I was waiting for my connection flight to Cusco here. Reps were responsive via email. And organized a pickup from and transfer to the Airport. I think this hotel is one of the closest to the Airport and one of the cheapest ($35). Very basic accommodation. Looked dark inside in the night. I know we all have to speak Spanish in South America... but, the receptionist didn't speak any English, what I find not acceptable for the hotel located by the International Airport.