We have booked a double room with shared bathroom, but at the check in we were told that due to a booking mistake of the stuff (we were registered for the following night) there were no private rooms left. Instead, we were offered a mixed dorm for 25 instead of 30 soles.
The "dorm" was actually a room with 5 beds between another dorm and the bathroom and didn't have any door or curtain to prevent noises and light from the corridor. We met another couple with the same situation, who got the night for free. After returning to the reception to check why we had to pay for sleeping almost on the corridor instead in a private double room, we were fobbed off with the hostel rules - initially the stuff was not helpful and friendly at all. After a long discussion we were offered the night for free, with hardly any word of excuse ...
Due to old mattresses, noise from the street (the window looked directly to a main street) and from the corridor, having light shining all night long in our faces we didn't sleep well at all.
The only good thing was the included breakfast which we had in a café nearby on the next day.
Overall, we were very disappointed with the reaction of the stuff concerning our situation. It seemed that only our persistence lead to a solution that was acceptable for us. In our eyes, this is not the way one should deal with guests!
Beside that, WiFi was not working.
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