I had originally booked this property sometime in April(?). As we were staying in the Sacred Valley, I received an email to reconfirm my reservation. I responded and asked if we could add a 2nd night. I received a response saying they did not offer additional nights, and recommended I try their other property. They took care of all that info for me. So far, so good.
Once we landed in Lima, we looked for our driver. And this is where the problems began. Our driver was in a rush, we don't know why. He didn't wait for us, just darted across the street to the parking lot, while we dodged oncoming cars carrying our luggage. First of all, the driver shouldn't be allowed behind the wheel of a car. He was a horrible driver. Second of all, while the car was not filthy, it wasn't clean either. Duct tape everywhere. As we were driving, I happened to notice some white gooey stuff on the back of my shoe, it was the goo from the tape. It came off my show fairly easily. He reconfirmed out destination. He confirmed our original destination, I corrected him, he disagreed, and took me to the orignal location. Upon getting out of the car, I realized not only my shoe had gotten duct tape glue on it, it was all over the back of pants. Brand new pants I had bought 2 days before leaving for Peru. And, he thought it was funny. We went inside, the friendly girls said I was to be at the other location, and I told them what happend. They got us another driver, went to to our new room, which was very spacious for the amount paid. I noticed we had no towels. My bf went to go get towels, as I was going to wash my pants in the bathroom (they were my last set of clean clothes before flying out late the next day). He happened to ask about laundry service, so instead he came & took my pants. I went down to inquire on how long it would take, and was told I would not get them back until the next day, and that they had already been picked up. I told her I was not going to pay the 10 soles for getting them washed as their driver ruined them, and that I was not paying them for the driver. They said that was fine. I looked over, and saw my pants sitting on a chair, therefore, they were not picked up, and the girl flat out lied to me. I took them back, tried to wash them myself, with no success as the towels were damaging the fabric.
Now I am out the money to get new pants that I only got to wear for 5 hours tops.
I think these properties need to reconsider who they use as their drivers.
- Official Description (provided by the hotel):
- BnB Miraflores Wasi Independencia is an affordable hotel located a few blocks from downtown Miraflores in Lima Peru. We are a family-run, boutique hotel, we have 10 rooms with private bathroom, internet and breakfast included in the rate. We also offer shuttle service to and from the airport at economic rates. We have a small coffee shop where you can try home made jam, our home brewed beer and homemade desserts. We also do activities like gastronomic tours, slowfood or trips to the market and cebicheras, you can look through all our activities in front desk. ... more less
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