We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent Stay for SPG Gold Members” 4 of 5 bubbles
Review of Sheraton Lima Hotel & Convention Center

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check 200+ sites for the lowest hotel prices
Sheraton Lima Hotel & Convention Center
Ranked #35 of 226 Hotels in Lima
Certificate of Excellence
Washington DC
Level Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Excellent Stay for SPG Gold Members”
4 of 5 bubbles Reviewed October 2, 2013

I rate this property a three-out-of-five, but an extra point for the outstanding benefits offered to this SPG Gold member.

The hotel’s lobby is spacious and welcoming. Check-in was friendly and easy. I checked-in late at night, so the hallways of the hotel, which are lit mainly by skylights, were pretty dark, which was a little surreal. The room was pretty standard, clean, and roomy enough. The location is just a ten-minute walk from old Lima; Mira Flores is further afield, about fifteen minutes by car, and there is a complimentary shuttle offered four or so times per day.

For me, I was particularly impressed by the benefits offered to SPG Gold Members, benefits that went beyond what the program dictates they are required to offer. I was given access to the club lounge, which was quite excellent, with a full breakfast, as well as afternoon and evening food and drinks, alcoholic and not. I was also given vouchers for a complimentary drink in the bar, as well as a complimentary coffee or tea in the hotel’s restaurant. I didn’t get to make use of all that I was offered, but I appreciated having the opportunity. Other reviewers seem to indicate similar treatment, so I don't think my experience was uncharacteristic.

The only issue I had with the room is that it became pretty warm and stuffy. The balconies have been sealed, so there is no chance to let in any fresh air. The ventilation system is master-controlled and is either pumping heat or cool air, so the guest is a bit at the mercy of that. This made it a bit difficult to sleep.

This property is certainly in the top half of the Sheratons I have stayed at just in general, and ranks at or near number one for its treatment of SPG Gold members. Since some hotels do very little to recognize mid-tier elites, I think this deserves recognition. I recommend this property.

  • Stayed September 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank QlobeTrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, October 4, 2013
Dear Guest,

Thank you for the great feedback you have provided us. We were delighted and it's very nice to hear you received an excellent service as you deserve.
It's very important for us to make every guest feel special.
Once again, thank you very much for your comments and we hope to see you soon in the near future.

Cordially,

Wilma Maria Arevalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,071 reviews from our community

Traveler rating
    401
    441
    164
    43
    22
See reviews for
170
294
114
312
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Crawley, England, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed September 21, 2013

The hotel is ok, the rooms were very dated and rough round the edges with very poor lighting. The lobby and staff are good and the breakfast was good. I arrived at 5AM and paid for an early check in and they had a room ready for me straight away, which was much needed after a long flight.

  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, September 23, 2013
Dear Guest,

Thank your for your review about your experience in our hotel. We are sorry that you stay in our property did not meet your expectations. Regarding the rooms, at the moment we have completed the renovations of the 85% and we will continuing this process.

We hope to have the opportunity to welcome you again and offer a completely remodeled room.

Ccordially,

Wilma Maria Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 19, 2013

Staff was excellent, get to know the doormen, they know all there is to know about the hotel and the Lima area. They also made sure we got the nicest taxis at the lowest cost. Can not say enough good about our time at the Sheraton Lima. Will be staying again on my next trip to Peru.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hoosiermut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, September 23, 2013
Dear Guest,

Thank you for taking the time to post such positive comments regarding your stay in our hotel. I really appreciate all the details you wrote.
Once again, thank you and we hope you visit us again in the near future.

Cordially,

Wilma Maria Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed September 11, 2013

We stayed here for one night before heading back to North America, and although it was in a decent area of the city, it was over-priced and really just not worth it. It costs s/. 100 or $40USD to get a cab to or from the airport, which is quite expensive compared to other experiences we had. There is not free wi-fi in the rooms. You can sit in the lobby and have wi-fi there, but it was annoying not to have it in our room. There is a mall of sorts beside the hotel (out the front door to the left) where there are some restaurants which were more reasonably priced for dinner than the hotel, Over all, the neighborhood didn't have anything appealing enough for us to feel safe wandering about as 2 female friends, but if you were there on business, this would have been a good hotel option.

