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“Best hotel experience!” 5 of 5 bubbles
Review of JW Marriott Hotel Lima

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JW Marriott Hotel Lima
Ranked #2 of 226 Hotels in Lima
Certificate of Excellence
GreenLeadersBronze level
Montreal, Canada
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Best hotel experience!”
5 of 5 bubbles Reviewed August 20, 2014

Amazing rooms, views, food, service, location, and much more! I enjoyed my stay enormously. It is worth every penny to stay there.
The only downside is that the pool is closed during their winter, but there is so much to do in Lima that you will find other ways to spend your pool time!

Room Tip: Ask to overlook the water and higher up!
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  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rheabiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review, September 1, 2014
Dear Guest from Canada,

What a great way to describe your experience in our hotel! Thank you very much for your positive comments about the service delivered to you. We truly take pride for all our staff. Thank you for your preference and recommendation. We will be delighted to welcome you back during your next visit to Lima!

Walter Regidor
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,945 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (608)
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English first
AVENTURA
1 review
5 of 5 bubbles Reviewed August 19, 2014

I would like to commend Fiorella Pinglo and Christian Yactayo, both have outstanding customer service!!!!! Both are very professional, friendly and always willing to go the extra mile to help a guest. They are an asset to the Marriott family. Thank-you for your service and for being helpul and taking care of my needs.

Room Tip: Rooms located on either corner have city and ocean views.
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  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GILBERT ir G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review, September 1, 2014
Dear Gilbert,

Thank you very much for your wonderful comments. Especially for your gratitude for our staff support – particularly Fiorella and Christian – Rest assured we will publicly recognize their great attitude and service skills.
Thank you and please come back soon!

Walter Regidor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westport, CT
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed August 19, 2014 via mobile

The Marriott is the place to stay in Lima. It is modern, luxurious, and across from the Pacific Ocean.

We stayed in Lima as a gateway before flying to Cusco and on to Machu Picchu.

We used taxis or Uber to get around town, especially to go to top notch restaurants. The Marriott itself had an incredible breakfast buffet and an outstanding Sunday brunch/lunch. Service was very friendly.

The rooms were vast with panoramic views of the ocean. There's an American style shopping mall hidden underground across the street facing the ocean. A boardwalk is outside allowing you to walk and explore. It is also on a main shopping street.

The negative is that it's a 45 minute drive from the airport - but there is really no other choice. I would highly recommend the Marriott Lima.

Stayed August 2014
Helpful?
Thank TheAvster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
5 of 5 bubbles Reviewed August 18, 2014

Constantly traveling to Lima, is Such a Pleasure to find a "Home away from Home" ...!
We all know how difficult it is to find that feeling of Welcome Back!
From our Front Desk Reception, to the Executive Lounge experience and even Room Service and House Keeping department, attention to details are for most in the mind of these corteus and warm crew!
From Paola's every time welcoming voice on the phone, Waldin, Sandra, Ysabel at the Front Desk and a Very Special mention to Rosa Navarro, Valeria Yanez and Milagros Monja at the Executive Lounge, JW Marriott has a Winning team.
KUDOS GUYS...!
And Thank You.
Mrs. Paris

  • Stayed August 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review, September 6, 2014
Dear Guest,

What a lovely way to describe your fabulous stay in our hotel! Thank you! Our staff really strive to serve each and every guest aiming to make their stay an unforgettable one. Your comments give us a great opportunity to recognize our staff one more time; particularly Paola, Waldin Sandra, Isabel, Rosa, Valeria and Milagros from different areas of our hotel. We take pride for each one of them. You, as a knowledgeable traveler got to the point we strive for in our search of excellence: Make each and every guest feel home away from home! It is very rewarding when we make it happen. Thank you for your preference and recommendation to potential visitors.

Walter Regidor
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 18, 2014

Awesome hotel with a very good service and breakfast was amazing. so much choice and also got breakfast packed for us for early morning flight.
The shopping mall across the road was very handy as lots of eating places there.

Room Tip: across the road from a very good shopping mall with lots of eating places too!
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank holidaylovers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review, September 1, 2014
Dear Guest from England,

We appreciate your positive comments and the time to post them. Great way to point out the good quality of food served in our Breakfast Buffet at the La Vista Restaurant. Our location is one our best features. Guests love the amazing views and the closeness to the great shopping mall right across. Again, thank you very much for your preference and come back soon.

Walter Regidor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 17, 2014

One of the best Marriott lounges, with great staff such as Sandra and Rosa.
Proximity to shops and restaurants (LarcoMar is across the road) or walking up Larco street offers most everything you will need.
My room even had an illy espresso maker with choice of coffee capsules...I rest my case !

Room Tip: Ask for room with ocean view...very much worth it.
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  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gorgonzola5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review, August 28, 2014
Dear Guest from Michigan,

That is a wonderful and concise way to describe our hotel has to offer! Thank you very much! Please come back soon. We will offer you a renewed great experience!
Thank you for your visit and preference!

Walter Regidor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lima, Peru
2 reviews
5 of 5 bubbles Reviewed August 16, 2014

The JW Marriott in Lima is by far my favorite hotel. Everyone is so friendly and helpful from the time you arrive and are warmly greeted by the outside staff and reception till the time you depart. My favorite staff member is Rosa Navarro in the executive lounge on the 24th floor. who is so pleasant and helpful. She even went out of her way to find my favorite cookies and brought them to me.
The rooms are always clean and comfortable, all of your needs have been carefully thought out and made available. Many have a beautiful view of the ocean, others a view of this magnificent city. There is even 24 hour laundry and dry cleaning service. Did I mention the food? There is a breakfast buffet to die for that is only exceeded by the lunch buffet which also offers unlimited wine.
If you're into exercise, the health club on the 3rd floor is state of the art, with personal trainers and exercise classes available. Looking for a spa treatment or massage? It's all just a phone call away. Like to gamble, yes there is even a casino here. Can't live without Starbucks, you guessed it there's one in the lower lobby by the casino, but if you don't feel like leaving the comfort of your room, you can make your own with the easy to operate cappuccino machines in each room. Who could ask for anything more? Everything you want or need is available to you, in fact if you're not careful you may spend your entire stay inside the hotel.
While the JW Marriott is not inexpensive, every penny is well spent and you will leave with the memory of a wonderful experience while looking forward to your next visit.

  • Stayed August 2014, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cjsat4701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this review, August 28, 2014
Dear Guest,

WOW! We can only thank you for such a great resemblance of our hotel and of your detailed experience. We take pride for all our staff members. This time we will recognize Rosa Navarro for going the extra mile in providing the service you expected from us during your recent stay. Thank you very much for your wonderful comments about our service and product, particularly about the La Vista Breakfast Buffet, the Health Club and Executive Lounge. We will be delighted to have you back in the not too distant future! Thank you for your visit!

Walter Regidor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Lima

Property: JW Marriott Hotel Lima
Address: Malecon De La Reserva 615 | Miraflores, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lima
#2 Romantic Hotel in Lima
#2 Spa Hotel in Lima
#2 Luxury Hotel in Lima
#3 Family Hotel in Lima
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Lima 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Jw Marriott Lima
Marriott Hotel Lima
Marriott Lima
Lima Marriott

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