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“My Stay March 23-28”

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JW Marriott Hotel Lima
Ranked #3 of 234 Hotels in Lima
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 21, 2014

My favorite Hotel in Lima. Great gym, friendly people and good service.
Also the location, almost next to the beach, is excellent.
Food is, as expected in Peru, great.
The business floor is well organized and I especially like to thank Valeria and Rosa Navarro for a great service and hospitality.
Just 2 comments in reference to the business floor:
1: Happy Hour is between PM 5.00-7.00. In my opinion stops to early especially for Lima!
2: On Wednesday's they were only serving local beer at the happy hour without any advance notice to the guests. Valera told me that it was a trial by the Management. My advice is too stop it ! It makes guests unnecessary upset.

  • Stayed: March 2014, traveled on business
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Thank Dolph R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 26, 2014

Dear Dolph,

We truly appreciate your comments! We sincerely thank you as they show your perception about our product and service. We are absolutely proud of the prime location of this JW Marriott property, undoubtedly a unique feature very enjoyable for different reasons. Thank you for your recognition for Valeria Yanez and Rosa Navarro’s great service provided at the Executive Lounge. We will thank them on your behalf. We will review and consider your valuable comments and sincerely thank you for bringing them to us as feedback.. Again, thank you very much and we hope we can welcome you back very soon!!

Walter Regidor
General Manager

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1,440 - 1,446 of 3,340 reviews

Reviewed April 21, 2014

My daughter and I stayed at the Marriott Lima during our recent trip to Peru.
We were extremely well looked after and the hotel is modern, clean and with outstanding views of the beach. Across the road from the shopping centre.
The food was outstanding and certainly will stay there again when visiting Peru.

  • Stayed: April 2014, traveled with family
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Thank Pastelito2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 26, 2014

Dear guest from vibrant Panama City,

We truly appreciate your comments! We sincerely thank you as they reflect your appreciation for the product, service, quality food you experienced while staying in our property. Again, thank you very much and we sincerely hope we can welcome you back very soon!!

Walter Regidor
General Manager

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Reviewed April 21, 2014

Valeeia was the representation of good customer service. She greeted me every morning and went above and beyond to make my stay pleasant. Overall great experience and happy I stayed at the JW Marriott Lima.

  • Stayed: April 2014, traveled on business
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Thank Josh V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 26, 2014

Dear Josh,

Thank you very much for your wonderful comments. Especially for your gratitude for our staff support – particularly about Valeria at the Executive Lounge–
We are most grateful for your sharing your nice experience with all through your review. Thank you!
W
alter Regidor
General Manager

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Reviewed April 20, 2014

My husband, son and I stayed at the JW Marriott in April for two nights on the way to Cusco and the Sacred Valley. The location was ideal, with a beautiful view of the ocean from our room. Everyone was extremely helpful and welcoming, and the included breakfast and other extra perks for Marriott card holders are outstandiing. We would definitely stay at this beautiful hotel again. The luxurious accommodations come at an extremely reasonable price -- particularly given that the hotel easily has the best (lovely, safe, central) location in Lima. After staying here, I can't imagine considering another hotel in Lima.

Room Tip: Paragliding and a lovely restaurant (Rosa Nautica) are within walking distance.
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  • Stayed: April 2014, traveled with family
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Thank dhbchq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 26, 2014

Dear Guest,
We truly appreciate your fantastic comments! Thank you very, very much!! One of our best features is undoubtedly our great location. It sounds exciting that you experienced adventurous destinations in Cusco and the Sacred Valley, after being in Lima. We have a fabulous JW Marriott property in Cusco, if you stayed there you already know how special and comfortable it really is!. We are very pleased to hear you found our hotel very comfortable in our guestrooms and that our staff gave you a friendly impression. Please let me know when you want to repeat the experience and stay with us. I will be delighted to greet you personally,

Walter Regidor
General Manager

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Reviewed April 20, 2014

We stayed in J W Marriott Lima for 2 nights (3 times) - total of 6 nights during April of 2014. It was an awesome hotel with friendly staff and the executive lounge is excellent.

