My wife and in-laws stayed in the Imperial Inn on two separate occasions. December 24 and again on December 30. The staff is very friendly, considerate and has a strong desire to please. On December 24, there were very few dinner options (as most places were closed.) The hotel staff knew of a great chinese place which was open, called us a trusted cab and sent us on our way. The staff also provided great directions on how to walk to some of our desired locations in Miraflores. They were very patient and kind. The staff also arranged return to the airport at a very reasonable price. When we returned on December 30, they arranged pick-up at the airport as well.
In the rooms, the linens were clean. Bathrooms were spotless. The floors in the main room looked dirty, but upon further inspection it was determined that it was simply the type of flooring material. The beds were firm. I realize that some prefer a soft mattress. I found that almost all bedding in Peru is slightly more firm than those beds in the US. Clean towels were provided with a tiny bar of soap. The television provided a few channels of english movie channels as well as many options in spanish. The size was small, but adequate for our needs.
The location is fantastic. There is a great mall within a 15 minute walk. For those American's needing something of home, there is a Chili's and TGIFridays. For those wanting to experience the flavors of Peru, you must check our Brujas, which is right around the corner. Be prepared to pay, though.
As far as room selection goes, our room was on the top floor. As some have disclosed, navigating the narrow staircases is somewhat difficult. However, there is a nice breeze up there and it's quite. My in-laws had the room next to check-in. They were not as pleased. Although they didn't need to carry luggage up steps, the check-in noise was sometimes unbearable.
All in all, I found this a great hotel and will return when I am back in Lima.
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