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“Quality Hotel Location Okay”
Review of Swissotel Lima

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Swissotel Lima
Ranked #9 of 228 Hotels in Lima
Certificate of Excellence
Adelaide, Australia
Level 6 Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Quality Hotel Location Okay”
Reviewed April 7, 2014

We stayed at the Swissotel on a recent trip through Peru, we stayed for 2 nights oneway and another night when we returned. Its located in the Business district more than the Tourist area but this is actually a Plus as its also quieter. Its not a problem getting to the Tourist area of Miraflore as its a short inexpensive taxi ride away (about 10 minutes).
There are many good restuarants within easy walking distance and also several eating options at the Hotel that are more than satisfactory.
All the staff from the wait staff, through the Concierge and front of house staff are very welcoming and extremley helpful. Its so easy to get Directions, maps etc. also good rate of Currency exchange if you are a guest.
Bedding is remarkable and a good nights sleep is assured.
There was some construction work going on which trestricted some of the Hotels services, Spa, Gym etc but it didnt really have any impact on our stay.
Ask the concierge for directions to the nearby Pyramid and the Olive Tree Plantation (both easy and safe walk).
Would definitley stay here again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, April 10, 2014
Dear Guest,

We would like to thank you for taking a few minutes of your valuable time to write a review about your impressions on your recent stay at Swissôtel Lima.

We are pleased to read that you have enjoyed those three nights you spent in our property. As you have mentioned Swissôtel Lima is located in San Isidro a financial and commercial district in Lima, not far away from Miraflores. Our location is one of our strengths because the building is located inside a private area, which allows us to provide security and a quiet ambiance to all our guests. In addition, we are proud to have five varied restaurants and an elegant Lobby Bar as our food and beverage daily offer.

I will share your compliments on your experience regarding the quality of service our staff delivered during your stay.

We look forward to welcoming you to Swissôtel Lima again soon.

Kind Regards,

Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (71)
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English first
London, United Kingdom
Level 5 Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed March 30, 2014

Stayed a couple of nights in February on an around the world trip and have to say that this hotel was great. It's located in the business district with a taxi ride to Miraflores. The hotel boasts some great facilities including free wifi, a great breakfast selection,large and highly clean rooms and friendly staff. But the beds were AMAZING!! The concierge and guest service team were very helpful assisting us with tour arrangements and currency exchange. Would stay again without hesitation.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Siobhan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 31, 2014
Dear Guest,

On behalf of our staff, I would like to express our gratitude for the time you have invested on leaving a review about your stay at Swissôtel Lima.

We are pleased to receive your positive impressions on our outstanding service, our diverse Le Café Breakfast Buffet, our comfortable rooms and beds. I would let our Concierge know, he and his team managed to deliver our “passion for perfection” during your stay.

We look forward to welcoming you at Swissôtel Lima soon.

Kind Regards,

Ana Teresa Gutiérrez
Swiss Loyalty Club
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 28, 2014

When we entered the property after a long flight our room wasn't quite ready - but we were ushered in to the Bar and offered the most delicious Pisco Sours. When we did enter the room, it was superb. Comfortable bed, large room, huge spacious bathroom.

Service was excellent as were the restaurants. Hamburgers in the Café were done perfectly.

The only minus point ( if it can be called that) is that it is in the business district of Lima, hence a little distance away from Miraflores and the "happening" area of town. Nothing that a short taxi ride can't take care of.

Unfortunately, we had just a night here but this is one place I would love to return to.

Room Tip: Frankly, every room seemed to be good.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Superwife23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 31, 2014
Dear Guest,

First of all, we would like to thank you for sharing your impressions on our property with the Trip Advisor`s Community.

We are pleased to know that you have enjoyed your stay at Swissôtel Lima, drinking Pisco Sour at our Lobby Bar, having lunch at Le Café and resting in our comfortable room.

It is true that San Isidro is a financial district but it also has a commercial area and a variety of places to visit. Maybe on your next trip to Lima you will give San Isidro a chance to surprise you!

We look forward to welcoming you soon.


Kind Regards,

Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level 5 Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 24, 2014

This hotel has all the great amenities......Large, bright, rooms with very, very comfortable beds. The staff here were wonderful. Very helpful and knowledgeable about getting around in Lima. This hotel is in close proximity to restaurants and two grocery stores..The restaurant/cafe had a wonderful breakfast buffet which was fresh, hot and had everything for all tastes.
.
BUT, the hotel is presently undergoing a major retrofit and construction of additiional rooms??
The noise level in the immediate area of the hotel was "deafening"........From 07:00 a.m. until 6:00 p.m. the sound of jackhammers and large construction equipment was non-stop....... It was IMPOSSIBLE to get any work done during the day. I had to "escape" to another location blocks away to get any work done. There are NO quiet rooms here while the project is on-going.

For the immediate future or until the construction is finished, I would give this property a "miss". I would certainly return to this location but only after all construction is completed.

Room Tip: Unfortunately, due to ongoing construction, there are no good rooms here. There are NO quiet rooms t...
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robertam187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 25, 2014
Dear Guest,

Thank you very much for the valuable time you invested leaving a review on Trip Advisor. We are delighted to know you have enjoyed your stay in our comfortable rooms and experienced the spectacular service our staff is always pleased to deliver.

