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“Very Good, going back next week!”
4 of 5 bubbles Review of Crowne Plaza Lima

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Crowne Plaza Lima
Ranked #25 of 228 Hotels in Lima
Certificate of Excellence
Mexico City, Mexico
Level Contributor
276 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Very Good, going back next week!”
4 of 5 bubbles Reviewed January 27, 2012

I looked at this hotel as an option as I began to accrue points in their program. It was a good option compared to other brands in the area, and I wasn't mistaken.

Yes the rooms that face the street in the back are noisy and require renovation, but if you go to the middle of the tower, facing the side road, the noise is practically gone. I moved from the 8th floor to the 11th, and my room was totally renovated. The staff at the lobby is amazing, my driver was always there, they made sure I had a cab to the airport when I flew to cuzco and the check out process was awesome.

Going back there next week for 3 days, with platinum status, hope to see what treats the CP gives.

Regards,

Luigi Forestieri

Room Tip: 11th floor middle rooms
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lforest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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519 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
Woodbridge, Virginia
Level Contributor
178 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed January 21, 2012

Went to Iima on business and spent several nights here. As the other reviews say, the staff is friendly and speak good english, The hotel restaurant was very good (the concierge lounge not so great - small and hidden in the exercise room behind the tiny pool). My biggest complaint was to outside road noise level in the room. I was on the 4th floor over the entrance, and the noise was so loud it was hard to hear the televison in the room. The noise goes on all night, so don't think it will get quiet later in the evening. As the hotel was full, there were no alternatives. I ended up sleeping with my Bose headset on and ran the iPod all night to kill the noise.

Room Tip: As high in the hotel as you can get and on the back side of the hotel away from the streets (it'...
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  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MacTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed January 3, 2012

Arriving on NYE 2011 and not speaking much Spanish, the hotel was more than accomodating with everything! The concierge helped with my bags, dinner reservations, and even a great tour of the city. Loved every second I was there.

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scottyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 1, 2011

We stayed at the hotel for 4 nights while visiting Lima. The customer service was superb. Perhaps the most attentive staff we have ever encountered. Especially David from the concierge desk. He went out of his way to ensure our stay was splendid. While the window in our room was not fully sealed, allowing for noise, the hotel was nice, clean, and in a great location. Highly recommended based on our stay.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Wavestalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed October 24, 2011

Arriving at the reception expectations were high, the reception is bright, very clean and the staff were friendly, but it seems that's where the hotel modernization/'refurbishment stopped!
Getting out of the lift, the carpets were old and stained in the corridor and the room, they were clean though.
The room was old looking but still nice, could do with curtains that close! Bathroom could do with a refurbishment.
Bed was fantastic..
Breakfast was a let down, the buffet was very poor quality and choice wise, service was not much better..
Come on C.P. this isn't what we expect from your brand.
I have stayed at the Radisson since, hoping the Intercon opens a hotel soon...

  • Stayed July 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Andrew N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Lima, responded to this review, October 27, 2011
Andrew N,

Thank You for writing a review about your recent stay with us.
We work very hard to ensure our facilities and service are superior and we strive to be the best Crowne Plaza around. It sounds like we fell below your expectations.
We take all reviews positive and negative very serious, and your feedback will help us improve for our next guest or your next visit.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cuenca, Ecuador
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed October 14, 2011

We stayed at the Crowne Plaza hotel in Lima Peru and were amazed by the excellent service. We arrived at the hotel about 1 am and were promptly greeted and had a bellman quickly gather up our luggage. The room was very comfortable, clean and large.

The bellman was also a concierge in training. His name was David and he did an excellent job of informing us and helping us both that evening and subsequent to then. My wife is African-American and and had read on the internet that there was a lot of discrimination against black people in Peru (Isn't true!). Anyway, David explained that the Peruvian Culture Minister was of African descent and that she was a beloved singer. He said several other things that eased her mind, and then told her that she would be an "African Queen". Anyway, he was very sweet and thoughtful.

The included breakfast was very good and even artistically presented.

A second concierge, Elias, also went above and beyond by helping with a number of difficult actions sorting out some reservations which I had made over the internet.

The staff which worked directly with the guests all spoke good (to very good) English. All were courteous and kind.

The ONLY fault with the hotel is that it is in a downtown area and the windows are not double paned. So, the high level of car horns honking on the busy street could be troublesome. However, ear plugs solved that issue nicely. Highly recommended!

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 7Continentsymas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udine, Italy
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed August 10, 2011

The location of the hotel is good; close to the center with many restaurants and shops around. The area is safe. The beach is not far just 15 min walking. You need more then 30 min to get at the airport
Rooms are clean even if a bit noisy.
People at the reception is friendly. Breakfast is good.
The price of the room is in line with the hotel quality.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank robyeleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Lima

Property: Crowne Plaza Lima
Address: Av. Benavides 300, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Lima
#21 Family Hotel in Lima
#21 Luxury Hotel in Lima
#24 Romantic Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Lima 4*
Number of rooms: 96
Official Description (provided by the hotel):
Now with a new image. Magnificently suited for business and pleasure, the Crowne Plaza Lima Hotel is centrally located in the heart of the financial, commercial, cultural and tourist district of Miraflores. Minutes from tourist attractions, beaches and recreational areas, as well as some of Lima s best restaurants. We are proud to offer 96 comfortable suites for business and leisure travelers. We look forward to welcome you to your home in Lima. Let us Pamper you with our personal and excellent service at the Crowne Plaza Lima. ... more   less 
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Also Known As:
Crowne Plaza Lima Hotel Lima
Lima Crowne Plaza

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