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“Not the greatest Orient Express Hotel”

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Belmond Miraflores Park
Ranked #1 of 228 Hotels in Lima
Certificate of Excellence
Singapore, Singapore
Level Contributor
193 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Not the greatest Orient Express Hotel”
Reviewed September 1, 2012

I am somewhat of a fan of Orient Express Hotels, they have some very nice places around the globe. The Miraflores Park Hotel is however, a brand let down. Obviously it is one of the best,if not the best in Lima but it does not do justice to the Orient Express Brand. Lima is not the word's most exciting cities and the Miraflores is situated along the coast in the district of Miraflores, but if one comes to town just for a stopover and to visit the historic center of Lima, there are more convenient places, like the Sheraton. 
The hardware is what is not up to par at all, more of a holiday inn Hilton calibre and not a luxury property .The staff were nice and trying hard.The Wifi connectivity is very unstable and the international TV programs so badly tuned ,the screen freezes every other minute.

Sorry Orient Express, this place needs work.

  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank traceller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Miraflores Park, responded to this review, October 15, 2012
Dear Guest,
Thank you for your feedback, it is very important for us.
Our property has a priviledged location for guests that love the views and want to find everything by walking distance in a safety way, as the best restaurants, galleries, shoping, Sports and the most beautiful bohemian district “Barranco” at only ten minutes by walking.
Regarding to your comments concerning the technology, we agree with you that our property needs a renovation. We have decided to remodel our property and of course will improve in latest technology, investing million of dollars in the whole project.
We are sure that you will become again our fan, when you come back after remodeling. Until then, we remain at your service.

Sincerely,
Patricio Zucconi
General Manager
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Lausanne, Switzerland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 1, 2012

Have only been at the Miraflores Park Hotel since 2009 few times a year,and have not tried other hotels. Consider this hotel as the best hotel in Lima. The people working at the hotel are extremely nice ,very kind, always smiling and trying to help. Breakfast at the 11th floor is simply outstanding. Food at the Japanese restaurant is very good and a selection of good wines is available. Suggest you establish contact with Patricia Pinillos Guest Relations very eficient Lady.

Room Tip: You should request room with ocean views
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  • Stayed August 2012, traveled on business
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Helpful?
Thank Alain A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 30, 2012

Location: In Miraflores; a safer, quieter, lush and more upscale area of the city
Hotel: Immaculate five star hotel
Service: Excellent; all staff were attentive and helpful.
Room: Large with excellent linens
Quiet: We were on the 8th floor with an ocean view
Food: Breakfast was excellent with a huge buffet and chef-prepared egg variations

Room Tip: Recommend a room with an ocean view. We were on the 8th floor and couldn't hear any noise from a...
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  • Stayed August 2012, traveled with family
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Helpful?
Thank stoneycanuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 30, 2012

My husband and I just got back from a 2.5 week trip to Peru. We went to the Amazon, hiked the Inca Trail to Machu Picchu, did a homestay at Lake Titicaca, saw the Sacred Valley, and went down to the Nazca Lines. We stayed in several hotels during our trip. One of my favorites was the Miraflores Park Hotel in Lima. (The other was the Aranwa Cusco Boutique Hotel.)

The Miraflores Park Hotel is in a very nice neighborhood that reminds me of Santa Monica, California. The hotel is within 5-10 minutes walking distance to the upscale outdoor shopping mall & restaurants, LarcoMar. You can also walk, approximately 15-20 minutes, to the Mercado del Indios (great place for souvenirs). It is a quick cab ride down to the La Rosa Nautica restaurant on the pier.

The hotel itself is very nice. The lobby is quite grand and has a pleasant scent when you enter. Service is impeccable. Upon check in you're offered rose tea. We spent two non-consecutive nights. We got very lucky our first night and were given a Junior Suite. The room was large with a sitting area. There was a separate room with a huge Roman bathtub and closet. As you walk through that room you get to the bathroom, which contains a decent size sauna. Although it didn't have a Roman tub or sauna, the regular room we got our second night was just as comfortable and clean. After some nights camping, at a homestay, or at subpar hotels, it was really nice to be able to really relax at this hotel.

Breakfast was included. It was on the 11th floor of the hotel. The views were beautiful from the dining area. Although we didn't get to use the amenities, there was a very nice pool, fitness room, and spa on this floor as well. There was a large selection of food. Plenty of hot foods, pastries, toast, cereal, etc.

