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“Okay for a short stay”

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Sonesta Posadas del Inca Miraflores
Ranked #71 of 228 Hotels in Lima
Certificate of Excellence
New York City, New York
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Okay for a short stay”
Reviewed May 25, 2013

Stayed here for one night with my husband. The location is good, very close to lots of restuarants and shops. The hotel staff was friendly and helpful. Our room wasn't anything special and we didn't have much of a view as we weren't on a very high floor. Overall, the hotel seemed a little old, but we found a reasonably good deal and weren't staying that long.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kdl19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIMiraflores, Guest Relations Manager at Sonesta Posadas del Inca Miraflores, responded to this review, July 1, 2013
Greetings from the Sonesta Posadas del Inca Miraflores Hotel. We thank you for expending your time in letting us know your comments about your experience in our Hotel, it helps us to keep improving our service and processes in order to give you the best we can.

We are glad you had a good time with us, the staff will be at your services any time you need it, we will be expecting to have you as a guest really soon.


Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
    71
    114
    73
    17
    9
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66
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Spain
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 7, 2013

It's a good option to stay in Lima. It has a very good location, near the main places in Miraflores area, and it's a safety hotel located in a safety area where you can go out for a walk without any kind of problem. The price is the best for the same quality (you will find more hotels in this area more expensive but they aren't better than this). The staff is very friendly and helpfull. You'll have a complete breakfast if you pay for it.
Just one advice: ask for a room as high as they can bring you, the area is very noisy and if you stay in the 2nd or 3rd floor you'll have to sleep listening the street noise and the smoke stractors machines of the kitchen, which are located near the rooms of that floors. No nice at all.

Room Tip: Ask for a room as high as they can bring you, the area is very noisy and if you stay in the 2nd or 3...
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jlamoros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIMiraflores, Guest Relations Manager at Sonesta Posadas del Inca Miraflores, responded to this review, July 1, 2013
Greetings from the Sonesta Posadas del Inca Miraflores Hotel. We thank you for expending your time in letting us know your comments about your experience in our Hotel, it helps us to keep improving our service and processes in order to give you the best we can.

We are glad you had a good time with us. About your comment over the noise in the lower floors, we are making some improvements in the Hotel, Hopefully next time you visit us, you will be pleased with the changes we are making for you.

We hope you can visit us in a nearly future.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
2 reviews
Reviewed April 1, 2013

Do not recommend. Old rooms. Noisy At checkout asked for a copy of the invoice and since it was paid through Orbitzn, they didn't want to provide it. Very bad service. Not worth for the money they charge

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pablob481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIMiraflores, Guest Relations Manager at Sonesta Posadas del Inca Miraflores, responded to this review, July 1, 2013
Greetings from the Sonesta Posadas del Inca Miraflores Hotel. We want to thank you for expending your time in letting us know your comments about your experience in our Hotel, it helps us to keep improving our service and processes in order to give you the best we can.

Please, let me explain why we could not give you an invoice. Since your reservation was made through Orbitz, the invoice is sent to this company. If you would have paid any money directly to us, in that case we would have given an invoice to you.

I hope I have cleared your doubt.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Estes Park, Colorado
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 14, 2013

Unexpectedly we were given a suite which we enjoyed. The location was great. We were able to walk to the markets and the beach area. The rooms were clean and the breakfast buffet was about standard, what we have come to expect in Peru. The staff were very helpful, except for the evening desk staff who did not speak English very well. That was the only negative about staying at this hotel.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Markru_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIMiraflores, Guest Relations Manager at Sonesta Posadas del Inca Miraflores, responded to this review, July 1, 2013
Greetings from the Sonesta Posadas del Inca Miraflores Hotel. We thank you for expending your time in letting us know your comments about your experience in our Hotel, it helps us to keep improving our service and processes to give you the best we can.

We apologize for the inconvenience you had with the front desk agent at night, I will talk to the Front Desk Manager about this in order to avoid this kind of problems in the future.

