I didn't actually get to stay at this place, even though I had a confirmed reservation through the booking website.
A week before we left on our trip I got an email from the staff asking that I cancel my booking as all other bookings in front of me had been reconfirmed and mine was no longer valid. What?!? I had a confirmed booking, and there's no suggestion that anything needs to be reconfirmed.
Sure they told me in advance, but what's the point of a confirmed booking if it's not honoured?
There's no suggestion that bookings have to be reconfirmed at any point.
I sent an email back trying to get more information, but the same nonsense was sent again. The booking website I used called the place, and they repeated the same thing again.
Offered to find us another hotel, but what chance that the booking would be any good when I get there?
Do yourself a favour and go somewhere that honours their confirmed bookings.
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