I would definitely recommend this hotel to anyone that's planning a trip to Lima.

  • Stayed August 2012, traveled as a couple
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Helpful?
1 Thank ckingadventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Miraflores Park, responded to this review, September 18, 2012
Dear Guest,

On behalf of all of us, we would like to thank you for choosing Orient-Express as your destination property and for sharing your comments with the Tripadvisor readers.

We hope that you will be able to visit us many times more.


Gratefully,

Patricio Zucconi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guatemala City, Guatemala
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 30, 2012

Was there in July for one night. Just nice, a beautifull hotel well located, nearby the business heart of Lima. A pitty my stay was so short, I would definitly have enjoyed staying more. I loved the little park just in front of the hotel for my morning jogging.

  • Stayed July 2012, traveled on business
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Helpful?
Thank Pierre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Miraflores Park, responded to this review, October 19, 2012
Dear Guest,

We are delighted to read your comments. Thank you for your preference and for taking the time to let us know your feedback. This really encourages all our staff to continue working and improving service, and specially to make our guests feel like they never left their homes.
We are looking forward to welcoming you on your next visit to Lima.

All the best,
Patricio Zucconi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 26, 2012

I love this hotel. This was my second stay in Lima and the second time I've stayed at the Miraflores Park Hotel. The location is perfect, right near the ocean and easy walking distance to Larcomar. The rooms are quite large and well appointed. Beds are amazing and the whole place is spotless. The staff are very very helpful and all speak English well if this matters to you. The breakfast is great and you cannot beat the view from the 11th floor while eating it. I also had dinner at Mesa 18 and it was excellent.

I really don't see the point on even trying another hotel in Lima as I'm so satisfied with this place that I will stay there evey time I go.

Incidentaly, I booked through Amex FHR and the price was the same as in-line. So for the extra perks, book through Amex if you are eligible for FHR.

  • Stayed August 2012, traveled on business
    • Value
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    • Service
Helpful?
Thank Brainspotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Miraflores Park, responded to this review, August 28, 2012
Dear Guest,
Thank you for your wonderful comment here on Trip Advisor.

I really hope to have you back with us soon

Best regards
Patricio Zucconi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 26, 2012

The hotel is located 45 mins from the airport in the trendy Miraflores area of Lima. Despite arriving late at night the staff welcomed us warmly and checked us in swiftly and even arranged a light snack for us. We stayed at a king suite facing the sea. The room was large and has the most comfortable bedding! The bathroom was large with separate areas for shower, bath and toilet. Everything was squeaky clean. The view is good but Lima is enveloped in a cloud of grey all the time so this is not a place to appreciate the beauty of the ocean. The roof top pool which is 2m deep at some point offers a sweeping view. What stands out about this hotel is the staff. Each and every staff we came across was professional, pleasant and deserves a medal for service excellence. The breakfast buffet included cold cuts, hot station, various pastries and fresh juice from the region. Don't miss out on the crepes! Delicious! Don't forget to make a booking at Virgilio Martinez's Central Restaurant located about 400m from the Hotel.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slowmo74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oeperu, Director General at Belmond Miraflores Park, responded to this review, August 28, 2012
Dear Guest,

We would like to thank you very much for choosing the Miraflores Park Hotel for your recent visit to Lima.
We really appreciate your comments as they motivate us to continue working hard to surpass the expectations of our clients.

Gratefully,
Patricio Zucconi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Belmond Miraflores Park

Property: Belmond Miraflores Park
Address: Av Malecon de la Reserva 1035 | Miraflores, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Lima
#1 Luxury Hotel in Lima
#1 Spa Hotel in Lima
#2 Family Hotel in Lima
#10 Business Hotel in Lima
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Belmond Miraflores Park 5*
Number of rooms: 81
Official Description (provided by the hotel):
Set in Miraflores, one of Lima's most exclusive residential areas, Belmond Miraflores Park is an all-suite hotel offering breathtaking views out to the Pacific Ocean. Its state-of-the-art facilities, spacious accommodation and pampering services make it the perfect hotel for both corporate and leisure guests. In Travel + Leisure World's Best Awards 2014 it was voted #10 in the "Top City Hotel in Central and South America" category. ... more   less 
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Also Known As:
Hotel Miraflores Park
Miraflores Park Lima

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