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“Overnight stop in Peru”
Review of Atton San Isidro

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Atton San Isidro
Ranked #11 of 228 Hotels in Lima
Certificate of Excellence
Sydney, Australia
Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Overnight stop in Peru”
Reviewed July 8, 2014

Stayed here overnight en route from Santiago before flying out to Cusco. The check-in was seamless & the staff were all friendly. Room was modern & clean & just what we needed after a long flight from Sydney Australia to Santiago & then from Santiago to Chile. We did not have time to explore the local area & chose to eat Dinner at the Hotel Restaurant - this was a lovely meal & the wait staff were very efficient. We also took up the offer of the complimentary Whisky Sour with Dinner.
Breakfast buffet in the morning had a substantial varied offering.

  • Stayed June 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank JenniG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evetalavera31, Guest Relations Manager at Atton San Isidro, responded to this review, July 9, 2014
Dear JenniG:

On behalf of the team in Atton San Isidro, I would like to thank you for taking the time to share your experience with the rest of the travelers.

We are happy to know that you enjoyed your stay with us and are grateful for your comments regarding our staff and service level; as well as the recommendations for the culinary options offered in the hotel´s restaurant, Chabuca.

We will be delighted to have you back soon in the hotel.

Kind regards,
Atton Hotels Peru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
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English first
San Francisco, California
Level Contributor
139 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed July 4, 2014

I have to mention a few things. Stayed here because of a group event that booked it in this hotel. If it was me, I likely would have looked elsewhere.

My complaints:
1) Stayed here for a total of 6 days. I get my room cleaned usually every other day. For some reasons front desk kept calling me and leaving note in my room telling me to get my room cleaned when I had just gotten it cleaned that day. I am guessing housekeeping did not inform them my room was cleaned which makes me worry.

2) On the 5th day, I had the sign outside my door that said "do not disturb". In the evening after returning from a group event, my room window was wide open and A/C turned off. This makes me furious because I had all my valuable belongings out thinking they would not enter. I complained but nothing really happened.

3) Not really a personal complaint. Hotel is no far from places to visit or walk to. It seems like a very safe neighborhood but just too far from walking to sightsee.

4) Why tell me the highest floor is under construction when it is not. I requested a top floor and was told it was under construction. Then a few hours later, I saw a couple pressing the top floor. Just tell me the truth and say we don't book group bookings on the highest floor because you aren't worth it.

Three stars for this hotel because overall, the facility is nice and well kept and free breakfast daily (not continental so this was a plus!).

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanderlust1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucerne, Switzerland
Level Contributor
218 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed July 3, 2014

The Atton Hotel is a perfect location for those new to Peru and looking for something that offers a sense of safety and security for a new location. It is also ideal for business or leisure travellers, being located within the business and financial district as well as a brisk 20 minute walk from the Pacific Ocean and Miraflores. It is about 30-60 minutes from the airport by taxi, depending on traffic.

Bedrooms are large and comfortable, offering all needed ameneties for a few days, including a good free wifi that is efficient and works hotel wide.

The restuarant offers a wide choice of good (and good value) food, sitting inside or outside. The fitness centre is small abut reasonably well equipped, as is a nice private outdoor pool.

All in all, for a few days in Lima this is a great local choice - I would rate it as being similar to a good Hilton or Marriot. Worth the stay.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dwatkinsuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evetalavera31, Guest Relations Manager at Atton San Isidro, responded to this review, July 4, 2014
Dear Dwatkinsuk:

On behalf of the Atton San Isidro family, I would like to thank you for taking the time to share your experience with the rest of the travelers.

We are happy to know that you enjoyed your stay and that our culinary options and installations were of your liking.

Opinions like yours allow us to continue improving and maintain the level of service for which we are known for.

It would be our pleasure to have you back at the Hotel, we hope to see you soon.

Kind regards,
Atton Hotels Peru
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heiloo, The Netherlands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 26, 2014

A very nice hotel. Excellent staf. Very good restaurant. Excellent breakfast. We can recomment this hotel!
Fabulous hotel. Nice lounge and bar. It was our last night in Lima, but a excelent finish from our trip true Peru.