Staff like Rosa Navarro and Sandra were very friendly and catered for every needs.

I would strongly recommend anyone to stay in this hotel without shadow of doubt.

Kind Regards,
Saikumar Venketaraman, Dobrina Marinova

  • Stayed: April 2014, traveled with family
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Thank vsai_kumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 26, 2014

Dear Saikumar and Dobrina,

Thank you very much for your comments, especially for your feedback about the friendly service provided by our staff. It is rewarding to hear that you have enjoyed what the hotel has to offer. Thank you for your kind words about Rosa and Sandra at our Executive Lounge. We will pass your comments on to them as a great motivation to keep up the great attitude to serve customers the way they do. We look forward to welcoming you back soon,

Thank you!
Walter Regidor
General Manager

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Reviewed April 18, 2014

Fantastic 11 days at the hotel. The crews at the restaurant were superb. I would like to mention in particular Raisa Chumpitaz and Eddy. Both of them excelled and went beyond their functions to make us feel personally attended. Raisa and Eddy did not hesitate to give us information on the various local dishes and preparations.
Hope that this recognition and feedback gets to them as they should be praised and acknowledge for their work and dedication, in particularly adding to the good name of the JW Marriott.
I will not hesitate to recommend the breakfast and lunch at the La Vista.
Regards,
Jose

  • Stayed: April 2014, traveled on business
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Thank Guijo 2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 23, 2014

Dear Jose,
We are very thankful for your taking the time to write such a delightful recommendation posting! Wonderful! Our goal is to exceed our valuable guests’ expectations and provide them a renewed experience each time they visit our property. In regards to your candid mention about Raisa and Eddy at the La Vista Restaurant, rest assured they will be publicly recognized for their great service attitude, so that they can continue being motivated to keep up their wonderful performance!
We look forward to welcoming you back very soon and we genuinely thank you for your preference!

Walter Regidor
General Manager

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Reviewed April 18, 2014

The location, rooms, lobby were really nice, but, the service is what impressed me the most. Everyone went out of their way to help me and my family: the front door staff were very helpful when my car was late, the front desk was very accommodating, the concierge was terrific. I was so impressed that I wanted to post this review to let others know that this JW is excellent. The executive lounge food and staff were top notch. The breakfast buffet was awesome. This was a real treat in Lima.

Room Tip: ocean side views are excellent from higher floors.
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  • Stayed: April 2014, traveled with family
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1  Thank Dougs100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter R, General Manager at JW Marriott Hotel Lima, responded to this reviewResponded April 26, 2014

Dear Doug,
Wow!
We really can’t thank you enough for your fabulous comments. Wonderful! Great way to describe and recommend our product and service. Invaluable opportunity to recognize our staff, particularly the Front Desk Team mentioned in your posting. We feel honored for hosting you and your family in our hotel. Our goal is to make each and every guest feel home away from home! Please do come back soon!
Walter Regidor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Lima

Address: Malecon De La Reserva 615 | Miraflores, Lima 18, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Lima
#2 Romantic Hotel in Lima
#3 Luxury Hotel in Lima
#3 Spa Hotel in Lima
#3 Family Hotel in Lima
#6 Green Hotel in Lima
Price Range: $205 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Lima 5*
Number of rooms: 300
Official Description (provided by the hotel):
Discover Lima from our Miraflores hotel - JW Marriott Hotel Lima. We offer a perfect setting to acquaint yourself with the upscale shopping and must-see attractions in Lima, Peru's vibrant Miraflores District. Our hotel boasting views of the ocean is near Playa Redondo, the pyramids of Huaca Pucllana and abundant parks. ... more   less 
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Also Known As:
Jw Marriott Lima
Marriott Hotel Lima
Marriott Lima
Lima Marriott

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