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“Convenience at a price”

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Dorado Plaza Hotel & Business
Ranked #8 of 27 Hotels in Iquitos
Bethel, Connecticut
Level Contributor
167 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Convenience at a price”
Reviewed October 17, 2012

Easily the most expensive hotel in Iquitos. Everything is top flight and in Peru this is 5 star BUT....if you are going to Iquitos to see the jungle it seems like overkill to stay isolated and frigidly air conditioned rather than experience the jungle. I would not complain if I stayed here in a US venue, it's that nice!

  • Stayed November 2011, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Frederick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoradoPlazaHotel, Director de Relaciones Públicas at Dorado Plaza Hotel & Business, responded to this review, October 19, 2012
Dear Mr Fred.

Thank you very much for your opinion, we wait to see you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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225 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 4, 2012

Beware - on the 24/8 2012 we booked accommodation at this hotel for the purpose of going to the jungle. We were not permitted to take luggage to the jungle and the hotel staff promised that our belongings would be safe under lock and key at the hotel. However upon our return from the jungle $2100 of our money was missing. When the manager, Oscar Quiroz was informed of this his response was that the money belt should not have been placed in safe storage but in their safety deposit box. My response is- if staff can access a storage room that is locked, what is to say that they can't access a safety deposit box. In most respected hotels there is a log book where the entry of staff is recorded. In this case there was none. Also if the hotel had a safety deposit box we were not made aware. The staff speak very little English and the safety deposit box in our room did not work. Even though the hotel has 4 stars and it looks impressive on line upon arriving and seeing the hotel it does not give you the confidense that it has many facilities. There are no cameras and no senior staff on the floor.

  • Stayed August 2012, traveled as a couple
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Helpful?
6 Thank 360Helen1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoradoPlazaHotel, Gerente at Dorado Plaza Hotel & Business, responded to this review, October 26, 2012
Mrs. Helen
Let me start saying that we deeply regret everything that happened on your trip to Peru. Our records show that you check-in on August 20th, 2012 and stay one night with us; at this point we took your bags along with bags from other passenger and put them in our storage unit located at the hotel. On your return to our Hotel on August 24th and stay one more night with us, we haven’t receive any complains at this point. On August 25th upon your arrival in Cusco we received an email regarding the money lost from your bags. Which means that we couldn’t ensure that the items lost happened on our facilities.

As I explained on our previous communications, our hotel has a main safe where all items are log and kept on our custody for any valuables that our guests want to save when they go on tour. We are a 5-star Hotel and take very seriously those kind of accusation, over the past thirteen years of operations we haven´t received any complaints regarding missing items. The hotel has been remodeled 2 times over the last 3 years; not only on infrastructure but in service too to be best Hotel in Iquitos. We´ll post soon new picture for all our guests to see.
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Breckenridge, Colorado
Level Contributor
371 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed September 21, 2012

The rooms are nothing really special but the beds are very comfortable and the shower had water pressure, a luxury in Iquitos. Breakfast buffet was very nice with very friendly service. Only a couple of blocks from the vibrant promenade and the Amazon. Located right on the plaza and from my room I could watch the friendly carnival atmosphere. The air conditioning is a blessing after a day of wandering around sweltering Iquitos and it is not so strong that it makes you feel lousy in the morning. ATM machines just around the corner. Nice pool too!

Room Tip: Try and talk the rate down and you can probably get a deal.
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  • Stayed September 2012, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank SiriusSkier23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoradoPlazaHotel, Director de Relaciones Públicas at Dorado Plaza Hotel & Business, responded to this review, October 19, 2012
Dear Sr. Breckbmcq

Thank you very much for your opinion, we wait to see you soon.

Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 24, 2012

Centrally located, close to the promenade and best pizza place. Rooms are large and comfortable.
New pool area. Spacious lobby. Airconditioned restaurant. Breakfast is average. Free Wifi. We stayed with 2 kids and they enjoyed much. The rooms overlooking the pool have view on the river.

Room Tip: Best view is from the rooms opposite the lift
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Andras V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoradoPlazaHotel, Director de Relaciones Públicas at Dorado Plaza Hotel & Business, responded to this review, October 19, 2012
Dear Andras v.

Thank you very much for your opinion, we wait to see you soon.

Have a nice day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iquitos, Loreto, Peru
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 29, 2012

This is one of Iquitos' best. Attentive staff, spacious lobby, and nice pool out back. Beds are comfortable, and rooms are well maintained too. It may not exactly be a five star ritz carlton, but it is comfortable, and at the least, it is fully air conditioned. Escape the heat here.

  • Stayed July 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank NaturesHospital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 27, 2012

I have been travelling to Peru for the past four years and I have stayed at this hotel every visit. It always brings tears to my eyes to say "goodbye" to the wonderful people who work at the hotel. Starting with the manager, Mr. Oscar Casa Quiroz, who greets his custormers daily, to the wonderful bellman, Heime, who I adore, as well as to all the wonderful staff of the restaurant, it doesn't get better than this! This lovely hotel is located in the center of town, it is beautiful!!! Everyone for the most part speaks English, the food is wonderful, (ask for Pierre as your waiter) the rooms were recently remodeled as well as the lobby. I have scouted the city and I believe this is the best hotel in Iquitos. I can't wait to return to my favorite hotel this March!

Room Tip: All the rooms are wonderful!
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  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Green2010092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 16, 2012

I approached the desk Saturday of Easter weekend (2012) & inquired about room rates. The desk clerk replied, 'How long I would be staying? '

I replied, 'Three (3) nites.'

He offered me a rate of US $150 for the three (3) nites.

I replied, '$100?' He came w/ an offer of $120.

I wrote the rate on apiece of paper, signed & had him initial it. It was attached to the room bill.

When I checked out the room rate was $120/ nite. I brought the signed & initialed page to the attention of the checkout clerk & he refused to honor it. W/ police at the door & a plane to catch I was in no position to haggle.

El Dorado refused to submit or acknowledge the existence of the signed & initialed paper when VISA attempted to investigate the charge.

Beware of the desk clerk's too-good-to-be true room rate offers.

  • Stayed April 2012, traveled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
4 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dorado Plaza Hotel & Business

Property: Dorado Plaza Hotel & Business
Address: Jr. Napo No. 258, Iquitos 16000, Peru
Location: Peru > Loreto Region > Iquitos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Iquitos
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Dorado Plaza Hotel & Business 3.5*
Number of rooms: 60
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Also Known As:
El Dorado Plaza Hotel And Business
El Dorado Plaza Iquitos

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