We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Best business hotel in Lima”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Westin Lima Hotel & Convention Center
Ranked #3 of 228 Hotels in Lima
GreenLeadersSilver level
Sao Paulo, SP
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Best business hotel in Lima”
5 of 5 bubbles Reviewed September 2, 2013

Overall service is great:
- Service is consistently superb at the executive club, bell boys and concierge.
- Service at the front desk however is a bit dry, but was not a big issue as I had limited cases to talk to them.
- Service at the Restaurant is similarly so-so, should inform extra charges before presenting billing (for example, cappuccino at 770 is not included in buffet price whereas it is free at the club).
- Laundry service sometimes made problem (damaged my pants) but they knew how to handle the issue (and the executive club manager helped me a lot on this).

Food quality is great at the restaurant Maras. 770 and lobby bar is not as great as Maras but good enough. Room service is Westin standard.

Bed and pillow is fabulous for sleeping. Room is specious and clean if you can allow 1-2 string of long hair seen on the floor occasionally. Sometimes the ipod deck does not work for recharging but can be replaced if you call the service hot line.

Location is good for travelling across the city. Also for some basic shopping over the weekend.

Platinum member here. Travel more than half a year for biz trip normally.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank freqtravelbiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, General Manager at The Westin Lima Hotel & Convention Center, responded to this review, September 12, 2013
Thanks for the review and please be assured that I will follow up with the team on the details mentioned. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,887 reviews from our community

Traveler rating
    1,500
    317
    46
    18
    6
See reviews for
192
456
75
872
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atizapán de Zaragoza, Mexico, Mexico
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

Excelent option in Lima, except by the location but anyway installations and crew are excelent. Two good options for having dinner. The Buffet menú is excelent mainly for dinning on Friday. For breakfast buffet you will want to have a little of anything to taste all.

Room Tip: Any room is perfect and better yey as the whole hotel is "not smoking"
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roberto G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, General Manager at The Westin Lima Hotel & Convention Center, responded to this review, September 12, 2013
Thank you for the kind and positive review. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed August 22, 2013

I am a Platinum SPG member with 6 years of elite rewards.
I was recently booked at the Westin in Lima and was looking forward to my time in Peru. I had another airline cancel a flight early in the week which placed me on standby with American from Miami. I was unable to make the American flight as it was oversold and had to remain in Miami. I was in constant contact with the Platinum Service Desk from the first cancelation through the night that I was stuck in the United States. I stayed at an SPG property in Miami and waited for my party that was returning from South America. The Platinum Desk worked diligently to return my Starwood points and cash that the hotel took, to no avail. I ended up filing another claim and the Westin Lima failed to even respond. I ended up settling on getting 75% of the points back, but lost all the cash I had on the reservation. The hotel said I failed to show, but did not acknowledge I had been in contact for 21 day.
The hotel lied, stole and I will not be returning.

  • Stayed July 2013, traveled with family
    • Value
    • Service
Helpful?
5 Thank Planeboy8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, General Manager at The Westin Lima Hotel & Convention Center, responded to this review, October 7, 2013
Thank you for your comments. We do care and after a detailed review of your case, your SPG Starpoints were deposited back in your acct. and the no show charged reversed. I am sorry you feel this way and we hope you give us another chance to serve you here in Lima on your next trip. Regards. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed August 19, 2013

I have stayed at this hotel a couple of times. Overall it is a great hotel in Lima.

The Good:
- The people were very professional and friendly from room service to the front desk
- Everyone spoke excellent English
- Rooms are new and have a good layout
- Bathrooms are large, with separate shower
- Separate walk in closet
- Views are good from a high floor (no so good on a low floor - see picture)
- Good selection of restaurants
- Fitness center had a good selection of new equipment
- Great neighborhood to walk around (2 department stores, 2 supermarkets, plenty of specialty stores)

The Bad:
- Air conditioning did not work in my room despite attempts by maintenance -- could not get below 72F.
- check out on last stay took 26 min!..with no line! Something was not working.

The Ugly:
- nothing

Except for a few small things, it was very pleasant stay and my choice of hotel in Lima.

Room Tip: High floor. Avoid corner rooms - smaller and view obstructed by "dots"
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJ F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, General Manager at The Westin Lima Hotel & Convention Center, responded to this review, September 12, 2013
Thank you for your complete and detailed review. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
68 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed August 17, 2013

This is an attractive hotel, in a location that worked well for me, but wouldn't be good it you needed to be close to the old downtown area.

I had a corner room on a high floor and the views were stunning - great way to get an overview of this very busy and vibrant city.

Staff were incredibly helpful, and warm.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ServalontheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, August 20, 2013
Google Translation
Thank you for your excellent comments. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 13, 2013

We spent the last night of our Peru vacation in the Westin. The bed was comfy, the shower was amazing, the view from the tall building was incredible, and we very much enjoyed our stay. We were only sad we had to leave really early the next morning to go to the airport.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 753Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, August 16, 2013
Thanks for the awesome review, come back soon. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whistler, Canada
Level Contributor
64 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed August 13, 2013

Location wise this property isn't in the best place. It's next to a highway in the middle of suburb - so you need to take a cab pretty much for any excursion.
However the hotel is stunning both from the outside and inside especially when compared with other hotels in Peru. Decor is more inline with a W or Andaz, that is modern and minimalist, while also retaining some Peruvian characteristics. This is definitely a higher end Westin.

The service was mixed. We had to wait over half an hour to check in. I've only experienced this once or twice in the hundreds of hotels I've stayed at. I also had to press the front desk to upgrade me as per SPG Plat privileges. On the other hand the concierge was nice enough to call us a cheaper cab (btw... 1/4th the price of the cabs waiting outside!) and room service was fairly responsive as well.

Breakfast in the lounge was decent as well but I was hoping there would me more Peruvian choices as opposed to the standard and bland international fare.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jurajfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinLimaGM, Director General at The Westin Lima Hotel & Convention Center, responded to this review, August 16, 2013
Thank you for your candid feedback which I will use in a positive manner to improve our guests experience with us, I promise. Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Lima hotels
Miraflores
JW Marriott Hotel Lima
Miraflores
Hilton Lima Miraflores
Show Prices
Show Prices
Show Prices
Miraflores
Courtyard Lima Miraflores
San Isidro
Swissotel Lima
Swissotel Lima
#10 of 228 in Lima
4.5 of 5 bubbles 1,013 reviews
Foresta Hotel Lima
#7 of 228 in Lima
4.5 of 5 bubbles 727 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Lima Hotel & Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Lima Hotel & Convention Center

Property: The Westin Lima Hotel & Convention Center
Address: Calle Las Begonias 450. San Isidro., Lima 27, Peru
Phone Number:
Location: Peru > Lima Region > Lima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lima
#3 Luxury Hotel in Lima
#3 Spa Hotel in Lima
#4 Romantic Hotel in Lima
#7 Family Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Lima Hotel & Convention Center 5*
Number of rooms: 301
Official Description (provided by the hotel):
Westin Lima is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotwire, Despegar.com, Expedia, Travelocity, Hotels.com, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Westin Lima Hotel & Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Lima Hotel Lima
The Westin Lima Hotel And Convention Center

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing