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“Nice Hotel”

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The Westin Lima Hotel & Convention Center
Ranked #2 of 228 Hotels in Lima
GreenLeadersSilver level
Lafayette, Louisiana
Level Contributor
230 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Nice Hotel”
Reviewed January 11, 2014

Very nice hotel. Very nice rooms & club lounge. The hotel is new & is well maintained & has very friendly helpful staff. The only issue I had was the WI-Fi didn't work good most of the time. The location is good for business people.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, January 24, 2014
Thank you for your comments on our hotel. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,936 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (231)
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English first
San Pedro Garza Garcia, Mexico
1 review
Reviewed January 11, 2014

Beautiful hotel in lima, breathtaking views form the rooms. Excellent decoration in al places of the hotel: in the lobby, the rooms and in the south american worlds largest spa. The service when you arrive and leave is excellent.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roman P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, January 24, 2014
The team and I thank you for your comments and positive feedback. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dana Point, California
Level Contributor
255 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed January 9, 2014

I have stayed at the Westin Lima three times over the past few months and I must say it is definitely one of the best Westin properties anywhere in the world. With my Platinum status, I am typically upgraded to a suite and get complimentary access to the concierge / members' lounge -- The lounge in Westin Lima is absolutely top class - Service, Food, beverages, Views and Facilities are all impressive.

The spa in the hotel is nice enough, not amazing but acceptable. Restaurant Maras is solid good (albeit a bit pricey!) and the buffet breakfast is quite satisfactory.

The bar downstairs in beautiful and the staff is warm and friendly. So, two thumbs up from me ! Can't wait to return...

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PG13LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, January 24, 2014
Google Translation
We value your patronage and positive comments. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lutz, Florida
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 7, 2014

I'm an spg gold and spent a few days here in December with the wife and 2 kids We were upgraded to a nice junior suite. Exactly what you would expect in terms of quality from any standard westin - no surprises.

Pros:
Excellent concierge lounge with top notch attentive staff.
Breakfast and evening hors deuvres served every day.

Cons:
Not near anything in terms of tourist interests as it's largely a business hotel.


Tips:

Don't use the hotels car service. It's overpriced. Instead ask them to get a safe radio cab to go anywhere including hotel transfers.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lutzb0y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, February 19, 2014
I appreciate your comments and will share with my team. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 6, 2014

Very nice hotel for a brief stay (I arrived late at night and departed early in the morning for Iquitos)...location not as great as hotels in the heart of Miraflores, but the room design/amenities and service well make up for the locale.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveljunkie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, February 19, 2014
Thank you for your review. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
47 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed January 2, 2014

Well situated hotel but not as good as the Hilton Lima for a few reasons:

1. Hilton Lima is in a much prettier part of Lima with a better and more attractive outside running route, whereas the Westin is in the middle of the city.

2. There is absolutely not enough bottled water in the rooms and the second bottle costs the equivalent of $10 which is idiotic.

3. The restaurants in the Hilton are slightly nicer, although just slightly.

4. The rooms have beautiful panoramic views, but even high above the city there is a lot of noise coming through the windows.

As this is rated one of the top hotels in Lima, I can only offer 3 circles. Good but not very good.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Michael01UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, February 19, 2014
Thanks for your recent review. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bali, Indonesia
Level Contributor
114 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 309 helpful votes
Reviewed December 31, 2013

We were at the Westin Lima on two occasions in October during our three week long Peru tour. It's a very nice hotel but Miraflores is a far superior neighborhood for the leisure traveler.

Rooms:

On both stays we revered large suites with Club Lounge access. The suites were very spacious and well appointed. The furniture felt a bit cheap but still looked good as this hotel is a newer property. The suites were almost residential in feel. Very high marks for the rooms. Solid 4 star quality rooms.

Spa & Gym

Gym was good which is typical of the Westin chain. The spa left a lot to be desired. I thought it would be a luxurious facility. The reception area certainly is. But the hydrotherapy area of the spa is almost clinical looking. I'm a spa junkie and the spa at this hotel is sub standard by 5 Star hotel standards.

Service

Check-in on both instances was a bit slow with long lines. Room service was promptly delivered and bell service was very quick and professional. This is a well serviced hotel with good solid staff.

Club Lounge

A nice plus. One of the few Starwood lounges that actually offers a good spread of evening food and cocktails. One of the best Starwood lounges I've been to in a long time. Worth a few extra bucks and included in all suite bookings.

Location

This is the big disadvantage of the Westin. For a tourist the hotel is located in a visually unappealing business district with no pedestrian opportunities. Miraflores is where you want to stay in the ocean front district of Lima. This is the safest and most attractive area of Lima. The Westin is not in a visually appealing area of Lima.

Overall I would stay at the JW Marriott next time. As they say, location, location location. Unless you are a business traveler with a need to stay in the area around the Westin I can't imagine why anyone would chose this location.

Room Tip: Suites are well worth the extra money and include Club Lounge access.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darrell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, January 24, 2014
Thank you for your very detailed review. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Lima Hotel & Convention Center

Property: The Westin Lima Hotel & Convention Center
Address: Calle Las Begonias 450. San Isidro., Lima 27, Peru
Phone Number:
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Lima
#2 Business Hotel in Lima
#2 Spa Hotel in Lima
#4 Romantic Hotel in Lima
#7 Family Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Lima Hotel & Convention Center 5*
Number of rooms: 301
Official Description (provided by the hotel):
Westin Lima is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 
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Also Known As:
The Westin Lima Hotel Lima
The Westin Lima Hotel And Convention Center

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