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“A good base to explore Lima”
Review of Swissotel Lima

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Swissotel Lima
Ranked #10 of 226 Hotels in Lima
Certificate of Excellence
Totana, Spain
Level 5 Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“A good base to explore Lima”
Reviewed March 16, 2014 via mobile

Stayed here for two nights after a long flight from Heathrow. Staff were very friendly and welcoming getting our luggage to our room in minutes. The room was clean, spacious and comfortable but had a view over a building construction site. Breakfast was included in our tour and was very good, a buffet with a large choice of international cuisine. The historical centre of Lima is about 30 minutes away depending on traffic which is chaotic.
All in all an excellent, sophisticated hotel in the quiet suburbs of a huge, busy city. Hopefully the construction work will soon be completed when this hotel would be worthy of 5 stars.

Stayed March 2014, traveled as a couple
Helpful?
Thank Emlyn8484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

Thank you very much for the valuable time you have invested leaving a review in Trip Advisor. As you have mentioned, we are under construction of a new building in order to offer better facilities to make you and all our guests live an extraordinary experience at Swissôtel Lima.

We are pleased to receive your positive impressions on our service, our diverse Le Café Breakfast Buffet, our comfortable facilities and strategic location. Characteristics combined with our outstanding service that will always make your stay unique.

We look forward to welcoming you to our property soon.

Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
Warwickshire, England
Level 6 Contributor
140 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed March 6, 2014

We had one night here before making a trip to Cusco and Macchu Piccu for 4 days. We left our large suitcases at the hotel and these were in our new room when we arrived.The staff immediately remembered us when we returned and staff members made a point of coming up and asking us how our trip went. The room was superb and we eat both nights in the La Locarno restaurant which was expensive but a great experience especially as the last night was our 40th anniversary. It was rated No 1 on TA so no need to go looking for good places to eat. This is not the best located hotel as it is some way from the beach but it is in the most upmarket area of Lima so very safe to walk around. They are doing some building work which will go on for some time but it did not spoil or stay. Highly recommended.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1468VX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

On behalf of all of us, I would like to thank you for choosing Swissôtel Lima as your destination hotel. In addition, we are grateful for your time sharing your experience with all the members of Trip Advisor´s community.

At Swissôtel Lima, each guest is treated as a member of our family, that is the reason why you felt you were coming back home after your trip to Cuzco. I completely agree with TA members, La Locanda Restaurant is definitely our top restaurant, with an exquisite Mediterranean Fusion makes us all proud.

We look forward to welcoming you to Swissôtel Lima soon.

Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jundiai, SP
Level 4 Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 5, 2014

This hotel is very good, rooms are spacious and very clean. The sheets are specially comfortable.
The buffet breakfast is excellent, albeit a bit expensive (if it is not included in your rate, i'd advise to have coffee somewhere else).
One of the best hotels experience i have ever had, and one i was not expecting in Lima.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fyassko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

Thank you very much for the valuable time you invested in Trip Advisor. According to your review we have achieved our goal during your recent stay: to make it the best experience. All our staff work towards that goal on a daily basis and it is a reward for each of us to know we are doing a very good job.

We look forward to welcoming you to Swissôtel Lima soon.

Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewes, United Kingdom
Level 6 Contributor
262 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed March 2, 2014

A really comfortable five star hotel. Staff are always ready to help and have just enough English to make you realise that this is Peru, not Zurich. The room is really spacious, sheets fall-into-able and the toilettries are Hermes. The best part so far? The breakfast buffet. There is a table with Peruvian specialties around the corner from the normal round of bacon, sausage and eggs. Three kinds of perfectly steamed tamales, chicharonnes, garlic and pepper sauce, hen soup; really, really delicious after a night on American Airlines. Maybe it's not entirely Latin in flavour, but you can dip in and out of the city while luxuriating in real dedicated service.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsRehoboth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

On behalf of all of us, I would like to thank you for choosing Swissôtel Lima as your destination hotel. It is a pleasure for us to know you have noticed all the details displayed inside your room, designed for you to experience a delightful stay.
As you said, our Le Café Breakfast Buffet has a wide variety of Peruvian and International dishes to please all our guests. We are glad you mentioned that as strength.

We look forward to welcoming you back soon.

Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
332 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed March 1, 2014 via mobile

We spent only one short night here, but the hotel is very nicely appointed. For three women traveling together, they did a very good job of accomodating us in our hotel room. Their amenities were good, and it was nice to find a mat in the shower to prevent falls. Their Le Cafe breakfast buffet had an extensive selection, including Peruvian dishes.

Stayed March 2014, traveled with friends
Helpful?
Thank Cheryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

Thank you for sharing your experience at Swissôtel Lima with all the tripadvisor´s members. It is a pleasure for us to make your stay a wonderful experience even when you have only one night to enjoy it.

We look forward to welcoming you to our property soon.


Kind Regards,
Ana Teresa Gutiérrez
Swiss Loyalty Club Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan, Puerto Rico
Level 6 Contributor
365 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed February 18, 2014 via mobile

This is a very well run facility. The rooms are well appointed, spacious and comfortable. The Lobby, meeting rooms and restaurants are all first rate. The Staff is ever present, helpful and efficient. Runs like a Swiss watch!

Stayed February 2014, traveled on business
Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Manager at Swissotel Lima, responded to this review, March 18, 2014
Dear Guest,

We would like to thank you for taking the time to express your impressions of our property. It is our “Passion for Perfection” which is reflected in every step each member of our staff takes just to make each of your visits a pleasant stay. We are proud to be described as a “Swiss watch”.
We look forward to welcoming you soon!

Kind Regards,
Katya Herting
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riedstadt
Level 6 Contributor
89 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 5, 2014

I already visited Swissotel Lima several times in the past years. We enjoyed the hotel and of course we came back and we were this time absolutely disappointed!
The area which accommodated in the past an outdoor pool, the well equipped and located gym and the saunas is now a noisy and ugly construction site! Neither at the reception nor on the webpage the construction site and the disturbance is even mentioned. The glass elevators are covered with pictures in order to hide the construction site. However, the rates are as high as usual, but the facilities and the environment are substantial reduced!

All remaining elements, the spacious rooms, the excellent breakfast and the service attitude are perfect as expected. Nevertheless for the next stay we will choose another hotel in San Isidro, since the construction works will last some more months.

Room Tip: rooms facing the street might be less effected by the noise
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winni_the_pooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesandMarketingSLI, Gerente at Swissotel Lima, responded to this review, February 6, 2014
Dear Guest

Warm greetings from Swissotel Lima.
Thank you very much for the valuable time you invested in tripadvior. We apologize for any inconvenience you experienced with our restructuring process, but as I say is just a process it will be ready very soon , We can ensure you we are fully committed to continue delivering the best service All our guests deserve.
I really hope to welcome you again in our new property

Kind regards,
Katya Herting
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Lima

Property: Swissotel Lima
Address: Av. Santo Toribio 173 | Via Central 150, Centro Empresarial Real, Lima 15073, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Lima
#6 Spa Hotel in Lima
#6 Romantic Hotel in Lima
#10 Luxury Hotel in Lima
#23 Family Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Lima 5*
Number of rooms: 345
Official Description (provided by the hotel):
An elegant and modern luxury hotel, Swissotel Lima is located in the heart of San Isidro, the most attractive business, residential and cultural district of the city. Close to shopping and the central commercial district, Swissotel Lima is within easy reach of Lima's historical city centre and just seven miles from Jorge Chavez International Airport. This luxury five star hotel recently completed a multi-million dollar expansion, making it the place to be and be seen in Lima. Offering a luxurious Swiss touch with fresh, stylish accommodations, 345 rooms and suites are now available for your business or leisure stay. In addition to the newly designed rooms and suites, Swissotel Lima is proud to announce 12 meeting and function rooms are now available for your business or social event. Each venue includes cutting edge technology and immaculate design. Whether it's for a meeting, special event or wedding, with 12 spaces to choose from we ensure that your occasion will create memories to last a lifetime. No matter the reason, business or pleasure, Swissotel Lima's renovated swimming pool and fitness centre will keep you active during your stay in Lima. The Gym at Swissotel Lima allows you to work out while enjoying your favourite TV show or listening to your own music.If rest and relaxation is required, the remodeled SPA at Swissotel Lima has you covered. With an exclusive menu of body and facial treatments, 13 comfortable treatment rooms, including 3 VIP rooms with luxury features, our Spa offers everything you need to balance your energy. ... more   less 
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Also Known As:
Swissotel Lima Hotel Lima
Swissotel Hotel Lima
Lima Swissotel Hotel

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