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“Comfortable stay!”

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Delfines Hotel & Convention Center
Ranked #14 of 236 Hotels in Lima
Reviewed July 22, 2013

I had a good experience at Delfines, the rooms were big enough, the bathrooms are large, beds are very comfortable, service was very good, no complaints whatsoever, food was delicious. The spa and pool area were very nice. No dolphins though, they said they have been moved somewhere better for them which made me happier. On the rooms there are plenty of goodies that are not free, but it says the price you would pay for each, a good temptation, would preffered them to be removed. Yes, if you pay in dollars they will charge you 18% extra, but that is a legal requirement so anywhere in Lima if you pay in dollars you will get this extra charge. However at the front desk they clearly stated this that I already knew. Overall it is a great place, they have a casino and heard that some nights they offer karaoke. Breakfast was very good, I liked it. They also have a free shutle to and from Larcomar.

Room Tip: Pool area, gym and spa are on the third floor, so if you want to be closer to it.
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  • Stayed: July 2013, traveled on business
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Thank VerCit3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 15, 2013

Our airline put us up in this hotel when our flight was delayed and we missed our connection. The entire time, we were treated like we were less than other guests. We had to wait 20 minutes to check in, though the hotel was clearly half-empty and the airline rep had called in advance.

The porter who took our suitcases out of the cab abandoned them by the desk and disappeared. We don't mind carrying our own bags - we pack light - but it's not great practice to leave luggage unattended.

Our stay included dinner and breakfast. We were not expecting a la carte dining, but were surprised to be offered a choice of one dish - chicken. We don't eat meat, so the waiter kindly said he'd bring us pasta, instead. The dish that arrived could best be described as green. There was no taste, just a paste-like texture and the colour green. I wouldn't be surprised if it had been prepared by the guy who works in the pot wash. No self-respecting chef would allow those plates to leave his kitchen. We ate two bites and left the rest on the plate. The salad that came with it and the mystery desert were similarly uninspiring.

The next morning we had the same breakfast as the other (paying) guests. The fruit was over-ripe, the cheese was gelatinous and the coffee was lukewarm.

There are two reasons why I'm giving this hotel two stars rather than one - the room was fine and there were no dolphins in the pool. Otherwise, it would get a one.

A week later, we were back in Lima, traveling on our own dime. We could've stayed at any hotel in town. We decided to stay at Casa Andina Private Collection in Miraflores, which was lovely.

  • Stayed: June 2013, traveled as a couple
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Thank rainbowcarnage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this reviewResponded July 17, 2013
Google Translation

Estimado Huésped,

Reciba nuestro más sincero agradecimiento por compartir su comentario, ya que es un medio valioso para la retroalimentación. Hemos leído cada punto que describe y lamentamos no haber satisfecho sus expectativas. Deseamos brindarle nuestras más sinceras disculpas por los incidentes que menciona. Una vez más agradecemos su confianza y no dude en escribirnos ante cualquier consulta, un fuerte abrazo, éxitos.

DELFINES HOTEL & CASINO

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Reviewed May 19, 2013

We had a wonderful stayed in Los Delfines hotel. We stayed 9 days. Our room was in the executive floor. The executive lounge was fantastic. The location is excellent, great food, great service. I will definitely return to Los Delfines.

Stayed: April 2013
Thank Rosamaria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 18, 2013

After paying more than $200 per night, I found out that bottled water in the bathroom wasn't free. At checkout they charged $12 for one small bottle of plain water! I found the price abusive. The same water costs $0.50 in any store. The charge did not appeared as water, but as a mini-bar consumption.

  • Stayed: May 2013
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Thank cristeran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013

this is a hotel that has everything!: Gym & spa, pool, great breakfast, casino, nice bedrooms, meeting roms, lounge, etc. Its a nice area to walk around or jog. There is an avenue very near: los conquistadores were you can find shops and restaurants. They have very good service and personnel willing to help you in very momment

  • Stayed: May 2013, traveled solo
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Thank Chowing64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2013 via mobile

This is a hotel that offers you everything: Comfort, huge breakfast, gym & spa, casino, lounge, merting rooms, pool, etc.

The service is very kind and the area is very nice to walk aroun.

Los conquistadores is an avenue were you can go shopping.

Please considere it on your next visit

  • Stayed: May 2013
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Thank Chowing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013 via mobile

While at an excellent location and with excellent service, it has average food quality and lacks of some desirable equipment. The rooms have an awkward hanging system, it is impossible to take the hangers out, since they have real construction nails attached. The gym is really basic, and the swimming pool is terrible. Rooms are perfectly clean though. Service is great. For a full day out of business meetings is fine.

  • Stayed: May 2013
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Thank CrLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delfinesmkt, Community Manager at Delfines Hotel & Convention Center, responded to this reviewResponded December 5, 2013
Google Translation

Estimado Huésped,

Le agradecemos el tiempo tomado para compartir su experiencia para mejorar nuestro servicio. Asimismo, nos complace que la ubicación y el servicio hayan sido de su agrado. En cuanto a los puntos que expone han sido revisados para tomar las medidas necesarias, esperamos nuevamente su visita. Le deseamos muchos éxitos, abrazos.

DELFINES HOTEL & CASINO

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Additional Information about Delfines Hotel & Convention Center

Address: Calle Los Eucaliptos 555 | San Isidro, Lima 27, Peru (Formerly Delfines Hotel & Casino)
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Lima
#7 Spa Hotel in Lima
#13 Luxury Hotel in Lima
#38 Romantic Hotel in Lima
Price Range: $133 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delfines Hotel & Convention Center 4*
Number of rooms: 206
Official Description (provided by the hotel):
Delfines Hotel & Convention Center is located in San Isidro, Lima's most exclusive residential and financial area, 25 minutes away from Jorge Chavez international airport. It enjoys a beautiful view of one of the largest green areas of the city: Lima's Golf Club. In our Hotel you'll find quietness, comfort and world-class service. ... more   less 
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Also Known As:
Delfines Hotel And Casino
Delfines Hotel Lima
Los Delfines Lima

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