
It is much better than other so called five star hotels in which I have stayed in Lima.
Will sure revert with more since I will be there for 2 weeks.
Cheers

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dominiquegmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 4, 2013

I searching for this hotel based of reviews on tripadvisor and I must say I was not disappointed/in fact very satisfied to stayed at this hotel now. The ambiance was modern, and our check in was swift. The rooms were nice and clean with a great view of the city. The facilities at the hotel were decent and made our time pass by quickly. The staff was also very helpful and welcoming. 100% going back again.

Stayed May 2013, traveled as a couple
Helpful?
Thank travelerkeins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campinas, SP
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 4, 2013

I am guessing that Business Tower hotel was not originally intended to the business traveler clients in mind. This is what I got because of the setting of the rooms with big Jacuzzi in one space... But, management got to make it a good business hotel. They provide good service and safety feeling from the main door all over the inside of the hotel.
I arrived late at night, unpacked, but could not get my shirts ironed early in the morning because the laundry service is external. Instead, upon request they provide me with an iron and table so I can do the ironing myself.
Streets around have a lot of traffic so when planning your times in and out is good to provide room for delays.
Rooms are very clean, good bed to sleep. Restaurant has very good food, morning breakfast is excellent.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oscar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 22, 2013

First: if you are a business traveller staying for one night without any other requirements: this is perfect for you! clean, comfortable, great food, wonderful rooms with jaccuzi and power shower. Absolutely loved it
Second: if you wanna sleep in and require some of their services: be patient, be expected to be fooled - a great hotel needs great staff - this one does not have it! Thinking along for the customer is not their strength.
Check-in took a bit too long for my liking, they simply could not find the names in their system. No further information was provided at check-in.
We were offered to be shown the room, to them that meant opening the door for us. I expected a bit more info since there is a jaccuzi in the middle of the room. You literally had to distract the information from them word by word - when is breakfast, where is the gym, etc. And I do speak Spanish so communicating was not a problem on my side.
We needed laundry to be done, the girl at reception told us to fill in the form and leave the bag with the paper on the bed so when housekeeping comes they can collect it: we came back at 10pm at night from dinner - the bed was made - the bag with the paper sitting neatly on top of it - with our dirty laundry. Giving them a call they immediately jumped into action and came to collect it - with the promise to return the next evening at 8pm. No problem so far, until 7am when we got a call asking "laundy? laundry?" - after telling them that our laundry had been collected last night, still somebody came up to our room and knocked on the door - despite the DO NOT DISTURB sign and kept asking about our laundry? Again with lots of patience I explained that they already got the laundry.
We left the room at 2pm and put the "please tidy up" sign on the door. Their housekeeping team is buzzing about all day - is all wired up with communication devices but by 11pm our room was still not cleaned and there was no laundry either - another phone call to reception - housekeeping came with ONE towel in their hand... again with patience kindly asked for all other stuff we need for the bathroom like toilet paper, emtying the bins, and more than 1 towel for two people would be appreciated.
1AM - went to bathroom - flushed (and I have been in SouthAmerica for 3 months now - I know that toilet paper does not go in the loo here) toilet flooded our bathroom, it literally came out of the toilet...
3am - TV resets itself for signal and switches itself on making horrible noises (this happened every night! - so we had to unplug it before going to sleep)
We had mail to be send - I expect a business hotel to have stamps or a postal service. (they looked at me like I was a monkey).
Finally,I have worked in hotels for many years myself - and meanwhile this place has fantastic features, is clean and offers delicious breakfast and dinner - their seems to be a lack of efficiency in running the place. Which is such a shame. I recommend some staff training.
The funny thing is - Business Tower Hotel posts a thank-you note on every review giving on tripadvisor - but I already know now that nothing will change.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank juliaulr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BusinessTowerHotel, Director de Relaciones con Clientes at BTH Hotel, responded to this review, June 3, 2013
Dear Miss Julia,

It is a pleasure to greet you. We sincerely appreciate the trust placed in us by staying at our hotel.

Also, thank you for the suggestions provided in relation to the service that we offered, this help us to improve our procedures and service, always seeking the satisfaction of our customers.

In the name of Business Tower Hotel, please receive our sincere apologies for all the details that were raised during your stady . We really regret that these events have happened; nevertheless I would like to inform you that we have taken the corrective measures to avoid similar events, in order to guarantee the satisfaction of our clients.

Again, we reiterate our gratefulness for the trust laid on us and we remain alert for any additional consultation that you may request.

Yours faithfully,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Danville, California
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 8, 2013

This was my 4th stay at the BTH for work and was happy as with my previous experiences.
Rooms clean, service good and restaurant excellent food.

Most room fees incl. morning breakfast and car service available to/from airport at a fee.

Front desk was good and recommended and booked a day tour of Lima for me.

I will continue to stay at the BTH on all trips I take to Lima.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rcwinter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BusinessTowerHotel, Director de Relaciones con Clientes at BTH Hotel, responded to this review, June 3, 2013
Dear Guest,

We glad I could provide a full service experience at our hotel.

Thank you for your comments and hope to have it again for our facilities

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
1 review
Reviewed March 29, 2013

I highly recommend this hotel. The bed was super comfty, the jetted tub was a delight, the room and bathroom were very clean, staff very friendly, food delicious, location great. I will definitely be coming back.

Room Tip: I stayed in the 7th floor facing the back and did fine. Cosmopolitan Room.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KarinaColeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BusinessTowerHotel, Director de Relaciones con Clientes at BTH Hotel, responded to this review, June 3, 2013
Dear Guest,

We glad I could provide a full service experience at our hotel.

Thank you for your comments and hope to have it again for our facilities.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BTH Hotel

Property: BTH Hotel
Address: Av. Guardia Civil 727 | San Borja, Lima Lima41, Peru
Location: Peru > Lima Region > Lima > San Isidro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Romantic Hotel in Lima
#19 Luxury Hotel in Lima
#20 Business Hotel in Lima
Price Range (Based on Average Rates): $
Hotel Class:4 star — BTH Hotel 4*
Number of rooms: 131
Official Description (provided by the hotel):
BTH Hotel offers unique experiences of design, art and comfort created exclusively to business travelers. With 117 rooms and 14 suites (Loft Rooms) BTH Hotel is located strategically in the middle of the financial district of Peru's Capital; where used to take place most of the business transactions of the country. The hotel combines perfectly the minimalistic ambiance with high standards of service. ... more   less 
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Also Known As:
Prince Hotel Lima
Lima Prince Hotel

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