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“Enjoyed my stay at the 'Exclusive Amazon House'”
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Overview
Chalet -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Iquitos, Loreto Region

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
TL D
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Presentation not reality”
Reviewed December 4, 2015 for a stay in November 2015
2
people found this review helpful

Fernando promised the moon and did not deliver. The pictures of the place portray correctly, however, the description is not complete. The washing facility is simply a sink. Only the bedrooms are air conditioned, not even the bathrooms, the kitchen or the shared area. There were major leaks in the ceiling leaving puddles on the floor and in one of the beds. We had made a special request to house extra people, to which he had agreed saying it could be done, however, he did not do the things the way we had requested. After an uncomfortable conversation, he said he would make things right and promised a new bed. Not only did he not provide a new bed, the mattress he did provide was gross. The additional room that he normally does not include in the rental should never have been offered to us, it was loud and had leaks. He should not have offered to help us. It would be hard to recommend this place unless you were a small group or just two people maybe.

How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Wifi was ok
Liked least: the leaks
Traveling group: Large Group
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 10, 2015
Lamento mucho que los pasajeros hayan quedado insatisfechos sin embargo hicimos todo lo que estuvo a nuestro alcance. La casa es para albergar a 5 personas no 8 como ellos fueron. Les ofreci ayudarlos en ampliar otro espacio con aire acondicionado para recibir a tres personas mas a tan solo $ 8 por persona el dia. Considero eso un regalo que al parecer eso no fue apreciado por ellos. Ademas considero una falta de responsabilidad el dejar prendido los aires acondicionado innecesariamente cuando ellos salian de la casa por muchas horas. La electricidad en Iquitos es muy cara. Posiblemente haya perdido dinero en lugar de ganar. Ellos son cristianos y al parecer no son consecuentes con su religion al no apreciar de la gente los esfuerzos y mas aun desperdiciar la energia que tanta falta hace en la cominidad y conservacion del medio ambiente.lo siento mucho pero tendre mas cuidado la proxima vez. La ciudad de Iquitos no es como Miami � Chicago donde haya un aire acondicionado central en toda la casa.

I deeply regret that the passengers have been dissatisfied but we did everything that was within reach. The house is to accommodate 5 people 8 as they were. I offered help to expand other air-conditioned space for three people but only $ 8 per person day. I consider it a gift that apparently that was not appreciated by them. Moreover I consider irresponsible to leave the air conditioning turned on unnecessarily when they left the house for several hours. Electricity in Iquitos is very expensive. Possibly you have lost money instead of winning. They are Christians and apparently are not consistent with his religion to people not appreciate the efforts and wasting even more energy that is sorely lacking in the Cominidad and conservation of ambiente.lo means I'm sorry but I'll be more careful next time. Iquitos is not like Miami or Chicago where there is a central air conditioning throughout the house.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nick_Oki
Swindon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Enjoyed my stay at the 'Exclusive Amazon House'”
Reviewed April 4, 2015 for a stay in April 2015
4
people found this review helpful

Safe, clean house, a bit loud outside due to proximity of the main road, but apart from that I had relaxing nights. The property was being improved during my stay .

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Solo
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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