We hope we can have you as a guest one more time in our Hotel.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed September 9, 2012

Good location in Miraflores. It's about a 10-15 minute walk to the Larcomar complex, the Inca market, and Largo Kennedy. A 24 hour supermarket is about 2 blocks away. We got room 901 which is a big room. Not much of a view though and there seemed to be a lingering smell which the a/c could not "fix". Bathroom was better than the other two Sonestas we stayed in Cuzco and Puno. We arrived mid-afternoon and the room was not available. We were offered a coupon for pisco sour, and less than a minute later the room was ready. Breakfast is average and you can order eggs at no extra charge. Restaurant/bar is quite small. Some of the staff were not very helpful but most of the male ones were friendly. Gave us welcome drink but wi-fi was S 15 per day (free in the other Sonestas) and city map they gave us was a Google search. Next time I'm in Peru, I would try the Casa Andina Private Collection which is about a block away.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mart63nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIMiraflores, Guest Relations Manager at Sonesta Posadas del Inca Miraflores, responded to this review, September 19, 2012
Dear Guest,

We appreciate your comments.


Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 31, 2012

Pros: The hotel is ugly on the outside but nice and clean and the room is spacious and comfortable with a very nice marble bathroom. The location is convenient for everything in Miraflores and very close to the wonderful Punto Azul restaurant and a nice supermarket called Vivando.
Cons: The desk staff were very unpleasant when I arrived (maybe it was because I was traveling alone, maybe because I arrived on a very early flight and asked them to keep my bag until the room became available, who knows, it was not a nice welcome). The reception clerk also tried to talk me into 39 dollar city tour instead of the 25 dollar tour that provides the same thing.
The hotel charges for wifi although their website says "complimentary wireless internet access". The explanation is that it is free in the business center...not cool.

Room Tip: ask for the quiet side of the hotel on a high floor to avoid street noise.
See more room tips
  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank metayelet009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIMiraflores, Guest Relations Manager at Sonesta Posadas del Inca Miraflores, responded to this review, September 19, 2012
Dear Guest,

We are glad you liked your room and the location of our Hotel.

About the Front Desk staff, I will talk with the Front Desk Manager, this kind of behavior in not allow in this Hotel.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 17, 2012

Originally we arrived to Lima Sonesta Posados Miraflores on May 7, 2012 and the receptionist told us - sorry some guy is ill and there are no rooms, so we put you into other hotel (which charged us more than was confirmed). But we were tired after transatlantic flight and just went to another hotel. As I booked same hotel in advance, the last night in Lima we also hadt o stay in same hotel. And surprise-surprise! - on our arrival from the airport there were no rooms again!! When I told the receptionist that we will not go to other hotel if we don't have same price and also a dinner from the hotel, the room magnifically was found.

My suggestion is to stay away from this hotel if you don't want to waste time waiting and keep your good mood.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank NataliaChe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QAM-SPIMiraflores, Guest Relations Manager at Sonesta Posadas del Inca Miraflores, responded to this review, September 19, 2012
Dear Guest,

We are deeply sorry about your bad experience in Our Hotel.

I will definitely talk with the Fronk Desk Manager in order to find out what happened in that opportunity and to avoid this kind of problems in the future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Posadas del Inca Miraflores

Property: Sonesta Posadas del Inca Miraflores
Address: Alcanfores 329 | Miraflores, Lima, Peru
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #71 of 228 Hotels in Lima
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sonesta Posadas del Inca Miraflores 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Sonesta Posadas del Inca Miraflores is an intimate city hotel, located in the heart of Miraflores, a Lima neighborhood best known for its upscale residences, fashionable shops, night clubs, cafes, parks, fine restaurants and vibrant nightlife. Close to important financial institutions and five minutes from the beach, the hotel is also near Larcomar, Lima's most modern shopping and entertainment center, overlooking the Pacific Ocean. ... more   less 
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Also Known As:
Sonesta Posadas Del Inca Miraflores Hotel Lima
Miraflores Hotel Lima
Lima Sonesta
Sonesta Lima

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