We booked 2 singles for 2nights and 1 double for 1 night direct with the hotel providing credit card details and holding an e-mail confirmation.The hotel even offered to pick us up at the airport( at a hefty premium).
Nevertheless on arrival they pretended we had never had a confirmed booking as we had not provided credit card details prior to our arrival.
When confronted with copy correspondence they admitted they were fully booked on the night, but they were unable to say if they would be able to honour their booking for the 2 rooms the following day.
The good news was that they transferred us to a boutique hotel next door the LLAQTA, that was cheaper with an excellent service and an honest management.
- Official Description (provided by the hotel):
- Our Ferré Miraflores Hotel, located in the best commercial, tourism, modern and safe district of Miraflores. Just one block from Larcomar Mall and a few blocks of the touristic and commercial center of Miraflores. Our excellent location provides easy access to the best of Lima. ... more less
- Reservation Options:
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