Room Tip: Quiet, nice and friendly
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Willy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evetalavera31, Guest Relations Manager at Atton San Isidro, responded to this review, June 26, 2014
Dear Willy S:

On behalf of the staff at Atton San Isidro, I would like to thank you for taking the time to share your experience with the rest of the travelers.

We are delighted to know that our staff, culinary options and installations fulfilled your expectations. Comments like yours allow us to continue improving as a team.

It would be a pleasure to see you back soon.

Kind regards,
Atton Hoteles Peru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
Reviewed June 22, 2014

We did a meeting at the Atton Hotel a few weeks ago and I was really impressed with every aspect of the hotel. Whether housekeeping, front desk, restaurant, AV, conference services, sales, every single person I dealt with was helpful, professional, and knowledgeable. The hotel has lots of windows and while Lima was overcast the whole time I was there, the hotel made it feel brighter. I would highly recommend this hotel for the business traveler or for meetings. It exceeded my expectations

Room Tip: Rooms that face the courtyard may be noisier because of music and the outside patio area if you like...
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cook2Knit1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evetalavera31, Guest Relations Manager at Atton San Isidro, responded to this review, June 23, 2014
Dear Cook2Knit1:

On behalf of the Atton San Isidro team, we would like to thank you for taking the time to share your experience with the rest of the travelers.

It is our pleasure to know we fulfilled your expectations and that all of our personnel we able to assist you efficiently. It is extremely important for us to know that our service standards are seen throughout the entire staff, which is why we thank you for your comments.

We would be delighted to have you back soon.

Kind regards,
Atton Hotels Peru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed June 21, 2014

Stayed in Peru on business trip. Usually stay at the JW but client had relationship here. Not the same level as JW - but rooms were clean and breakfast was fine. Only had a room with handicapped bathroom - so didn't have enough space in bathroom for all my stuff - only complaint.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WC8882013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evetalavera31, Guest Relations Manager at Atton San Isidro, responded to this review, June 23, 2014
Dear WC8882013:

On behalf of the Atton San Isidro team, we would like to thank you for taking the time to share your experience with the rest of the travelers.

It is because of positive feedback like yours that we are able to continue improving as a Hotel, thus providing a more comfortable experience during your next visit.

We hope to have you back soon.

Kind regards,
Atton Hotels Peru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 18, 2014 via mobile

Fabulous hotel. Clean light and airy. The best bit for us is breakfast. Everything tasted good from scrambled eggs, bacon, mini sausages to the cold platter, fresh fruit and pastries and biscuits. And to top it off the coffee was great to. Already looking forward to coming back on our last night in Peru.

Stayed June 2014, traveled as a couple
Helpful?
Thank Palina10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evetalavera31, Guest Relations Manager at Atton San Isidro, responded to this review, June 19, 2014
Dear Palina10:

On behalf of Atton San Isidro, I would like to thank you for taking the time to share your experience with the rest of the travelers.

We are delighted to know that you enjoyed your stay and that our facilities were of your liking.
Thank you for the comments regarding breakfast, we are glad you liked it.

Hope to see back soon!

Kind regards,
Atton Hoteles Peru
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atton San Isidro

Property: Atton San Isidro
Address: Av. Jorge Basadre 595. San Isidro, Lima 27, Peru
Phone Number:
Location: Peru > Lima Region > Lima > San Isidro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 228 Hotels in Lima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Atton San Isidro 4*
Number of rooms: 252
Official Description (provided by the hotel):
Atton San Isidro is located in the capital's financial center, 2 blocks away from the Business & Financial Center of San Isidro, 30 minutes away from the airport, and 20 minutes away from Lima's historical center.The 9-story building features 252 guestrooms with either 1 King size or 2 Queen size beds, wireless Internet, a 40'' LCD TV with Cable, an executive desk, assorted minibar, and a safe. Thinking in our guests we also have some connect guestrooms, some have disability access, and one floor is allocated for our smoking clients. ... more   less 
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