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“Amazing exerience” 5 of 5 bubbles
Review of Casa Andina Private Collection Miraflores

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Casa Andina Private Collection Miraflores
Ranked #16 of 226 Hotels in Lima
Certificate of Excellence
Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing exerience”
5 of 5 bubbles Reviewed February 12, 2013

I had a great experience in the Hotel the service was ok but the location was very wonderful to go everywhere in Lima. Obviously the food amazing in the Hotel as al restaurants in Lima but the hotel has great amenities and very luxurious to rest and they give you the wi-fi all the time open.

Room Tip: Highest floors, great view
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,905 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
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  • English first
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The Hague, The Netherlands
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 10, 2013

After trying many different hotels in Lima on various business trips i ended up in this hotel, i finally think i found the proper hotel in Lima!!! The staff is very friendly, they gave me a room upon arrival at 10 am without trying to get an extra pay (a first in Lima) , the bellman gave me a code to their faster wifi upon finding out i needed to work a lot, etc etc rooms ok , clean airco is silent and its location is A1 very close to kenndy square and walking distance to all nice places in miraflores.

Defitively recommendable to all, business aswell as tourism

  • Stayed February 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jan f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
76 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed February 10, 2013

Hotel is in a great location in Miraflores, within walking distance of coast and fab restaurants close by.
Rooms are spacious and clean. We ordered room service one day and the food was fresh and tasty. The breakfast was very good. Lots to choose from and a chef ready to make fresh omlettes.
Everything about the hotel was super and most of the staff were friendly and helpful. The reception staff were surprisingly unhelpful. We approached them a couple of times for different matters and they were useless. One of the times it was over the important matter of having lost the immigrations card that is stamped upon landing in the country. They didn't offer any help, were just insisting that we had to pay extra taxes. We then went to the internet and found instructions on what to do to get it replaced. The reception staff were so lazy. They should have this information for guests as it must happen all the time.

Room Tip: Book on one of the higher floor for great views
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ScarletDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasaAndina_CS, Propietario at Casa Andina Private Collection Miraflores, responded to this review, March 18, 2013
Dear guest,

We appreciate sharing your impressions with us and other travellers of Trip Advisor.

Please, accept our sincere apologies for not meeting your expectations specifically with our front desk team. It surprises us to hear that our receptionists were not helpful or friendly when you needed assistance, especially when our team is recognized for its kindness and caring and when service quality is always emphasized at our team meetings. Rest assured that your comments have been shared with our staff in order to reinforce this and avoid similar situations in the future.

On the other hand, we are glad to hear you enjoyed your stay and that you were pleased with the overall service and facilities. We only want the best for our guests and we aim to make their stay at our hotels comfortable and special.

Again, we would like to thank you for your comments and we hope to see more of your feedbacks in the future as these will help us improving our service.

Kind regards,

The Casa Andina Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed February 7, 2013

The hotel lobby was huge but very inviting -- with a lobby bar towards the back. We stayed only one night as we were starting our week tour to Machu Picchu but the hotel exceeded our expectations with great friendly staff! The room was modern and clean. The area of Lima is very geared to tourists so we felt safe and welcomed to the city.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandys Parish, Bermuda
Level Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed February 6, 2013

This hotel combines contemporary features with traditional Peruvian flare. Our room was beautiful, spacious and very comfortable, and the sleep quality was next to perfect! We received extraordinary service from all hotel staff. Breakfasts are delicious. We had dinner in hotel restaurant and while we fully enjoyed the service, the food was average. We also used spa, which the spa people said was separate from hotel, just situated in hotel building. The spa needs an upgrade... Location was very convenient, within easy walking distance to shopping, restaurants and many attractions. I would also like to notice their taxi service which is very high class. One of our drivers made such an impression on us with his manners and skills, unfortunately I do not remember his name to mention here, but he had grey hair and was in his late 50s. I definitely recommend this hotel for staying in Lima.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Youralana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantic Beach, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 4, 2013

It is a traditional Peruvian hotel features. It is an architecturally modern building but with a fairly autochthonous decoration around this. The staff was very nice and helper, the rooms were very comfortable but I could not enjoy the spa and the pool was on the upper floors to the lobby. I had no time to relax because I went to Lima for a business matter but I'll consider staying again in this magnificent hotel.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SpaceStar65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

Comfortable nice size, clean rooms. Very attentive and competent staff. I stayed here for 3 days in January between other Peruvian destinations. It is located in a great area to blend with the local culture. A lot of restaurants and shopping opportunities. Having visited Iquitos and Cuzco on this trip as well this was by far my favorite hotel.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Andina Private Collection Miraflores

Property: Casa Andina Private Collection Miraflores
Address: Av. La Paz 463 | Miraflores, Lima, Peru
Location: Peru > Lima Region > Lima > Miraflores
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Lima
#10 Family Hotel in Lima
#14 Romantic Hotel in Lima
#14 Luxury Hotel in Lima
#23 Business Hotel in Lima
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Andina Private Collection Miraflores 4*
Number of rooms: 148
Official Description (provided by the hotel):
With its stylish contemporary design, cutting-edge technology and ideal location, the flagship Casa Andina Private Collection - Miraflores hotel is the top of its class in every aspect. Once the Miraflores César's, Lima’s fondly remembered, original five-star hotel, this modern icon was dramatically transformed in 2008 into the capital’s newest luxury hotel. Its quintessential Limeño flavor reverberates in the exquisite art collection of contemporary local artists and prized colonial-era antiques, in both public spaces and accommodations.The 17-story hotel, with views over Miraflores and the Pacific coast, offers 148 sophisticated, contemporary luxury rooms and suites, with soundproofing and LCD flatscreen TVs in every room. First-class amenities include a heated, covered pool and breezy terrace, gymnasium with the latest exercise equipment, prestigious Joop salon & massage room, business center, and 5 multimedia-equipped corporate event & meeting rooms. ... more   less 
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Also Known As:
Casa Andina Private Collection - Miraflores Hotel Lima

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