I rate this property a three-out-of-five, but an extra point for the outstanding benefits offered to this SPG Gold member.
The hotel’s lobby is spacious and welcoming. Check-in was friendly and easy. I checked-in late at night, so the hallways of the hotel, which are lit mainly by skylights, were pretty dark, which was a little surreal. The room was pretty standard, clean, and roomy enough. The location is just a ten-minute walk from old Lima; Mira Flores is further afield, about fifteen minutes by car, and there is a complimentary shuttle offered four or so times per day.
For me, I was particularly impressed by the benefits offered to SPG Gold Members, benefits that went beyond what the program dictates they are required to offer. I was given access to the club lounge, which was quite excellent, with a full breakfast, as well as afternoon and evening food and drinks, alcoholic and not. I was also given vouchers for a complimentary drink in the bar, as well as a complimentary coffee or tea in the hotel’s restaurant. I didn’t get to make use of all that I was offered, but I appreciated having the opportunity. Other reviewers seem to indicate similar treatment, so I don't think my experience was uncharacteristic.
The only issue I had with the room is that it became pretty warm and stuffy. The balconies have been sealed, so there is no chance to let in any fresh air. The ventilation system is master-controlled and is either pumping heat or cool air, so the guest is a bit at the mercy of that. This made it a bit difficult to sleep.
This property is certainly in the top half of the Sheratons I have stayed at just in general, and ranks at or near number one for its treatment of SPG Gold members. Since some hotels do very little to recognize mid-tier elites, I think this deserves recognition. I recommend this property.
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- Also Known As:
- Sheraton Lima Hotel Lima
- Sheraton Lima Hotel And Convention Center
- Lima Sheraton