  • Stayed September 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank traveljunkie1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmaria, Director of Public Relations & Guest Services at Sheraton Lima Hotel & Convention Center, responded to this review, September 13, 2013
Dear Guest,

Thank you for your time to let us know your comments about your stay with us.
We appreciate all the feedback and we are sorry to read your review and hear that your experience did not reach your expectations.
It would be a great pleasure to have you again in our hotel.

Cordially,

Wilma Maria Arévalo
Director of Public Relations & Guest Services
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Level Contributor
187 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

Good location. Very helpful staff. Our flight out was cancelled so the airline put us up here for the night. Nice hotel. Large rooms with good sized bath. Not enough outlets for those of us that carry a bag of electronics. Odd locations. But made it work. At least I did not have to dive under the desk to find an outlet. Did not spend much time here. Less than 12 hours but would consider this hotel again.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank leroyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, September 11, 2013
Dear Guest,

Thank you for your kind review and for your time in letting us know your experience in our hotel.
We really appreciate that you will consider our hotel for your next stay in Lima.
Once again, thank you, and we look forward to welcoming you back in the near future.

Cordially

Wilma Maria Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
150 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed September 9, 2013

Stayed here for 4 nights and location is ok- central Lima and walking distance to main squares. There is an outdoor plaza with a fair number of store right net door (Real Plaza).They have a shuttle every 2 hrs starting at 1pm to Miraflores. It also brings you back which is quite convenient. Rooms are spacious although cold in winter as there is no heating. This hotel was the second one built in Lima so quite old and the windows are pretty thin. Despite being on a high floor, there is a fair amount of noise from the main street if your room is facing that way. Constant honking and sirens late into the night. Will try Westin next time as that is a newer facility and seemed up to par with what you expect. Breakfast buffet is comprehensive

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nuyu2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, September 11, 2013
Dear Guest,

First able we would like to thank you for taking the time to let us know your comments and for choice our hotel during your stay in Lima.
Regarding the noise, we are working on it in order to avoid situations like you mentioned.
We would welcome the opportunity to have you again with us in order to offer the best of our services and facilities.

Cordially

Wilma Maria Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed September 3, 2013

Was SPG Preferred at the time, so surprised by small room. Hotel is not ideally situated for tourist. Noticed additional charge on my AMEX ($256) so emailed hotel for an itemized receipt, but no response. Two months later, I receive email that they noticed a mistake in billing and would either reimburse w/ points or credit my AMEX, I chose the latter. Was told it would take 3 to 4 weeks to process. Its 4 weeks later and still no credit. Staff was friendly, and the club room had excellent snacks, but not a place I would recommend for tourist in Lima.

  • Stayed June 2013
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wrldtrst13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wilmaria, Director of Guest Services and Public Relations at Sheraton Lima Hotel & Convention Center, responded to this review, September 5, 2013
Dear Guest,

Thank you for taking the time to let us know your comments through Trip Advisor.

I apologize for not have reach your expectations. Please be informed that at the moment, the 85% of our rooms have been renovated.

About the inconveniences you had during your stay with us, please be sure we are taking the corrective measures, in order to make sure this kind of situations will not happen again.

We hope to have the opportunity to welcome you again, in order to offer a fully refurbished room and the best quality of our service.

Cordially,

Wilma María Arévalo
Director of Guest Services and Public Relations
Sheraton Lima Hotel & Convention Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lima hotels
Cercado de Lima
Gran Hotel Bolivar
Gran Hotel Bolivar
#67 of 226 in Lima
3.5 of 5 bubbles 659 reviews
Hotel Continental Lima
#58 of 226 in Lima
3.5 of 5 bubbles 345 reviews
Show Prices
Show Prices
Show Prices
Miraflores
JW Marriott Hotel Lima
Miraflores
Four Points By Sheraton Miraflores
Miraflores
Hilton Lima Miraflores
Show Prices
Show Prices
Show Prices

Been to Sheraton Lima Hotel & Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Lima Hotel & Convention Center

Property: Sheraton Lima Hotel & Convention Center
Address: Paseo de la Republica 170, Miraflores, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Lima
#20 Romantic Hotel in Lima
#26 Luxury Hotel in Lima
#33 Business Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Lima Hotel & Convention Center 4.5*
Number of rooms: 431
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia and Priceline so you can book your Sheraton Lima Hotel & Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Lima Hotel Lima
Sheraton Lima Hotel And Convention Center
Lima Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing