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Estelar Miraflores Hotel
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Reviews (698)
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All reviewstop floorjunior suiterestaurants and shoppingbuffet breakfastlove parkwalking distancequiet roomcomfortable bedsindian marketinca marketlocation is greatlobby barkennedy parkhotel is locatedbottled waterelevatorgym
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214 - 219 of 698 reviews
Reviewed April 2, 2012

My experience here was for the most part good. The rooms are comfortable and the beds are amazing. The service from their staff was wonderful. Everyone was very friendly from the doorman to the wait staff.

My only complaints are with the food and the water. The food at the restaurant could use some improvements, the only thing I truly enjoyed was the desserts. Also, the bottled water they offer is bottled purified or treated water, which gave me a horrible stomach infection for 2 days.

  • Stayed: March 2012, traveled on business
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Thank Camilo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

I and my wife staed at this hotel several times during our recent visit to Peru.

The hotel is very close to a lot of shops and restaurants so the location is fine.

The rooms however are small (but clean) and pretty dark. The restaurant has a fabulous view of the city but the food is below average. Avoid the steaks by all means if you do not bring a chain saw ...

All in all - pretty average but handy ...

  • Stayed: February 2012, traveled as a couple
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Thank torbenCopenhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2012

We had a very nice stay at this hotel. We booked our stay directly through their website and got a good price on two large rooms with queen size beds.

The staff were very welcoming and friendly, always opening the door for you with a smile when entering or exiting through the main entrance.

We asked for rooms on the upper floors of the building, which was exactly what we got. I would imagine that the traffic noise can be quite disturbing at night on the lower floors. We had no problems with that at all.

Our room was nice and clean with a large bathroom. The hotel appears to be recently renovated. The TV had too many channels to count. The AC worked well. They offer free and unlimited WiFi all throughout the building, which I personally liked a lot.

The breakfast buffet was fine, just as you would expect from a hotel in this class. The dining room is on the top floor, with a very nice view of Lima.

A few small negative things:

The check-in process was overly complicated and time consuming, especially considering the fact that I booked our room in advance through their website.

They have an outdoor pool area on one of the floors, which unfortunately was closed during our stay.

They wanted to charge ridiculous amounts of money for booking a taxi for us to the airport. I believe they wanted something like 120 soles. We found a taxi on our own for 50 soles.

Other than that, this is a great hotel in one of the the safest and most beautiful parts of Lima.

I would recommend booking your stay directly through their website since you will have more options, and it'll probably be a bit cheaper too.

  • Stayed: February 2012, traveled with family
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Thank Henrik85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles Estelar P, Ecommerce Coordinator at Estelar Miraflores Hotel, responded to this reviewResponded March 8, 2012

Dear Guest,

Thank you for sharing your experience from your recent stay at Estelar Miraflores. We are very pleased to read your review and learn that you enjoyed your time with us. We appreciate your comments which are very important to us. We certainly look forward to welcoming you back next time.

Best regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2012

We only stayed here one night and we had a good experience.

Our room was of medium size with a comfortable King bed.

They allowed us to check into our room a couple hour before the scheduled check-in time.

The complimentary breakfast was served on the top floor (20th or 21st floor) of the building with a great view of Lima. The food was great and very varied.

I would definitely come back to this Hotel.

If I had to complain about something would be reception. The person who checked me in just didn't seem happy. A smile would have been nice.

  • Stayed: February 2012, traveled as a couple
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1  Thank shadowplay101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles Estelar P, Ecommerce Coordinator at Estelar Miraflores Hotel, responded to this reviewResponded March 8, 2012

Dear Guest,

Thank you for sharing your experience from your recent stay at Estelar Miraflores. We are very pleased to read your review and learn that you enjoyed your time with us. About your complain, we would like to let you know that our goal is to make feel our guests the most comfortable experience possible during their stay in Lima.

We appreciate your comments which are very important to us. We certainly look forward to welcoming you back next time.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2012

Stayed at this 5 star "hotel" in december 2011 for 2 nights and I dont got many positive things to say about this place..

Bed was good and the breakfast was good 1 out of 2 mornings..
If you travel with your old cassette tapes(!), the radio has a cassette tape player...

Now for the negative:

Bathroom was very small, shower and bathtub in one, and none of them worked well. Water leaking from the tub on to the floor.

There were no fridge in room and when i called for one there was a big monster of a fridge delivered to my room..

Breakfast buffet was ok, one morning it was good the next bad.

Staff was not service minded, the only one who did a god job was the door man.

Training room looked like it was last used in 1985 with lots of training equipment out of order.

All in all this is not at all worth the money so stay somewhere else if you dont want to be dissapointed....

  • Stayed: December 2011, traveled solo
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Thank Henrik C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoteles Estelar P, Ecommerce Coordinator at Estelar Miraflores Hotel, responded to this reviewResponded March 8, 2012

Dear Guest,

We appreciate your time in sharing your experience. Your constructive feedback will help us to continually improve; we appreciate your comments which are very important to us.

Also, we would like to let you know that our goal is to make feel our guests the most comfortable experience possible during your stay in Lima, for this reason please let us know what room did you stay, to check all the condition that you mentioned.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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