As you have mentioned, we are under construction of a new building in order to offer better facilities to make you and all our guests live an extraordinary experience at Swissôtel Lima in the near future. We apologized for the inconvenience during your stay and we would like to let you know that the noisy period of the construction is over.

We look forward to welcoming you to Swissôtel Lima soon.

Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Totana, Spain
Level 5 Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 16, 2014 via mobile

Stayed here for two nights after a long flight from Heathrow. Staff were very friendly and welcoming getting our luggage to our room in minutes. The room was clean, spacious and comfortable but had a view over a building construction site. Breakfast was included in our tour and was very good, a buffet with a large choice of international cuisine. The historical centre of Lima is about 30 minutes away depending on traffic which is chaotic.
All in all an excellent, sophisticated hotel in the quiet suburbs of a huge, busy city. Hopefully the construction work will soon be completed when this hotel would be worthy of 5 stars.

Stayed March 2014, traveled as a couple
Helpful?
Thank Emlyn8484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

Thank you very much for the valuable time you have invested leaving a review in Trip Advisor. As you have mentioned, we are under construction of a new building in order to offer better facilities to make you and all our guests live an extraordinary experience at Swissôtel Lima.

We are pleased to receive your positive impressions on our service, our diverse Le Café Breakfast Buffet, our comfortable facilities and strategic location. Characteristics combined with our outstanding service that will always make your stay unique.

We look forward to welcoming you to our property soon.

Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwickshire, England
Level 6 Contributor
141 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed March 6, 2014

We had one night here before making a trip to Cusco and Macchu Piccu for 4 days. We left our large suitcases at the hotel and these were in our new room when we arrived.The staff immediately remembered us when we returned and staff members made a point of coming up and asking us how our trip went. The room was superb and we eat both nights in the La Locarno restaurant which was expensive but a great experience especially as the last night was our 40th anniversary. It was rated No 1 on TA so no need to go looking for good places to eat. This is not the best located hotel as it is some way from the beach but it is in the most upmarket area of Lima so very safe to walk around. They are doing some building work which will go on for some time but it did not spoil or stay. Highly recommended.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1468VX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

On behalf of all of us, I would like to thank you for choosing Swissôtel Lima as your destination hotel. In addition, we are grateful for your time sharing your experience with all the members of Trip Advisor´s community.

At Swissôtel Lima, each guest is treated as a member of our family, that is the reason why you felt you were coming back home after your trip to Cuzco. I completely agree with TA members, La Locanda Restaurant is definitely our top restaurant, with an exquisite Mediterranean Fusion makes us all proud.

We look forward to welcoming you to Swissôtel Lima soon.

Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jundiai, SP
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 5, 2014

This hotel is very good, rooms are spacious and very clean. The sheets are specially comfortable.
The buffet breakfast is excellent, albeit a bit expensive (if it is not included in your rate, i'd advise to have coffee somewhere else).
One of the best hotels experience i have ever had, and one i was not expecting in Lima.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fyassko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

Thank you very much for the valuable time you invested in Trip Advisor. According to your review we have achieved our goal during your recent stay: to make it the best experience. All our staff work towards that goal on a daily basis and it is a reward for each of us to know we are doing a very good job.

We look forward to welcoming you to Swissôtel Lima soon.

Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Lima

Property: Swissotel Lima
Address: Av. Santo Toribio 173 | Via Central 150, Centro Empresarial Real, Lima 15073, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Lima
#5 Spa Hotel in Lima
#6 Romantic Hotel in Lima
#9 Luxury Hotel in Lima
#23 Family Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Lima 5*
Number of rooms: 345
Official Description (provided by the hotel):
An elegant and modern luxury hotel, Swissotel Lima is located in the heart of San Isidro, the most attractive business, residential and cultural district of the city. Close to shopping and the central commercial district, Swissotel Lima is within easy reach of Lima's historical city centre and just seven miles from Jorge Chavez International Airport. This luxury five star hotel recently completed a multi-million dollar expansion, making it the place to be and be seen in Lima. Offering a luxurious Swiss touch with fresh, stylish accommodations, 345 rooms and suites are now available for your business or leisure stay. In addition to the newly designed rooms and suites, Swissotel Lima is proud to announce 12 meeting and function rooms are now available for your business or social event. Each venue includes cutting edge technology and immaculate design. Whether it's for a meeting, special event or wedding, with 12 spaces to choose from we ensure that your occasion will create memories to last a lifetime. No matter the reason, business or pleasure, Swissotel Lima's renovated swimming pool and fitness centre will keep you active during your stay in Lima. The Gym at Swissotel Lima allows you to work out while enjoying your favourite TV show or listening to your own music.If rest and relaxation is required, the remodeled SPA at Swissotel Lima has you covered. With an exclusive menu of body and facial treatments, 13 comfortable treatment rooms, including 3 VIP rooms with luxury features, our Spa offers everything you need to balance your energy. ... more   less 
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Also Known As:
Swissotel Lima Hotel Lima
Swissotel Hotel Lima
Lima Swissotel Hotel

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