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“Roberto”
Review of Melia Lima

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Melia Lima
Ranked #31 of 234 Hotels in Lima
Certificate of Excellence
Reviewed March 1, 2014

Very good atention.
Rooms cleans and comfortable.
The location is nort the best but it is reasonable.
The zone is secure.
in my opinion is a good place to expend your stady in Lima.
I can´t evaluate the prices




  • Stayed: February 2014, traveled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Melia Hotels International
Thank Omar U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this reviewResponded March 3, 2014

Dear Omar

Thank you so much for sending your comments.
Meliá Lima Hotel believe firmly that guest satisfaction
is our most important goal.
Don’t forget that you can follow us on facebook and leave your
comments on our Melia Hotels International profile.

Sincerely Yours

Susana Tamayo
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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164 - 170 of 1,167 reviews

Reviewed February 15, 2014

They host events. The night I arrived there was some kind of party. The room is not sound proof. I was on the 4th floor and felt like the party was next door.

I've been here 3 times because it's cheaper than other options, but what the hotel has to offer is way below of what you pay for. The rooms are nothing special. They even feel a bit dirty and old. The restaurant is not good - food is OK.

  • Stayed: February 2014, traveled with family
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2  Thank Eduardo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this reviewResponded February 20, 2014

Dear Eduardo

Thank you for entrusting us with your
comments which help us to improve our
day-to-day customer service. Sorry if your
stay did not turn out as you hoped it would.
If you send an email to calidad.melia.lima@melia.com
we will respond to your comments as soon
as possible. Many thanks

Sincerely Yours,

Susana Tamayo
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2014

We were booked here the night we arrived in Lima. We arrived late, and left early the next morning. The room was ok, clean etc. we were very tired, and the check in process took a really long time, but the staff was courteous. My biggest complaint was the dinning room where you eat breakfast. It is aweful, the food was delicious, but the room was like a closet. No music, no atmosphere just yucky. Again, I will say the meal was good, but the atmosphere stunk!

  • Stayed: January 2014, traveled with friends
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Thank kt t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this reviewResponded February 17, 2014

Dear Guest,

We appreciate having taken a moment of your time to share your experience at Meliá Lima Hotel with other Tripadvisor users.

I would like to apologize most sincerely for the inconveniences encountered. Please let us confirm you, we have a very beautiful place to take breakfast, lunch and dinner, it is “The Tambo Restaurant” (photos publicized on tripadvisor), however when you stayed with us, our restaurant was undergoing maintenance.

We look forward to having another opportunity of being of service to you in a near future.

Sincerely Yours,

Susana Tamayo
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

We stayed at the Melia Lima for several nights, but one night at a time as we were only in Lima between side trips. While it does not have the setting of some of the Miraflores hotels, we were very satisfied with our experiences. Check in was good when we arrived very late one night. Our room was very comfortable. The buffet breakfast was particularly good, one of the best I have had at a hotel.

We would be happy to stay here again.

  • Stayed: March 2013, traveled with family
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Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this reviewResponded February 11, 2014

Dear Richard

Thank you so much for all of your lovely comments

Melia Hotels International is a company who has the firm purpose of giving our guests an excellent service with responsibility and sustainability, so for us to be helpful is not a job, is a way of life that gives us strength.
We look forward to having the opportunity of being of service to you in a near future.

Sincerely Yours,

Susana Tamayo
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2014

I expected Melia to be outstanding. The minute I walked in, (9:30pm) the staff seemed more interested on their personal agenda. They were not friendly. When I got to my room, my bed essentially took up all the space. The décor is noticeably old. The staff here are pompous, perhaps because they won the trip advisor award. Well they need to pull their heads out of the sky and take a look around. The breakfast staff were nice however. As well as Juan Carlos the concierge. But despite their good attitudes, not even a free stay would convince me to come back.

  • Stayed: January 2014, traveled on business
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1  Thank Rose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this reviewResponded February 11, 2014

Dear Rose

Thank you for entrusting us with your comments which help us to improve our
day-to-day customer service. Your feedback is very important to us
and we will follow your case carefully
Sorry if your stay did not turn out as you hoped it would.
If you send an email to calidad.melia.lima@melia.com
we will respond to your comments or suggestions
as soon as possible. Many thanks
Sincerely Yours,

Susana Tamayo
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2013

Stayed one week in December for a Business trip. It is a good hotel for business, there is no tourist attraction close it, but can reach by taxi most of the place in 20 to 30 minutes. Friendly staff, good breakfast.

  • Stayed: December 2013, traveled on business
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1  Thank Luiz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this reviewResponded January 7, 2014

Dear Luiz

Thank you very much for taking the time to provide us with your commentary regarding your recent stay at Melia Lima Hotel.
Your feedback is very important to us.
We will be looking forward to welcoming you back at the Meliá Lima Hotel in a sooner future.

Sincerely Yours,

Susana Tamayo
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2013

I stayed a hundred times at this hotel, perhaps more, over the last twelve years. And I still enjoy it every time I go to Lima on business. These are simply the best people I ever met in a hotel. And I travel intensively (alas!). Treat yourself to The Level to enjoy the exclusive lounge but no matter what, you will be pampered. Breakfast is awesome, rooms are immaculate and did I mention how amiable and efficient everyone is. I can only wish there were more hotels like this

Room Tip: The hotel sits at a busy road intersection and it can be noisy if you open the windows. Rooms at the...
See more room tips
  • Stayed: December 2013, traveled on business
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1  Thank Ed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliá Lima P, Director de Relaciones con Clientes at Melia Lima, responded to this reviewResponded December 23, 2013

Dear Guest

Thank you so much for all of your lovely comments

Melia Hotels International is a company who has the firm purpose of giving our guests an excellent service with responsibility and sustainability, so for us to be helpful is not a job, is a way of life that gives us strength.
We look forward to seeing you soon.

Sincerely Yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Lima

Address: Av. Salaverry, 2599 | San Isidro, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Lima
#13 Spa Hotel in Lima
#21 Romantic Hotel in Lima
#25 Luxury Hotel in Lima
Price Range: $100 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Lima 4*
Number of rooms: 185
Official Description (provided by the hotel):
The Meliá Lima is located in the residential & financial area of San Isidro. It is the 5* Hotel closest to the International Airport "Jorge Chávez". The International Pacific Exhibition Center, the historical center of Lima and the commercial & leisure district of Miraflores are close by. ... more   less 
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Also Known As:
Melia Lima Hotel Lima
Sol Melia Lima
Lima Sol Melia

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