This is a very sad story of what used to be one of the top gelaterias in the world! People used to come from abroad and make it a point not to miss 4D. Not any more. The ice cream is still very good, however, the establishments haven't been renovated and the personnel hasn't been trained. Service, decor, merchandising and cleanliness are an issue, regardless of the location. There is still enough image and goodwill in the brand to rescue it, now!
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