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“Graet Place to Stay - Lima”

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JW Marriott Hotel Lima
Ranked #2 of 224 Hotels in Lima
Certificate of Excellence
GreenLeadersBronze level
Perth, Canada
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Graet Place to Stay - Lima”
Reviewed September 17, 2012

We spent 2 wonderful days at the Marriott in Lima. We had a nice room on the 18th floor facing the oceon - a magnificant view. The room was well set up and the beds were great. The service was equally good - fast and efficient. The dining room on the main floor served us a very nice dinner - hard to see how it could have been improved. All in all a very pleasing place to stay in Lima - probably the best..

  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank brsperth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,107 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (642)
Date | Rating
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English first
Sao Paulo, SP
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed September 16, 2012

As you can expect of almost all Marriotts. Good location, good service, very comfortable bed and great shower. The hotel is centrally located in Miraflores with Larcomar Shopping just accross the street. There is also a good Casino, H Stern and some other shops. Central Restaurante (top one in Lima) is just two blocks alway as most of decent restaurants are nearby. Taxi service available so do not worry about getting a cab in the street. Pay a little bit more and be safe. Rooms are spacious, comfortable and there is a great view of the city and the sea.Breakfast is expensive but it's worthy. Room service also with great choices.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank LostBrazilians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 13, 2012

I was here for a conference in august. I stayed on the 15th floor....with a great view of the ocean.

There were many restaurants around the hotel which were a much better value than the resturant. $30 for a buffet breakfast to much for my corporation's budget.

The rooms are clean, spacious....i do wish more TV channels were in english. You would think the 2nd audio would be english, since most of the shows are dubbed into spanish.

  • Stayed August 2012, traveled on business
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    • Cleanliness
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Helpful?
1 Thank nasch3904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsLima, Guest Relations Manager at JW Marriott Hotel Lima, responded to this review, September 15, 2012
Dear Guest,

Thank you very much for taking the time to share your comments with us through the Trip Advisor Website. We are very happy to know that you enjoyed our facilities during your business trip. Thank you very much for your comments; they encourage us to keep up the good work!

We look forward to welcoming you back in the not too distant future.

Sincerely,

Karina Revilla
Guest Relations Manager
JW Marriott Lima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 13, 2012

Facing the ocean and close to many shops and restaurant, the JW Mariott stays one of the best place to stay in Lima, despite fierce competition from other brands. Service is quick at check-in and check-out, which is not always common in Lima. The architecture both inside and outside is incredible and the ocean view offerred in most rooms is breathtaking. Great choice for eating and particularly with a large breakfast which offers an incredible choice of food both local and international. A quick word of caution nonetheless when it comes to service at the restaurants: its quality could be uneven and sometimes there is a feeling that not all waiters are aware of what it takes to work in one of the top hotels in Peru.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AFV66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsLima, Guest Relations Manager at JW Marriott Hotel Lima, responded to this review, September 15, 2012
Dear Guest,

Thank you very much for taking the time to share your comments with us through the Trip Advisor Website. Thank you very much for your comments regarding our staff at our restaurant; we are thrilled to know that you enjoyed the views from your room as well as the rest of services like our outstanding breakfast buffet and other facilities.

We look forward to welcoming you back in the not too distant future.

Sincerely,

Karina Revilla
Guest Relations Manager
JW Marriott Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clifton, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 7, 2012

The hotel gym big and included in my rate. The staff was very nice and spoke English. The Vista restaurant had an excellent breakfast buffett with lots of fresh fruit. There is a park across the street that is great for running, walking, etc. It is a great location and you can walk not to far and find great restaurants.

Room Tip: Most of the rooms have a beach view, but make sure you get the whole view. Get a room past the 15th...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank c1Rid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsLima, Guest Relations Manager at JW Marriott Hotel Lima, responded to this review, September 15, 2012
Dear Guest,

We are more than happy to read that you enjoyed your stay with us, thank you for choosing us and we look forward to welcoming you back in the not too distant future.

Sincerely,

Karina Revilla
Guest Relations Manager
JW Marriott Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 6, 2012

We stayed 2 nights in Lima passing through on our way to Cusco... and JW Marriott was a great choice for us. Spacious rooms, great views (I heard all the rooms have ocean views) and fabulous food/bar service on the main floor. Miraflores is already a great city to stay in but staying by the ocean and also right next to Larcomar? Two thumbs up! We've stayed at a few other JW Marriots around the world and this one was definitely one of our favorites.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bicoastalite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsLima, Guest Relations Manager at JW Marriott Hotel Lima, responded to this review, September 15, 2012
Dear Guest!

Thank you very much for taking the time to sharing such great comments through the Trip Advisor Website. We are very happy to know that you enjoyed Lima before your trip to Cusco. Thank you very much for your comments; they encourage us to keep up the good work!

We look forward to welcoming you back in the not too distant future.

Sincerely,

Karina Revilla
Guest Relations Manager
JW Marriott Lima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 2, 2012

I've stayed at the JW Marriott in Lima many, many times. They offer GREAT customer service, trustworthy cleaning staff, tasty drinks at the bar (a great 2 for 1 Happy Hour), and really good food. It's steps away from LarcoMar and boasts a fantastic view of the Pacific coastline, especially on a sunny day. Sometimes you even see paragliders floating around your window (if you have an ocean view), so don't be alarmed! The regular rooms have everything you need and offer HBO. The location is great, as you can walk to many places, or cross the street and get an official cab to anywhere.

The only reason this hotel doesn't get five stars from me is the abhorrent massage service they offer.That said, I'm a massage snob...but aestheticians with sharp cuticles and callaced hands cannot possibly provide good service.

The gym is small, but has everything you need and the locker rooms boast a sauna that smells of eucalyptus. Stay here and enjoy yourself, but don't pay $100-200 for a terrible massage.

Room Tip: Must get an ocean view, or partial ocean view.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WanderingLlamas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestRelationsLima, Guest Relations Manager at JW Marriott Hotel Lima, responded to this review, September 15, 2012
Dear Guest

Although it is never pleasant to hear about errors from our part, we are nonetheless grateful to you for sharing your comments with us. They do serve us well to learn about our weaknesses and to improve the quality of service for our guests.

I truly apologize for not being able to exceed your expectations regarding the massage; rest assured that we have taken immediate action to avoid these incidents from happening again.

Thank you for your great comments about teh gerat customer service of our staff and giving us and for giving us the opportunity to know your experience in our Hotel

We look forward to welcome you again.

Sincerely,

Karina Revilla
JW Marriott Lima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Lima

Property: JW Marriott Hotel Lima
Address: Malecon De La Reserva 615 | Miraflores, Lima, Peru
Phone Number:
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Lima
#2 Luxury Hotel in Lima
#2 Spa Hotel in Lima
#2 Romantic Hotel in Lima
#3 Family Hotel in Lima
#6 Green Hotel in Lima
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Hotel Lima 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Jw Marriott Lima
Marriott Hotel Lima
Marriott Lima
Lima Marriott

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