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“Pretty Good”

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El Pardo DoubleTree by Hilton Hotel
Ranked #18 of 224 Hotels in Lima
Certificate of Excellence
nyc
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Pretty Good”
Reviewed April 8, 2013

This hotel is centrally located and the breakfast is very good. HOWEVER...... We stayed at this hotel 3 times during our 3 week visit to Lima in March of 2013. The first three nights we were in a LOVELY room..... Room 707. After returning from two nights in Ica, we spent the night on the 3rd floor in a SHOEBOX of a room, right next to a conference room. Awful! And then at the end of our trip, we returned for one night and had an even SMALLER room!! Why such inconsistencies in the rooms?? Nevertheless, would recommend this hotel and we urge travelers to speak with management about securing larger rooms.

  • Stayed March 2013, traveled with friends
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Helpful?
Thank sue31nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,156 reviews from our community

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Traveler tips help you choose the right room.   Room tips (80)
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English first
Baltimore, Maryland
Level Contributor
78 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 7, 2013

I decided to move from the JV Marriott to Hilton Double Tree half way through my trip. I was immediately struck by an email from Ruben Berrio, the concierge. He asked a bunch of questions and helped me to secure a table at a great restaurant. Excellent personal service! A found that a number of staff went out of their way to help. A major plus.

However, I was quite disappointed by the poor condition of my room. It was quite dark and dingy and there was quite a bit of street noise. On the plus side, it was VERY well-cleaned. Again, testament to the level of staff commitment at this place. The rest of the hotel followed suit. There was a pool on one of the upper floors but it looked vacant and did not seem a welcoming place to hang out. Breakfast was just OK.

I don't plan to stay here when next in Lima.

  • Stayed April 2013, traveled on business
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Helpful?
Thank PJ F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RABracale, Gerente General at El Pardo DoubleTree by Hilton Hotel, responded to this review, January 4, 2015
Dear PJF,

Thank you for staying with us, and for your sincere comments. We apologyze for answering them this late. However, we wanted to inform you that our hotel is in continuous renovation and that we have definitely taken into consideration all of your comments into this year´s renovation plan.

Sincerely,

Ricardo Bracale
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 6, 2013

The location of this hotel is very good. Not far from the water and often a short cab ride to wherever you need to go. As this is a Doubletree, you will get exactly what you expect including a chocolate chip cookie upon arrival. The staff are friendly and helpful. The rooms are clean and comfortable. I would recommend this hotel to those that are not looking specifically for luxury. Nevertheless, we had a very pleasant stay there and would recommend it to travellers who are looking for something more than budget and less than luxury.

  • Stayed March 2013, traveled with friends
    • Value
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Helpful?
Thank Grooveytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 28, 2013

convenient location, excellent buffet breakfast, fully equipped fitness center, very helpful staff. plus a warm cookie at check-in! family members have stayed here several times and always look forward to returning again. evening cultural show is an added attraction. business center is basic, but adequate for sending and receiving email.

  • Stayed March 2013, traveled with family
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Helpful?
Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piracicaba, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 23, 2013 via mobile

Great hotel, clean, friendly employees, excelent location. Everytime I go to Lima I stay at the El Pardo Doubletree by Hilton.
I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review.

  • Stayed March 2013
    • Value
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Helpful?
1 Thank Elias_Amaral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guernsey, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 17, 2013

We stayed here for five nights in march 2013. The staff were very friend,y and professional. The hotel itself was really nice and in a good condition. Our room was clean, quiet and had everything we needed for a great stay. The concierge was helpful in telling us which trips to do. It was also in a convenient and safe neighbourhood. We could happily walk to nearby restaurants at night. The breakfast was amazing!

  • Stayed March 2013, traveled as a couple
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Helpful?
Thank BrezabelGuernsey2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miramar, Florida
Level Contributor
82 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 14, 2013

I just checked out of the hotel yesterday. The room was OK not great; good service but they have a show at night with a lot of tourist and it is not good for a quite dinner. I will recommend it since at least you can walk to nice restaurant in that area.
They also will need to improve breakfast.

  • Stayed March 2013, traveled on business
    • Value
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Helpful?
1 Thank fernandoache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Pardo DoubleTree by Hilton Hotel

Property: El Pardo DoubleTree by Hilton Hotel
Address: Jr. Independencia 141 | Miraflores, Lima LIMA 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Lima
#9 Family Hotel in Lima
#15 Business Hotel in Lima
#16 Luxury Hotel in Lima
#26 Romantic Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Pardo DoubleTree by Hilton Hotel 4*
Number of rooms: 241
Official Description (provided by the hotel):
Enjoy the comforts of home at our Lima hotel in Miraflores, just 30 minutes from LIM airport. Offers fitness center, fine dining and Peruvian folklore shows. ... more   less 
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Also Known As:
Doubletree Lima

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