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“very nice - as expected from this chain”
Review of Crowne Plaza Lima

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Crowne Plaza Lima
Ranked #25 of 224 Hotels in Lima
Certificate of Excellence
Calgary, Canada
Level Contributor
125 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“very nice - as expected from this chain”
Reviewed April 15, 2014

- very nice hotel, inner city and about 15 minutes walk from the ocean side. we walked and rolled our lugagges from the Lacomar area to here. It's a bit far but nice to walk and see the city.

- very friendly front desk staff and luggage service. You sit down and check in and make you feel as a guest.

- free pisco sour coupons and snacks /pretzels at the bar are appreciated

- the front desk organized a private taxi at a very erasonable price to pick us up at 4h00am for the airport

- strange room layout, ours was excessively large as 2 small rooms seemed to have been merged when a wall wa taken down. Seems to have major renos done a few years ago.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnnycalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review, May 28, 2014
Dear Mr. Callgary,

Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.

We will be looking forward to your next visit and will be ready to keep improving every day to offer you a product that follow exceeding their expectations!

Sincerely,
Ninoscka Ybazeta
Public Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 11, 2014

I am an IHG member and used my points to pay for a 3 night stay at the CP in Lima.

After a relaxed check-in with a glass of Champagne, i was shown to a massive suite (upgrade) I cannot fault one thing from my stay from the room, the service, the food or the charming and friendly staff.

The hotel is about 5 mins walk from Larco Mar and 2 mins from Kenedy Park.

I have stayed at dirty, surly, badly located Crowne Plazas around the world. If they were all like this - I would not stay anywhere else.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tvspiderman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ninoscka Y, Guest Relations Manager at Crowne Plaza Lima, responded to this review, April 14, 2014
Dear Guest:
Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.
We will be looking forward to your next visit!
Sincerely,
Ninoscka Ybazeta
Public Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
268 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed March 29, 2014

The crown plaza in Lima is very well located. The rooms are very comfortable and quiet. Very good breakfast and a nice welcome drink, the Pisco Sour Peruvian version. There is high speed internet. Location is easy for getting taxis.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review, March 30, 2014
Dear Louis:
Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.
We will be looking forward to your next visit!
Sincerely,
Ninoscka Ybazeta
Public Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 25, 2014 via mobile

Stayed at the crowne plaza in Lima for 6 nights. Wonderful stay with very friendly staff, especially Gino, Elias and Carlos. I was given a room upgrade upon check in which I was very appreciative of given the long stay. Hotel is convenient to everything in Lima and prices were very reasonable.

Stayed March 2014, traveled on business
Helpful?
Thank Ramesh V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review, March 30, 2014
Dear Ramesh:
Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.
We will be looking forward to your next visit!
Sincerely,
Ninoscka Ybazeta
Public Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 24, 2014

Crowne Plaza is a great place to stay. Very good facilites and services. But above all is the people who make the difference. From checkin to checkout you always find somebody willing to help, to make you stay more comfortable.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gvalderr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review, February 28, 2014
Google Translation
Señor Valderrama:
Muchas gracias por sus comentarios los cuales nos ayudarán a seguir mejorando nuestro servicio, y con ello, seguir superando sus expectativas. Compartiremos sus palabras con todo nuestro equipo. Estaremos muy pendientes de su próxima estadía.
Atentos saludos,
Ninoscka Ybazeta
Public Relationa Manager
Crowne Plaza Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nazca, Peru
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 19, 2014

Very impressed with this hotel. The service was outstanding. The staff were always friendly and polite. The concierge staff in particular were always able to offer advice and suggestions on excellent local restaurants and went out of their way to ensure we had an amazing experience in Lima. We booked through trivago.com and it was great value for money. Just remember that the price quoted does not include the service charge which is 10% .

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Justin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review, February 20, 2014
Dear Guest:

Thank you so much for your review about your stay in our hotel. Your feedback about the great experience you had while staying with us inspires us to continue delivering great service to our guests and going the extra mile to offer a wonderful experience. We will be sure to pass your kind words along our staff.

We will be looking forward to your next visit!

Sincerely.
Ninoscka Ybazeta
Public Relation Manager
Crowne Plaza Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 3, 2014

I am a returning customer; this is my fourth stay during the last six months. I have been visiting Lima for business and my allowable budget fits well with this hotel. My selection was influenced based the following facts: (1) the hotel offers an overall good value for money; (2) it offers a great breakfast which is included in the room rate; (3) is is conveniently situated at the heart of Miraflores; (4) within walking distance to a lot of nice restaurants; and (5) within walking distance to Larcomar Shopping Mall where one can spend some time hanging around. Finally and most importantly, it is clean, quiet and the staff is very friendly and ready to help. There was a malfunction in the safe of my room and the technician was in my room within five minutes to take care of it.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikos146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ninoscka Y, Public Relations Manager at Crowne Plaza Lima, responded to this review, February 14, 2014
Dear Guest:
Thank you for continuing to rely your stay with us. It is good to know that our service, attention and good location have been highly valued during his stay. We continue to work to continuously improve our service to always serve you in the best way.

We will be looking forward to your next visit.
Cordially,
Ninoscka Ybazeta
Public Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Lima

Property: Crowne Plaza Lima
Address: Av. Benavides 300, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Lima
#20 Luxury Hotel in Lima
#21 Family Hotel in Lima
#24 Romantic Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Lima 4*
Number of rooms: 96
Official Description (provided by the hotel):
Now with a new image. Magnificently suited for business and pleasure, the Crowne Plaza Lima Hotel is centrally located in the heart of the financial, commercial, cultural and tourist district of Miraflores. Minutes from tourist attractions, beaches and recreational areas, as well as some of Lima s best restaurants. We are proud to offer 96 comfortable suites for business and leisure travelers. We look forward to welcome you to your home in Lima. Let us Pamper you with our personal and excellent service at the Crowne Plaza Lima. ... more   less 
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Also Known As:
Crowne Plaza Lima Hotel Lima
Lima Crowne Plaza

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